

Fast-food burger chain serving sides such as chili & baked potatoes.
Hours
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
Address and Contact Information
Address: 28481 Telegraph Rd, Southfield, MI 48034
Phone: (248) 352-4474
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Wendy’s Telegraph Rd in Southfield, MI
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Reviews
The person who took my order was very nice with no issues. The person who took my payment was extremely nice with no issues. While waiting for my order, the person who took my payment had walked away and a different guy whose name is Brandon walked up. He was the one who took my order and I’m going to assume he is the store manager. I just finished drinking the water in my water bottle and was still thirsty. I asked Brandon if he could give me a couple of water. To be clear, I never order any type of drink when going to a fast food restaurant because I always have my water bottle. Brandon asked me what did I want three times as if he didn’t hear me the first time. Brandon then told the gentleman who took my order “she want a cup of water” with an attitude. The gentleman proceeded to give me the cup of water. While I’m drinking the water Brandon gives me my order. I asked if I could have some honey mustard. Brandon tells me it’s going to be $0.36. I told him that I wasn’t paying that even though I could. Brandon then went on to state that he should have charged me for the cup of water, but he was being nice. I told him water is free!
Brandon then stated that he could have given me as many sauces that I wanted if I would have told him while placing my order, but since I am at the window it’s going to be $0.36. After I told him that I am not paying that fee, he told me that I did not want sauce. We went back-and-forth about this for a couple of seconds until I told him to have a good night. I have been to several Wendy’s where I have never had a problem getting a sauce or two. All I wanted was a honey mustard sauce. This is why people can’t wrap their head around why people spazzing out and acting a fool over getting done sauce at these restaurants. It’s not about the sauce, IT’S THE CUSTOMER SERVICE and that was extremely horrible customer service. Working in any restaurant all staff should be trained on how to talk to people. I work in food and beverage and hospitality, and there is no way that Brandon she be allowed to talk to customers the way he did me.
He was very unprofessional while trying to be professional with his sarcasm. For that store to be located on a main road, you have to have better customer service and if Brandon is the face of the 12 mile and telegraph Wendy’s you will have more complaints. Being professional and nice costs $0.00.
S/n: I was given five packs of ketchup, which is something I never asked for, but Brandon gave me a hard time with asking for one or two things of honey mustard.