

Visit the new Applebee’s | IHOP at 900 Hansen Road for a dining experience stacked with the good stuff. Enjoy IHOP’s light and fluffy world-famous buttermilk pancakes and mouth-watering breakfast favorites alongside Applebee’s Grill + Bar craveable American fare. From sizzling burgers and refreshing cocktails to all day classics, we have something for everyone. Stop by and experience a new dining experience where food, drinks, and pancakes come together under one roof!
Full-service chain bar & grill providing hearty American eats in an informal setting.
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Reviews
not only are the lights in here brighter than the sun itself (even at dinnertime), but there are so many questions and absolutely no answers. where are all of my go-to foods? just wiped from the menu? is half-apps even a thing here anymore? why is there a cringey fluorescent photo booth in the hallway? why are there three different patterns of flooring despite the remodel? why are the portions smaller but the price is the same?
the staff are all wearing different color shirts, my friends combo was out for 10+ mins before i got my food, i ordered a white moscato and ended up with a sweet red…
if the food wasn’t so mediocre i’d put up with it but this atmosphere is ALL wrong. iHop or not.
With myself working in the service industry I feel I have a more general understanding for servers. However, our server, I was very unhappy with. My daughter and I came there to eat. We were greeted by the host and seated right away (great first impression) however, our SERVER took a good 3-4 minutes to first greet us, by this time my daughter and I were ready to order. Our server greeted us, looking very unhappy, no smile, very monotone. She asked how we were etc. As she is on the tablet for ordering, she PULLS her phone out of her apron and apologized stating “sorry let me just silence that” I NEVER heard her phone ringing! So I was unhappy then. If you’re at work, leave your phone in the back or just simply ignore it in front of your customers.
We placed our order, the food was good, we were all done eating, I had the plates stacked up (see pic) and the server just walked on by. Never asked if anything was needed. Came back a good 5 minutes later asking if we were waiting on the check. I said yes and she asked if we were paying cash or card. I said probably cash, she told me the total. I said can you print it? She printed, I left the cash on the table and left. I’ve been many places where the service was ok, but this was just awful.
I do not think the server was doing a bad job he just had no help.
We got seated and told our waiter would be with us soon, we thanked our host and then we sat, and sat and sat and sat and soon it was 30 minutes, staff kept walking past us not helping us, I was so upset and never experienced such horrible customer service EVER.
My one year old daughter was screaming and crying, as we waited for ever to get waited on… we eventually just stood up and had to walk out and find a new restaurant.
I’ll never recommend this location to anyone. You guys should be ashamed, to make someone wait that long and still not come to even offer us a drink is ridiculous.
EDIT: I received a follow up call after the original review from a manager at Applebees offering me 3 free meals next time we were in the area, this last Saturday (1/31/26) we decided to go back and give them a chance.
Service was a lot better, they were very busy so there was a wait at times but this time it was understandable compared to our first visit when it was almost empty.
I ordered the chicken Parmesan fettuccine, and was good! I also tried their artichoke and spinach dip, and fried pickles.. both of which were good! My mother got their ribs and said they were enjoyable too!
It was very packed and loud in there because of rush hour but we were checked on multiple times and I was happier this time around!
I appreciate them taking their time to correct the situation, an make it right!
We were never told it was endless fries. Or we would have ordered more.
The chicken sandwich was a little overdone, only around the edges. The bacon burger was very good.
All of the tables around us were dirty the entire time we were there.
After we ordered, the people behind us were smart and left right away when they were sat. I wish I did too.
Food was disgusting and not worth my hard earned money. We didn’t even eat it, but paid because we were dumb enough to stay.