

Address and Contact Information
Address: Wilsdruffer Str. 14-16, 01067 Dresden, Germany
Phone: +49 351 48287810
Website: https://losteria.net/de/restaurants/restaurant/dresden-wilsdruffer-strasse/
Menu Photos
Order and Reservations
Reservations: aleno.me
Order: Order online
Photo Gallery
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Reviews
The table we were given was very uncomfortable as the tables were tiny and the seats quite low.
However, the waitress was very friendly and the food was tasty. The pizza was huge.
But the kids pizzas lacked toppings.
When the waitress brought the coffee and dessert, she placed them on a table still full of dirty dishes (see photo). Only after we asked her to clear the table first did she finally clean it. Overall, this felt inattentive and unprofessional.
Today was my partner’s birthday. His mother made a reservation one and a half months in advance, clearly requesting a table on the second floor with a view of the city’s landmarks, as this was a special occasion. We carefully planned this trip and traveled from another country (Ireland) for just two days in Dresden specifically to celebrate this day together as a family.
We arrived exactly at our reserved time — 1:30 PM. The staff initially looked at us and asked us to wait by the bar. We had to repeat several times that we had a reservation. Eventually, we were seated at a table on the ground floor facing the road, which was completely different from what had been requested at the time of booking.
When we politely approached the staff again to ask for assistance and explain the situation, we were ignored. There was no explanation, no apology, and no attempt to resolve the issue.
In the end, we decided to leave, as the level of customer service was extremely poor. It is very disappointing that such an important family celebration and a birthday were spoiled due to this lack of professionalism.
I sincerely hope the management takes this feedback seriously, so that no one else’s birthday or special occasion is ruined in the future.
My mother had booked a table a month and a half in advance, specifically requesting a table on the second floor with a view of the city’s landmarks. This was an important day — we had flown in from Ireland for only two days in Dresden specifically to celebrate my birthday with the whole family.
We arrived exactly at the scheduled time — 1:30 PM. Instead of a proper welcome, the staff seemed confused and sent us to wait at the bar. We had to remind them several times that we had a reservation. Eventually, we were seated at a table on the first floor, facing the street — completely different from what had been booked.
When we tried to calmly and politely discuss the situation and requested a resolution, we were simply ignored. There were no explanations, no apologies, and no willingness to help — a complete lack of regard for the guests.
In this situation, we decided to leave. The level of service was frankly poor and absolutely did not meet expectations, especially given the occasion. It is very disappointing that my birthday and this rare family gathering were ruined due to poor organization and disrespectful treatment.
I hope the management takes this seriously, because such treatment of guests is unacceptable, especially on important days for them.