Church’s Texas Chicken

  3.5 – 1,774 reviews   • Chicken restaurant

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CHURCH’S TEXAS CHICKEN® at Highway 121 in Lewisville, TX serves BOLD TEXAS FLAVOR® every day. Enjoy made-from-scratch HONEY-BUTTER BISCUITS™, crispy fried chicken, tenders, and family meals made for sharing. Order ahead, get delivery, or visit your local Church’s®. Real flavor, real rewards—WELCOME TO THE GREAT STATE OF FLAVOR®.

Fast-food chain offering fried chicken, sandwiches, wings & Southern-influenced sides.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Church's Texas Chicken 75067

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Reviews

Veronica Anzualda
Unfortunately the lunch i bought my grandmother was not cooked correctly. My grandmother described her fried chicken as if it was leftover chicken Re- breaded and Re- fried so dry. My grandmother favorite place and last church’s close to us.
Customer service Was great and place was clean.
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Get Up Radio Media
Nice place to get fried chicken for a good price. Easy to find and plenty of parking. They offer family deals and their baked chicken is actually delicious. You can get mild or spicy chicken. They have specials on Wednesdays. Enjoy.
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Princess Briseis
I ordered a spicy chicken sandwich . Please see the picture.. it didnt even have lettuce. Bun and the meat only . And it was not even spicy .
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Deku Dom
Went in today to get chicken and I waited at the counter for about 5 mins while there was a single lady dropping chicken. Was ignored the whole time. After the wait a manager and another employee come out from what I assume is the office and are like oh there’s people here. Yeah I wasn’t the only one waiting. They had a ton of chicken in the hot hold and I placed an order they say it’s gonna be about 15-20 mins. I was like sure I’ll wait. What irked me was that other people came in to order and they got food fast. I hate to say this but the ones that got served right away were all Hispanic people. Funny thing is that I’m Hispanic as well but I spoke English to them. Aside from myself there were other ethnicities waiting for food as well. They ordered after me but these other Spanish speaking customers that came in got served before all of us that have been waiting. Place is horrible. Don’t waste your time going there. Fire that manager for sure. Or if he’s the owner, I suggest leaving the business and let someone who knows how to run a business take your place. The food was below subpar. The chicken was dry and the breading was even worse. Only good thing was the honey biscuits but even they weren’t that good. The service was horrendous and wouldn’t recommend
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Kawanna
The worst chicken I have ever seen. I went in on my lunch break and I noticed everyone bringing their chicken back,and when I got mine I saw why! It was extremely burnt and dry. I took it back and they gave me the same chicken back, so I asked for my money back.
I’m not sure what happened to the old crew, but this new crew seemed lost.. Nice and apologetic but they kept the old pan of dry chicken, and still kept giving it out! Lost. Why would they think it’s ok to serve something like this. Also this has been going on based off the other reviews!
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My Truth
If I could give this location zero stars I would. I placed an order for a spicy 12-piece mixed chicken meal with okra and macaroni and cheese for my sides.

As I had overheard from the customer before me, I was also told it was going to be 20 minutes by the cashier because there was no spicy chicken. I said this was fine, paid by debit card, and waited in my car until I saw the customer before walking out with his order, so I walked back inside to get my order as it should be next, right? It was 3:38 pm.

Wrong. It’s now 3:48 pm and my order was not ready. I kindly asked the cashier about it. She shocking stated “You still haven’t got your order” she talked to the cook and told me it’ll be a few more minutes and she asked the manager/cook to discount my order, as she prepared a food delivery order and then proceeded to take a couple more orders from customers.

At about 3:50 pm another customer placed an order for 60 pieces of mixed chicken. I patiently watched as this order was cooked, boxed, sacked, and sat on the counter. That customer was not there to retrieve their order. But I was still there. It’s now about 4:18 pm.

Another waiting customer complained to me that he had been waiting since 4:00 pm and I showed my receipt to him. He called for the cashier to ask where MY order was as I had been waiting for so much longer than everyone else who came in after me. The cashier said they were “just now dropping my chicken because I had spicy”

I said are you kidding me. It turned out to be an entire hour before receiving my order. Of course, I asked for a refund. I was told in front of several people that I had to leave the order if I wanted a refund back to my card which would take 5-7 business days.

I mentioned that I had been waiting an entire hour for the order. My children were waiting for dinner and if I returned the order I would not have money for dinner. He was unreasonably rude so I asked for his name and the cashier’s name (as a witness, but she refused to provide it.) to file a complaint with corporate. He became visibly angry and more rude saying that I was “trying to get him fired”. I tried to take a video of the incident and was told that the police were going to be called. I was relieved to hear that and told him I would wait for them. But then I guess the manager/cook Walter, changed his mind about calling the police and told me to leave, so I proceeded to leave. He told me not to return. I replied that it was my first and last visit there.

I was extremely confused, embarrassed, humiliated, and hurt by the way I was treated. And to add insult to injury I get home only to see that my chicken was extremely overcooked and only contained legs and thighs. My okra was not fresh. My macaroni and cheese were mushy, and 1/3 full. The only good things were the honey butter biscuits.
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Anil Khuwaja
Excellent service, although we reach 20 minutes before closing.. He reached out to us politely and informed us that closing time is 9 PM. He helps us in finalizing order according to the available items on shelves. .. very. nice and polite guy. We also confirmed closing times, which is wrongly mentioned on Google Maps. We have edited now. Let’s see when it will update and reflect on map now.
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Timothy Mercer
I ordered via Doordash and was excited because I heard rave reviews about Church’s. I’m visiting Texas on business and figured I was in for a great meal before I fly home tomorrow. We’ll the dasher found me without any issues, and this pleased me. I got to my room, salivating with anticipation, and the food looked delicious. However, looks can be quite deceiving.
The food: I ordered a 3 piece regular chicken with a biscuit and Mac and cheese. The chicken was hot, crispy, and bland…what happened to seasoning? The biscuit looked to be dipped in honey, which was off-putting because I am diabetic and didn’t expect this as I could have ordered the frosted one if I wanted sweets with my meal. Would be nice to just have a nice regular biscuit with some butter on it. The Mac n cheese was kind of tasty but was almost mushy as if it were overcooked. I never got my pie, but I guess the way the food tasted, it too is more than likely mediocre at best. I enjoyed the tea the best, but when I return to Texas, I will not try Church’s again.
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Jon Garcia
This by far is the worst experience I have ever had at Church’s Chicken. I will never eat at this location ever again. I placed an online order and went to go pick it up. When I got to my car multiple items were missing. I went back in to get my missing items. One of them was my Spicy Chicken Sandwich. When I got back to work to eat my sandwich this is what I got (picture below). My chicken looked molded and uneatable.

I went back to the place of business to show them what they serve. Manager didn’t really care they served that to me and couldn’t even give me a full refund. Worst customer experience I have ever had. He couldn’t even apologize for it. Church’s in Lewisville needs to do better. PLEASE DON’T EAT HERE!
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Latosha Green
if i could leave zero stars i would..so today on my lunch break i went and ordered a 5 piece tender combo. when my order was ready i went to my car and started to pull off and bite into one tender. l.. it was undercooked.. the manager a latino older gentleman proceeded to get an attitude and say churches does not do special orders.. i told him that’s not a special order when ask to cook my chicken done so that i don’t get salmonella…he begin to be very argumentative so i advised him to give me a refund cause i decline to eat raw chicken. . he and the latino lady at the register begin to speak spanish and call me several inappropriate names as if i didn’t understand what they where saying…who ever is the owner of this location will definitely loose money with this behavior.. such terrible customer service service.
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