Jack’s Family Restaurant

  3.9 – 1,016 reviews   • Fast food restaurant

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Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Double Springs, Alabama store located at 15266 US 278. Get your southern cravings satisfied at breakfast, lunch and dinner time.

Fast-food chain serving standard American eats such as burgers, fries & milkshakes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jack's Family Restaurant 35553

Hours

Thursday4 AM–10 PM
Friday4 AM–11 PM
Saturday4:30 AM–11 PM
Sunday5 AM–10 PM
Monday4 AM–10 PM
Tuesday4 AM–10 PM
Wednesday4 AM–10 PM

Address and Contact Information

Address: 15266 US-278, Double Springs, AL 35553

Phone: (205) 483-3254

Website: https://locations.eatatjacks.com/al/double-springs/15266-us-278/

Order and Reservations

Order: Order online

eatatjacks.com

Photo Gallery

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Reviews

michelle mann
Came through the drive thru and when I got to the window forgot to add a small fry and I asked the cashier if she could add it and she caught a bad attitude and was extremely rude to me about it. I know I forgot but they still shouldn’t have attitudes or bad customer service working the window, her name was Stacy. It was on the receipt.
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James Hicks
Jack’s is a very nice place for a hamburger and some quite time for lunch. The big Jack’s are great, when they are hot and fresh. People,well, they could be a little friendlier they act as though it is just so hard to take an order or speak to you. Store is clean and well kept. Nuff said..
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T Wilson (Mother of the CornCats)
Drive thru 8.14.24 5.55pm
As this will be the last time I spend money at Jack’s in Double Springs,Al please see images provided.

I just want to warn everyone please check your food your sandwiches, especially.
this was served to me just now, note a huge black spot obviously rotten tomato was served to a customer namely me, I don’t care how busy that place is and actually it wasn’t busy the person that put together the sandwich saw the poor quality and chose to serve it anyway.
So customers beware when eating at this Jack’s always always check each layer of your food. Because the quality control is non-existent now.

On a side note this is to the loudmouth worker that was questioning why a customer was getting extra pickles. dear, it doesn’t come out of your paycheck so it’s none of your business unless you’re actually handling the food.

The quality of the ingredients see the three images of the slice of tomato with a black spot that’s not acceptable and frankly the person that put the sandwich together obviously needs glasses and a remedial course in the anatomy of what constitutes a consumable tomato product.
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Jerry J
Food was great as always, service was good…
Just don’t believe the Apple Cinnamon biscuit bites are as advertised to me….
Display does not show that they are just BARELY bigger than a quarter…. 50 cents each…..no value there for the money…
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Leah Carder
I ordered a personal pan pizza & wings my son had the chicken alfredo & breadsticks. We ate there & had around a 15 minute wait-the food was very good, brought to us hot & fresh. The staff was very friendly. Would definitely recommend
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Terriann Biagi
The cashier, Amber was PHENOMENAL! Her patience, sincerity, and efficiency resulted in some of the best customer service we’ve experienced in a while. Well worth the stop!
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Loren
I was in the drive thru today and the lady was insanely rude. It took absolutely for ever for cars to move and I was stuck with two screaming kids in the back, asked if our food was ready or if we would have to pull up to park before we paid because we frankly could not wait another second we either needed food or to leave to calm the kids down and get them out.
But instead of saying anything about the 20+ minutes we were waiting she got an attitude telling me there was only two workers there today. I get that, but do not get an attitude when asked a simple question with a mom and her two kids still screaming their heads off. (Dark hair, blue eyes)
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Chad Bartlett
Great place to eat. Fast service. Only time it’s really crowded is after Winston county highschool sports events.
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Bob Reed
We were passing through Double Springs Sunday afternoon and stopped in for two chocolate milk shakes. The store had a steady flow of business at the time but they took our order in short time. They had the shakes ready in just a few minutes. They were delicious, as good as any ice cream shop would be. Give a shake a try.
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Bryant Newell
I had gotten some food to eat around lunch and it was great, but that is not what this is about. As I was getting ready to leave town to go back home on a 3 hour drive, I was having issues with our car seat. We ended up pulling into Jack’s parking lot. The Night crew on November 29 was super understanding of my wife coming inside to keep warm while I tried to fix the car seat. One of the workers even came out to see if they could help me. That kindness is what you want out of your employees. I cannot thank them enough for their empathy and understanding.
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