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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 130 NJ-10, Dover, NJ 07801
Phone: (973) 361-8383
Website: https://www.mcdonalds.com/us/en-us/location/NJ/RANDOLPH/130-RT-10/2081.html?cid=RF:YXT:GMB::Clicks
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Order and Reservations
Order: Order online
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Related Web Results
Fast Food in Dover, NJ at 130 Rt 10 | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Dover, NJ at 130 Rt 10, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Dover NJ – Facebook
… Reviews). . $. . Always open. . 130 Rt 10, Dover, NJ, United States, 07801. Links. . mcdonalds.com/us/en-us/location/nj/randolph/13… Contact info. .
McDonald’s, 130 Route 10, Randolph, NJ 07869, US – MapQuest
In the heart of Dover, NJ, stands a McDonald’s establishment that has been serving up fast-food favorites since its inception in 1940.
Reviews
Stanley Moy
Ordered for in store pickup and it was ready by the time I got there which was only about a 5 minute drive from ccm. Staff was friendly and helpful when I also asked for a cup of water. Food was as it should be and the place was very clean.
… moreJohn Silver
After a truly abysmal experience at this store, I received the following from the manager.
” please accept my apology for your poor service at the McDonald’s of Randolph. I will follow up on the quality of our products. My office will also reach out to you with an apology and a meal voucher to help compensate the loss. I hope that you will give us another opportunity to make it right for you. Again, I am sincerely sorry for your poor experience. Have a bless day. Thank you, Chuck ( store mgr )”
That was sent on 11/13/25 and no voucher was ever provided, and it’s 1/24/26 as I write, and I have responded back to that “apology” several times. No response from “Chuck ( store mgr )” or anyone else at this dump.
Also, if you leave a negative review, expect a link from McDonald’s corporate to complete a survey. Do NOT waste your time on that. Nothing comes of it, and it’s just their PR attempt to look like they care — they don’t.
This store first provided us with cold, terrible food, then made it worse with their empty promise to address the issue. Truly an example of making a bad situation even worse.
Oh, and if anyone from corporate reads this, do NOT respond with your BS link survey. It’s just going to make it even worse.
… more” please accept my apology for your poor service at the McDonald’s of Randolph. I will follow up on the quality of our products. My office will also reach out to you with an apology and a meal voucher to help compensate the loss. I hope that you will give us another opportunity to make it right for you. Again, I am sincerely sorry for your poor experience. Have a bless day. Thank you, Chuck ( store mgr )”
That was sent on 11/13/25 and no voucher was ever provided, and it’s 1/24/26 as I write, and I have responded back to that “apology” several times. No response from “Chuck ( store mgr )” or anyone else at this dump.
Also, if you leave a negative review, expect a link from McDonald’s corporate to complete a survey. Do NOT waste your time on that. Nothing comes of it, and it’s just their PR attempt to look like they care — they don’t.
This store first provided us with cold, terrible food, then made it worse with their empty promise to address the issue. Truly an example of making a bad situation even worse.
Oh, and if anyone from corporate reads this, do NOT respond with your BS link survey. It’s just going to make it even worse.
Junior Rivera
ALL the beautiful ladies that work there are on there A game with respect,quickness n kindness! Best McDs by far Ive been to,every worker deserves a pat on the back n a raise in my opinion,always a pleasant time when I come here
… moreVictoria Gonzalez
I just order online to pick and for some reason this location is only accepting cash with make no sense. I would understand is they was only accepting card for safe reason but only cash ? Yea something isn’t adding up . If I was hire up I would look into this “ cash only “ situation
… moreAlberto Agudelo
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McDonald’s – Route 10 Location
Randolph, New Jersey
Subject: Formal Complaint About Mistreatment and Poor Service
Dear McDonald’s Management,
I am writing to express my deep dissatisfaction with the service I received at your restaurant located on Route 10 in Randolph, New Jersey, on November 7th, 2025, at approximately 3:45 p.m.
During my visit, I was treated extremely rudely and disrespectfully by two employees. One of them was a Colombian woman with several visible tattoos on her arms, and the other was a young Mexican woman. Both of them verbally aggressed me and behaved in a very hostile and unprofessional manner.
In addition to the mistreatment, the order I received was completely wrong. The ice cream I ordered was melted and spoiled, and the coffee I was given was completely different from what I requested. I was also overcharged, and despite my complaint, both employees refused to correct the mistake or replace the items. Instead, they insisted that I had to accept the wrong order.
