For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Arlington, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1201 S. Bowen Road for the ultimate SONIC experience!
Fast-food burger & fries joint with an old-school feel, including retro drive-in service.
SHARP BLADING
I’m going to start by saying if I could give less stars I would.
Ordered on the app, for my 2 children and myself. They were out of apple juice. That’s how it started once I arrived. After getting home I realized I didn’t receive my $6 mozzarella sticks for one of my kids.. I called and let them know. I was told to come back up there to pick them up. So I did so.. when I got back home all of the rest of my food was cold of course.
The burrito and wraps I ordered were 90% tortilla and my son said he’d prefer to go elsewhere moving forward for frito wraps because they were made so poorly.
They are lucky I wasn’t a secret shopper because they would have failed epically.
“New management” hasn’t seemed to improve this location at all whatsoever.
I won’t be back for a while after this experience. I think they just need to shut this location down as it hasn’t been worth a flip for about 15 years. I’d rather drive past this location to go to a different location at this point. Absolute trash.
The didn’t say sorry, they didn’t do anything for me going out of my way to come back up to get the mozzarella sticks I should have received to begin with.. I tipped and wish I wouldn’t have.
I worked at sonic for 4 1/2 years through highschool so I know how hard this job is not.. customer service was horrible, food was trash, atmosphere.. i don’t even know what to say.
I was given extra ranch and marinara sauce. As a perk I guess i don’t know what they emphasized that they did that.
It wasn’t even busy..
Avoid this location if you want quality food. If you do decide to go here.. check your order before you leave. Just my suggestion. But I won’t be back.
… moreMarilyn D
They got my drink order wrong on the 12th and I didn’t notice until I got home. I returned (placed a full order) on the 16th and asked if they would replace the drink I paid for on the 12th with the correct drink and the manager refused. It was silly to not replace a $2 drink that they messed up solely because it happened 4 days prior. I showed the receipt and it didn’t matter to them. So customer service is not a priority here and I really don’t care about $2, just the audacity to not fix their mistake.
… moreCamee Bohlin
This is once of the nicest sonics i’ve been to! My orders always come out fast and now they added stalls that are for mobile orders only. The Patio is always very clean and the staff is so friendly. I come here way too often.
… moreLe Ann Nuzum
We stop here when traveling and get food and ice cream. All the Sonics now say their bathrooms are out of order so the public can’t use them. A restroom is needed when traveling. Otherwise we stop where we can grab food and use the restroom.
… moreFrancisco Leung
They were pretty busy during lunch time, but had lots of car lots available. We ordered a Cheeseburger, Hamburger, Hot Dog, Grilled Chicken Wrap, and Tator Tots through the menu screen. It was pretty easy and the food came out pretty quickly. Our server was very friendly.
This was my first time trying the Grilled Chicken Wrap. It tasted good. No complaints.
… moreAudra Leigh Kivlehen-Kennedy (Kivy)
Ordered on at at 6:35 asap. Its 7:26 and still waiting. When we asked about our order 20 min ago, they had no answer and said our food would be out soon and now another 20 min and nothing. Food is already paid for. Extremely disappointed in not only the speed but the lack of service and how many people have driven up after us still getting their food since we talked to someone. Horrible. This has happened more then 5 times in the last year. Either over 40 min of waiting, lost orders or food cold when given. All times of says and not improving. Got our food hour and 10 min after order and after calling back in twice. They tried to say low staff till I mentioned we were here over an hour and everyone had come and gone. Came out 3 min later. Wrong and cold. Not even an apology or attempt to do it right
Fries all cold and hard, childs drink not full and no nerds that were paid for, and pickle fries not fully cooked and nor even a full serving. Burgers all cold as well.
… moreAllison Clark
Sonic on Bowen, Arlington TX usually gets higher ratings than others nearby (not saying much), but my visit was a letdown. The hot dog was wrong (came loaded when I asked for just mustard and relish), the replacement had a soggy bun dripping with mustard, and I was even given tater tots I didn’t order. Didn’t receive the extra groovy sauce that I did order. Onion rings arrived raw, fries burnt, and overall the food was barely edible.
The carhops were friendly and tried to fix the order, but the kitchen quality was so poor it ruined the experience. Disappointing and reminded me why I don’t eat at Sonic’s anymore.
… moreAni Lyn
“Steak burger bacon cheeseburger” pretty sure that there should be bacon on here.
I’ve consistently had items missing or orders made incorrectly, the only reason I’m giving two stars is because the staff is incredibly nice. It’s slow, and the foods made incorrectly or you missing items but it taste good when they get it right.
… moreMaddie Fulks
I only go to this one because it’s 3 minutes from my house, and I have also done all the feedback comments and spoken to the manager…. You know, all the things. There have been two or three times I’ve had to walk in to the kitchen and demand attention because of waiting 45 minutes for a single large milkshake. Like I said, only has happened two or three times. I frequent there nearly daily, and the service I receive is always good. Of course, there are days not so good, because life happens. I think management may be doing something right, here!
… moreMatthew Oliver
What the heck is this. Someone needs to go back to “how to make eggs 101”.
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