Json “J-Gante” Salas
Great place to take the family. Awesome service and plenty of selections for all. The fries are pretty damn tasty – go bottomless! The Scorpion sauce is favorable as a dipping choice! This location is well kept and clean. Joshua, Staff Server, was awesome and attentive! Thank you for a great first visit and we will be back!
… moreSisters Unboxings2
We walked into Red Robin at 5:20 on a Monday night. Not terribly busy, but in the middle of a shift change. Due to a miscommunication we didn’t have anyone taking our order. We flagged down the next person we saw, and Trust was our guy! He took care of everything from that moment forward and was great! Super attentive, very friendly, and accommodating. I felt like he went more than above and beyond for us to make up for our initial wait! Quite honestly, this went from not a great start to the best service I’ve had at any Red Robin ever. And I’ve been to them from California to South Dakota. Get this guy a raise because he is great at what he does! Highly recommend this location for their food quality as well. Burgers were perfectly cooked and everything came out great!
… moreKimmie Kakes
We went on a non busy day our food was cold, burgers weren’t fully cooked our server would avoid our table as much as they could i had to literally get up and hunt down any server for them then to tell me I’ll find your server to then disappear too. The service sucked, our food was again undercooked and cold and soggy by the time we got it, and we paid through the nose for garbage! My family and I were so disappointed we vowed to never come back ever. The very first time we had ever been there and this was the last time. I was disgusted by the lack of quality in the food, they need to change there slogan from Red Robin yumm, to Red Robin YUUUCK! if you’re serving cold and undercooked food, especially chicken tenders there’s an issue with that. They need to reevaluate this franchise and make it better. It ruined my son’s 18th birthday. Even the Mac and cheese he ordered came out of the bowl completely that’s how solid cold it was, we paid our $180 check for 5 people which was ridiculous and then for the system to ask for a $30 tip for a non existent server, ha! Ridiculous prices, for crappy cold food. I could’ve gotten a better burger at in-n-out.
… moreRon Mortenson
Great burgers, sumptuous sides and mighty milkshakes. You can count on Red Robin to deliver some mighty tasty food. We like the mushroom burger and endless steak fries. We recommend spending a couple of dollars to upgrade those fries to garlic fries. Milkshakes are great but you better be really hungry because they give a very generous portion. Deserts are delicious so if you can, save some room to enjoy them.
Returned in December 2025 and there is a fantastic $9.99 deal for a double cheeseburger with fries and a drink. You can customize & upgrade for reasonable amounts. What a great deal !!!
… moreJim Draeger
My work takes past Morgan Hill often. I was actually going to stop at a different restaurant when I spotted Red Robin. I was not disappointed. I had a great burger with a salad on the side. Service was very attentive.
… moreMeMe Z
Great customer service great food! I am so delighted of the great service we experienced here love how u all have runners to free up your servers. Everything ran smooth and the food was great! Thank you so much I appreciate you all! I do not eat out much but would definitely come back here. Thanks have a great day!
… moreWill Myers
Update: We came back to this location recently, a few months after our most recent visit, and the difference was night and day. Not only was the food excellent across the board, but the server was the same individual we had during our previous visit, and his service was fantastic, even going so far as to assist with non-fountain drinks when the bartender wasn’t available.
Overall, this most recent visit was a great experience. Everyone has off-days, of course, which seems likely what happened the last time we were in. Very good to see that our rough visit last time was the exception, not the rule.
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First, I would like to say I’ve been to this location multiple times and never had an issue before. This most recent visit, however, was just awful. When we got there, we were set to order the advertised deal, but were told we couldn’t, because they didn’t have the “right sized patties,” and needed to get more, and we were told to order off the main menu. Weird, but we understand sometimes certain products just run out.
The demeanor of the server, though, made it very clear he didn’t want to be there, and didn’t want to be serving us, or seemingly anyone else. The server passed us by multiple times before even putting silverware and napkins on the table, and then passed us by a few more times before asking for our drinks. When we were finally able to order, he seemed very bothered and impatient, even though we ordered quickly. When he brought our food and an extra basket of fries, he practically “tossed” the food on the table and walked away, the first time almost before we could ask for straws and dipping sauce, and the second time before we could ask for refills. We were there an hour, and only received our initial drinks, no refills at all. A manager did come by to check on us once, in the very beginning, but then nothing after that. We’d understand limited service if it was a busy night, but we were one of only three or four tables he was serving. After receiving an extra basket of fries, only a short time after our meal was quite literally “dropped” off, we didn’t receive any further attention for about fifteen minutes. We had planned to get dessert, but frankly didn’t want to wait another 20+ minutes, so we finally left.
Overall, this was an incredibly disappointing experience, and we’ll be thinking twice before returning.
… moreArelis Ticar
I love love their burgers my favorite is the black and blue, but today I chose to try their NEW Tycoon burger it was delicious . Was a bit nervous to try it but it was a good choice!! The waitress was super friendly and kept checking in. I definitely recommend this Red Robin’s ……Yuuuum!
… moreBonnie Zimmermann
Worst service, terrible drinks, overinflated prices and we were the only ones in the place. One confused waitress. Food was okay but not commensurate with the price point. Will never go back there again.
… moreSonya Wilhelm
They were swamped when we went to pick up our takeout. They gave everyone a free rootbeer float for the wait time, which was amazing. The burger is the best you can get anywhere.
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