This kind of behavior is unacceptable for a brand as well-known as McDonald’s, where customers expect to be treated with respect, courtesy, and professionalism.
I respectfully request that this incident be properly investigated, that corrective actions be taken, and that I receive a formal apology from the restaurant’s management for the poor treatment and the inconvenience caused.
Thank you for being considerate with the complaint I just submitted.
I believe the details I have provided are sufficient. However, please keep in mind that the most important aspect of any business is not only its revenue, but also the quality, prestige, and goodwill that your restaurant can maintain.
Thank you very much for your attention.
⸻
… moreMcDonald’s – Route 10 Location
Randolph, New Jersey
Subject: Formal Complaint About Mistreatment and Poor Service
Dear McDonald’s Management,
I am writing to express my deep dissatisfaction with the service I received at your restaurant located on Route 10 in Randolph, New Jersey, on November 7th, 2025, at approximately 3:45 p.m.
During my visit, I was treated extremely rudely and disrespectfully by two employees. One of them was a Colombian woman with several visible tattoos on her arms, and the other was a young Mexican woman. Both of them verbally aggressed me and behaved in a very hostile and unprofessional manner.
In addition to the mistreatment, the order I received was completely wrong. The ice cream I ordered was melted and spoiled, and the coffee I was given was completely different from what I requested. I was also overcharged, and despite my complaint, both employees refused to correct the mistake or replace the items. Instead, they insisted that I had to accept the wrong order.
This kind of behavior is unacceptable for a brand as well-known as McDonald’s, where customers expect to be treated with respect, courtesy, and professionalism.
I respectfully request that this incident be properly investigated, that corrective actions be taken, and that I receive a formal apology from the restaurant’s management for the poor treatment and the inconvenience caused.
Thank you for being considerate with the complaint I just submitted.
I believe the details I have provided are sufficient. However, please keep in mind that the most important aspect of any business is not only its revenue, but also the quality, prestige, and goodwill that your restaurant can maintain.
Thank you very much for your attention.
⸻
Andrea Lopez
This is the last chance I have given this location after 4 attempts. Rude employees n management that don’t understand what your asking for and do not give you what you ask for. No one at the front counter waited over 10 minutes this morning. Finally went thru drive through and 8 employees plus manager in the back chit chatting. Food was cold not what was ordered more than once. This is horrible for such a convenient commuter location. As a restaurant owner myself I am appalled at this continuous poor service and quality of food served.
… moreElectroJazz28
Friendly and very clean location. The chicken McNuggets I ordered were exactly how they should be, also tried the cookies and cream pie(which was also very good). They even let me fill my thermos with water when I needed to.
… moreEmily Garlick
Dining room and drive-thru open 24/hours. Went around 3am just to eat abd have some food and peace since not much is open st 3:30am. Staff was rude, impolite and unhelpful when I approached the counter and tried to order. They told me to order through the kiosk, which is fine, but there was no need to be rude or curt about it. Women’s bathroom was dirty, wet, and smelly. Food was cold.
… moreJustin Curry
Went through the drive through today, ordered a NY Jets combo with a large diet coke and honey mustard. Place is typically packed and busy, but they manage more or less to keep the line going. At the second window, guy there asks me for the receipt to make sure he has my order, but somehow still manages to forget the honey mustard, and I think he gave me normal coke instead. Was in a rush, but was clearly a mistake now that I’m miles away. The food is fine like any other McDonald’s, nothing wrong otherwise.
Was just an unlucky customer that had a couple items out of order, but I’ll forgive it because the place is ALWAYS slammed. I can hear it from outside how the employees are hustling to get the job done, I get it. Still a shame because I didn’t get my full money’s worth.
… moreWas just an unlucky customer that had a couple items out of order, but I’ll forgive it because the place is ALWAYS slammed. I can hear it from outside how the employees are hustling to get the job done, I get it. Still a shame because I didn’t get my full money’s worth.
hi hi
Fast out time for crappy food, love having to go back in to get my own ketchup for my burger with one pickle and missing onions. Apparently leaving you fries sit for a minute to grab said ketchup is also long enough for your fries to drop to luke warm while all the salt dissappears or atleast o couldn’t find any on mine…God forbid you go to the bathroom there either
… more