

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
The employee tried to explain everything has to be written down and accounted for later. Which is fine and means that a manager can override or manually input prices. If a person has a deal from the app they should be honored.
A simple order of buy one 6pc and get one for a dollar and a dollar large fry. People choose their jobs and customer service is a big part of that. Let’s make the customer happy.
We always have to pull ahead at the drive through because stuff isn’t finished and you would think that if we’re waiting the fries would be fresh but they always taste like cardboard and are cold.
When I got my food, I checked the bag—since it’s become pretty common for items to be missing—but everything seemed to be there. I felt the sauce packet at the bottom of the bag along with the sandwiches and the nuggets box and assumed all was correct.
However, when I arrived at my destination and took everything out, I realized there were no napkins, and instead of sweet-and-sour sauce, I had been given tangy BBQ. It may seem small, but these repeated mistakes add up. After tonight, I don’t feel comfortable giving this store my hard-earned money anymore.
For the record, I once worked at McDonald’s, and I always made sure every customer received the correct items—along with salt, pepper, napkins, ketchup, and anything else they might need. They never had to ask; it was simply my way of putting the customer first.