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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in O Fallon, IL at 1610 W Highway 50 | McDonald’s
Looking for Fast food near you? Visit McDonald’s in O Fallon, IL at 1610 W Highway 50, for breakfast, burgers, fries, and more, or order online!
Fast Food in O Fallon, IL at 109 E Highway 50 | McDonald’s
Looking for Fast food near you? Visit McDonald’s in O Fallon, IL at 109 E Highway 50, for breakfast, burgers, fries, and more, or order online!
McDonald’s | O’Fallon IL – Facebook
. $. . Open now · Pickup, Delivery. . 109 E Highway 50, O’Fallon, IL, United States, 62269. Links. . mcdonalds.com/us/en-us/location/il/ofallon/109-…
Reviews
Ariyana Jackson
Not a good expierence for a customer or even for the employees. The GM has an issue with raising her voice at her workers and picking favorites, while also refusing to help a confused customer. The vibes were awful and have made many people feel awkward during their visit there. I would definitely suggest going to another fast food restaurant.
… moreArizona Mom
Received food fast because I just ordered one item nuggets were for my teen son. Custom service needs improvement especially by the manager that assisted a senior citizen while I was there. I work in HR and this location needs better leadership so the younger generation there can learn from. I rarely go to these fast food places around here because of this. I’ve experienced the worst customer service in O’Fallon, Illinois. I take my business to restraunts in the are instead.
… moreThe Great Satan
This place has gone downhill. It’s been a while since I’ve been here but I normally always use the drive through. The registers backed up with a bunch of people and I can’t tell if they’ve already ordered or they’re about to order. There’s such a tiny amount of space here at the counter that distinguishing either group is impossible. The rest of the place is a mess. One of my videos shows how many flies I encountered. There is french fries, wrappers and receipts on the floor. The floor itself is sticky. The broom closet is open with a bucket sitting at the doorway as if someone thought maybe they should clean it up but never did. The drink area is disgusting mess. The bathrooms however are very clean.
I can only see two employees, but it looks like they’re pretty much only working on Uber orders.
I ordered at the kiosk which is fine, but there’s not an obvious place to pick up orders once it’s ready. It took about 8 minutes for my burger to come out and 22 minutes for my frappe. It actually would have taken longer but I was able to get their attention to get it to me in a somewhat normal time. The lady next to me was waiting for her order for over a half hour. A lot of these places have this thing where they prioritize drive-thru to make the experience quicker for them, but screw everybody who’s standing in line inside
… moreI can only see two employees, but it looks like they’re pretty much only working on Uber orders.
I ordered at the kiosk which is fine, but there’s not an obvious place to pick up orders once it’s ready. It took about 8 minutes for my burger to come out and 22 minutes for my frappe. It actually would have taken longer but I was able to get their attention to get it to me in a somewhat normal time. The lady next to me was waiting for her order for over a half hour. A lot of these places have this thing where they prioritize drive-thru to make the experience quicker for them, but screw everybody who’s standing in line inside
Elijah Bell
Terrible service, employees taking breaks sitting all over the dining area and inviting in friends to goof around with. People yelling at each other, literally watched an employee plop down in a seat and make other employees bring her food. She then sat there eating and sucking on her fingers and smacking so loud I could hear it over the yelling of the employees. Pick a different McDonald’s there are about 5 others working 5 miles. Someone who owns this place needs to go and see how this place is managed…..
… moreartemisaod k
Went through drive thru paid for my food then waited for 45 mins. Went inside 5 people running around not knowing whats going on or where peoples food is. And all 5 people sticking their hands grabbing random food and not communicating so my food was cold and missing 2 4 piece nuggets. Had what looked like only 1 to 2 people actually making the food. The line was long and they were parking everyone and forgetting to bring food out. Worst experience
… moreJoseph Garrison
Update: I went through the trouble of following the link provided in the comment. Did all of the work to do a feedback on the McDonald’s website and then it failed to submit and told me something went wrong
I went to this McDonald’s on 11/16/25 and it was by far the worst experience I have ever had going to McDonald’s. This particular McDonald’s is one of the worst ones I have been to.
