Dairy Queen Grill & Chill

  3.9 – 801 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 30034

Hours

Sunday10 AM–10:30 PM
Monday10 AM–10:30 PM
Tuesday10 AM–10:30 PM
Wednesday10 AM–10:30 PM
Thursday10 AM–10:30 PM
Friday10 AM–11 PM
Saturday10 AM–11 PM

Address and Contact Information

Address: 3680 Flat Shoals Rd, Decatur, GA 30034

Phone: (404) 244-9351

Website: https://www.dairyqueen.com/us-en/Locator/Detail/?localechange=1&store-id=12861&y_source=1_ODk5NDgyMC03MTUtbG9jYXRpb24ud2Vic2l0ZQ==

Menu Photos

Order and Reservations

Order: Order online

dairyqueen.com

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Reviews

Cassandra Block
Dairy Queen has the best onion rings. I usually stay away from onion rings. Today I had some! They are so light and crunchy, even when they were cold. That’s only because I eat slow. The double cheese burger was good too. It’s my first time having it too.
Great job to Dairy Queen on Flat Shoals!!
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Ginger Williamson
Don’t go! Door was locked to indoor dining. Probably because of the many homeless people camping around store. Ordered…waited in line for 20 min but with 2 cars in front of us couldn’t wait any longer as we had to get to airport. Didn’t get to eat because of whatever mayhem was going on in this store! Owners need to fix this somehow! The city needs to clean up the area!
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Kimberly Giles
I go to church near this location. There are usually a few homeless people hanging around each time I come. They may or may not ask for something to eat, which I don’t mind.
The food is always fresh when I come, so I choose to pass other burger establishments.

Today, I pulled up at the pickup window and asked if it was something wrong with the ice cream machine. I didn’t get a straight answer and just choose to throw my sundae away. I didn’t feel it was safe to consume for anyone.
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Todd Holmes
I don’t know what it is with fast food places closing early in the Atlanta area, but I’m tired of it. When you choose a location on the map, Google navigate there, drive there, and get to the drive-through, and then get told that the kitchen is closed 15 minutes before the restaurant is closed, it’s frustrating. Sounds to me like employees just wanting to start cleanup early. Honor your hours or change them.
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Missy Monster
Avoid this location..

Arrived to pick up an online order that showed as “ready”, when I got there I witnessed another man who also placed an online order being told “they don’t actually look at or prepare orders” they just expect you to show up and if it’s not in stock then that’s not their problem. So you waste your gas and time. They told us we could “go look at what they have” and pick out something different for the same price and the very few cakes available were much smaller and cheaper then what we ordered and one was clearly from over 2 weeks ago on Valentine’s Day, it was messed up, OLD and freezer burnt and they were still charging full price and trying to sell it.

I requested a refund they told me that I have to request it online…. Which isn’t true and not only does it state on the website that each restaurant is independently owned but that only restaurants can refund orders.

So I called customer service in the store and after speaking to customer service and being told the store had literally already processed our order -despite not having any in stock, the customer service rep said they are having to reach out to the manager to be able to get the refund. I went and told the employees what the customer service rep said and ONLY then did they call the manager who told us we would need to wait until tomorrow for him to even process a refund. Completely unprofessional.
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Jasmine Denice
Was given a old burger that was made idk how long ago because the pickles are hot the burger is disgusting do not go early food isn’t freshly made my stomach hurt after first bite. I’ve worked fast food and ik when a burger have been made the ingredients are not suppose to be hotter than the meat even when I pulled apart u can just look at how old it looks. I usually come here later in the day time never this early. I’m guessing they making burgers ahead of time and if they slow your getting the old burger that’s been sitting there making people sick. I guess from now on I’m going to have to make adjustments to my burger to get it fresh dont just get a regular one they already made been sitting overtime. And some ppl just don’t understand their making people sick by giving them old food and don’t understand food contamination. Please y’all if your working in the food industry realize what your putting inside someone’s body. Every person is different and some ppl immune not as strong as others so please don’t kill us
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Cassandra Block
They the best onion rings. I went just to get onion rings
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chef hailey
Very good fast and courteous service will visit again
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Karlissa Ann
i ordered the mint brownie blizzard. i was driving so i didn’t see what it looked like. i just thought the mint was overpowered by the chocolate. i’ve ordered a mint oreo blizzard here and could taste the mint. when i got to the house i looked and the ice cream was white and not green like it should be with mint flavor. i decided to message the store instead of leaving a review. because i ate most of it, i didn’t even want a replacement. didn’t ask for one. i really just wanted an acknowledgment. didn’t receive it. so not only will you potentially receive an incorrect order, the whole “usually responds within an hour to messages” note that comes up on google is likely a farce too. i doubt i’ll be going back.
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Stephanie McNamara
I go out of my way to come here as they are super generous with their blizzards, and they’re always really friendly! After dark it’s usually wise to keep your windows up in line for those that will come up to your car, yet it’s never been a huge issue. Still my favorite DQ
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