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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
kelvin santana
This is disgusting, there was a feather on the big mac. I gave it to my daught and she the one that found it lucky we didnt even leave the premises. When i went to report it the cooks in the back was making jokes saying “that for them to see we make it with real chicken. This is disgrace. I want someone to really look into this McDonalds. This was uncalled for.
… morejeff
Everything here is slow. The service, the food, even the workers. Expect to wait >20mins regardless of how small your order is. They even get the orders wrong and add stuff that shouldn’t be in the sandwiches like I ordered a egg and cheese muffin but they still put a sausage in it one time they just completely forgot hash browns and another time I was just straight up not served and told to request a refund after walking to the store in the rain.
Save yourself the hassle and go across the road! U have wingstop taco bell Wendy’s all within a couple hundred feet- this store is buns and their food is nasty, always served under temp or sometimes even stale.
… moreSave yourself the hassle and go across the road! U have wingstop taco bell Wendy’s all within a couple hundred feet- this store is buns and their food is nasty, always served under temp or sometimes even stale.
Keepitfit__
This McDonald’s is always reliable when it comes to quick food and friendly service. The staff keeps the line moving even when it’s busy, and my order is always accurate. The food comes out hot and fresh, exactly what you expect from McDonald’s. The dining area is clean, and the atmosphere is comfortable for a fast food spot. Whether I stop in for breakfast or a late-night bite, the consistency here stands out compared to other locations. A solid choice every time.
… moreAngel Burgos
A very small McDonald’s at the gas station heading to the tunnel. Fast service, has a drive thru and a walk up window. Decent pricing. Good for a quick bite.
… moreGeorge Gerges
Dear McDonald’s Management,
I am writing to express my dissatisfaction with a recent experience at your Jersey City location at 197 12th St, Jersey City, NJ 07310.
On [12-8-2024], I placed order #1639, which included:
• 1 Large Sprite
• 2 Spicy McCrispy sandwiches
• 1 McChicken
Upon reviewing my order, I found that I had received only one Spicy McCrispy sandwich instead of the two I had ordered. When I raised this issue with a staff member, I was met with an unprofessional response, as they insisted everything had been correctly packed.
This is not the first time I have encountered similar issues at this location. On previous visits, I have experienced and observed rude behavior from staff, including the manager, who has displayed an unprofessional attitude.
I kindly request that you address this matter by reviewing your staff’s training on customer service and ensuring orders are handled with care.
Thank you for your attention to this matter.
… moreI am writing to express my dissatisfaction with a recent experience at your Jersey City location at 197 12th St, Jersey City, NJ 07310.
On [12-8-2024], I placed order #1639, which included:
• 1 Large Sprite
• 2 Spicy McCrispy sandwiches
• 1 McChicken
Upon reviewing my order, I found that I had received only one Spicy McCrispy sandwich instead of the two I had ordered. When I raised this issue with a staff member, I was met with an unprofessional response, as they insisted everything had been correctly packed.
This is not the first time I have encountered similar issues at this location. On previous visits, I have experienced and observed rude behavior from staff, including the manager, who has displayed an unprofessional attitude.
I kindly request that you address this matter by reviewing your staff’s training on customer service and ensuring orders are handled with care.
Thank you for your attention to this matter.
Abdullah Mamun
I waited on the driveway for an hour, almost two hour. Please do not go to this mcdonald.After midnight you will regret it. If batter just go anywhere far, don’t have to wait for an hour or two hour Just to be served. Also the food came cold.
… moreJimese Codallo
I ordered two 6 piece spicy nuggets bundles with my $31.77 order. Small fries were supposed to come with my nuggets. After waiting for the soggy nuggets to get what I thought was my completed order I found that my two small fries, which were on the take out receipt were not in my bag and I unfortunately already left the area. Tried calling, but of course, the phone number doesn’t work. Very disappointing!
… moreAgent MeatBun
This one’s a lot better than the one inside Newport Mall. Been coming here quite a few times since I moved to Jersey City four years ago, and they’ve never messed up my orders. But since it’s near a gas station, sometimes the drive-thru gets really busy, and I end up waiting a long time to pick up my order.
Btw missing the double Big Mac 🙁
… moreBtw missing the double Big Mac 🙁
Jacedes McNeil
Terrible employees I watched 3 people pull off in the drive through because of them and then when me and my man tried to order this Hispanic employee goes “what do you want” yeah we left right away and went to the taco bell across the street
… moreSereta Davis
Me and my family arrived at our hotel and wanted breakfast. We went to this McDonald’s where the service was exceptional however the food was not. A hour after eating my stomach started to hurt I felt nauseous and had uncontrollable gas and diarrhea. I would never eat here again. I’m not sure if the food was handled improperly or if the employees decided not to wash their hands but this McDonald’s I do not recommend
… more