First problem was when I pulled up to pay for my food at the 1st window, the girl was sitting in a chair with her back to the window on her phone. She proceeded to ignore the window and propped her phone up and started recording herself doing a TikTok dance on her phone. I finally pulled up to the second window and the guy at that window was nice and helpful. He wasn’t wearing a uniform though and was in sweats and a long sleeve shirt, but he was the most helpful employee I encountered.
Second problem was that they didn’t put BBQ sauce in the bag so I had to go inside and wait for someone to finally look over. I finally got their attention and got the BBQ sauce. I get home and not a single item that I customized is correct. I asked for a kid’s meal with a cheeseburger, only cheese. It had all the toppings on it. I asked for a McChicken, add pickle, onion, and cheese. It didn’t have any of that, but I was still charged for the cheese. The food also was barely warm. The quality of this McDonald’s has significantly dropped and it seems like management doesn’t care (judging by the recent reviews). This is the closest McDonald’s to me, but I will definitely be driving further to go to one that is more competent and cares about the quality of their products.
… moreI went to this McDonald’s on 11/16/25 and it was by far the worst experience I have ever had going to McDonald’s. This particular McDonald’s is one of the worst ones I have been to.
First problem was when I pulled up to pay for my food at the 1st window, the girl was sitting in a chair with her back to the window on her phone. She proceeded to ignore the window and propped her phone up and started recording herself doing a TikTok dance on her phone. I finally pulled up to the second window and the guy at that window was nice and helpful. He wasn’t wearing a uniform though and was in sweats and a long sleeve shirt, but he was the most helpful employee I encountered.
Second problem was that they didn’t put BBQ sauce in the bag so I had to go inside and wait for someone to finally look over. I finally got their attention and got the BBQ sauce. I get home and not a single item that I customized is correct. I asked for a kid’s meal with a cheeseburger, only cheese. It had all the toppings on it. I asked for a McChicken, add pickle, onion, and cheese. It didn’t have any of that, but I was still charged for the cheese. The food also was barely warm. The quality of this McDonald’s has significantly dropped and it seems like management doesn’t care (judging by the recent reviews). This is the closest McDonald’s to me, but I will definitely be driving further to go to one that is more competent and cares about the quality of their products.
Sweets
I get that place is usually busy but doesn’t matter how you order (kiosk, drive thru or app) it always takes forever to get your order. Kids wanted food from here the other day so I stopped. For 4 McChickens, 2 drinks, and 2 fries took almost half an hour and the fries were cold.
… moreHailey Snow
Got an online order and a blonde manager and drive thru workers were so rude/mad at everyone for no reason 🙁 could hear them being mean to the people in front of me and behind. I worked drive thru for a long time so I get it, but it was quite shocking. Didn’t get one of my meals and part of another after pulling up and waiting, employee just walked inside when he saw me trying to get his attention to let him know. I was scared to go inside (yall I can’t express how bad the vibes were) so I called the next day. Said they can’t refund over the phone, so my husband (worked fast food at the time and is sooo chill) ran up to get a quick refund with receipt and pictures in hand. A male employee that has worked there for years cut him off and yelled at my husband for not getting a refund the night before and told him to get out. Threatened to hurt him if he didn’t. I filed a report with the FTC for my refund. Got a call back from manager and was asked drive to some corporate office. Closed my FTC case, but why would I be expected to work and use gas for money to get back money a $200 billion company owes me?
… moreRobbie Robertson
I HATE the new concept. Feels like a closed off prison cell. Whats with the solid walled off kitchen area. Customer service is also highly impacted in a negative way. Makes me not want to go to McDs anymore. Not to mention while we were waiting a guy that said he was a “training manager” came out to do a job interview with someone. He had on sleeveless t-shirt, was covered in Lord knows what food, and was not professional at all. It was embarrassing to say the least. What are you doing McDs….the brand has lost all of its fun loving character and feel. Wrong move.
… moreGwyn Cochran
Went here to get a 20 piece nugget and waited 30 minutes. I went inside and asked about the order and the workers didn’t answer me, so I tried again. Turns out they forgot about me entirely and every time that I have came here it has been the same way with these rude workers and horrible wait time.
… more