jonmarkheaner
Food was excellent! I love a great smash burger!
The burgers were delicious, crispy edges and fresh! The smash fries were pretty solid.
There restaurant was reasonably clean, a good amount of wear and tear. The water tasted off.
I would definitely go again but would take my food to go.
… moreDerek Corns
crappy employees. They think you should sit here and wait for 47 minutes for an order. we got a lot of orders, rude customer service never will come back to a Smashburger ever again. and the employees were ignoring the people in house, dining area, waiting for their food more concerned about DoorDash orders, and serving the customer.
… moreannette jamerson
ered online and picked up in restaurant .
My burgers were both raw pictures below
Fries was over cooked. We back to restaurant to get my money back only to learn that since I placed order online I had to wait until the next day when a manager supposed to call me. We will see.
The manager in charge was very rude, not helpful at all didn’t even apologize like take some accountability.
… moreSome Person
I have had a terrible holiday; I have been in the hospital twice over Christmas, and we had a death in the family Christmas morning. I just wanted Smash Burger to lift my spirits. I arrived, and the cashier was on her phone and did not even greet me until she finished her text or scrolling or whatever. After, she was nice enough, but distant. My primary concern, however, was as I was waiting for my food, a gentleman came from the back, seeming nice enough, but I watched as he put his right hand, no glove, on the garbage can as he passed it. I saw his fingers on the inside of the bin. He greeted the chef, I believe placing this same hand on her back, and then he placed it on your food counter, drumming his fingers. I watched as your cashier adjusted her earring and ear with her right hand- no glove, as well- and then approach the food counter. I asked to bag my food, myself, as I did not want such touching my food. She did not reply, and I saw as she grabbed the fries with the same ‘ear hand,’ grabbing the outside and scraping the food with the same hand. I told your staff to keep the food, and requested my money back. I am not trying to be a problem, but these types of things should not happen with food. I hope the cleanliness standards improve.
… moreChris Kellis
Waited 25 minutes with only three other people in the restaurant. My order finally came out and after waiting that long they had the nerve to send out cold fries with my burger. If you have to spend 20 bucks for lunch you would think your food would be fresh. No sorry no would you like new fries? Never go back
… moreKeke Roberts
OMG!!! I have door dashed here so many times! This was my first time eating here. #SoFire! There was salt and pepper on the fries and the double bacon burger with extra bacon, gave me 9 slices of pork heaven. Great music and welcoming atmosphere. Luis was simply amazing! Gratis amigo!! A little on the spendy side, but worth every bite! I will be back!
… moreDennis Tesdell
Clean, nice building, fast service, eat in, carry out and even delivery. Friendly service. Nice option for people who like and eat “fast food.”
… moreBrian Bopp
Friendly service, reliably good food , good location and reasonable prices make this a regular stop for our family. Smash fries are Unforgettable. Cobb salad is the excellant healthy option. Sweet potato fries too!
… moreMaryAnn Spicer
As you dive into sports fantasia grab a smash burger with truffles and sweet potato fries from Smash Burger on 22nd Street in WDM. The bun to burger is in proportion with very tasty truffles and melted cheese that is oozing with goodness. The price is budget friendly with quick and friendly service.
… morePaul Strennen
Food was delivered poorly food was made poorly food was very cold. Fries were greasy like I’ve never seen before. You could literally squeeze grease out of them disgusting terrible. Customer service from the manager Alicia on 22nd St., West Des Moines garbage garbage garbage would never go back in 1 million years for this overpriced grease bucket, trash of food
… more