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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Address and Contact Information
Address: 2401 S Decatur Blvd, Las Vegas, NV 89102
Phone: (702) 870-1902
Website: https://restaurants.elpolloloco.com/nv/las-vegas/2401-s-decatur-blvd?utm_source=gmb&utm_medium=yext
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Reviews
Pamela C
Yum ! Tasty flame broiled chicken and
I Loved the Soup as well.
The staff is friendly and the food was delicious.
… moreI Loved the Soup as well.
The staff is friendly and the food was delicious.
Marduk Traveler
I wanted to like this meal more because the flavor was actually quite good, but the value just wasn’t there. I ordered a burrito that was almost entirely filled with rice. While the rice was tasty, there was hardly any chicken to be found—it felt like it was missing the main ingredient or they were being extremely stingy with the portions.
On the positive side, the service was great and the staff were friendly, but for the price, I expected a balanced meal, not a ‘rice burrito.’ Disappointed in the food quality this time around.
… moreOn the positive side, the service was great and the staff were friendly, but for the price, I expected a balanced meal, not a ‘rice burrito.’ Disappointed in the food quality this time around.
Pia Mia
Sandra gave me a really hard time due to blue diamond location not giving me my salsa y salada dressing. I simply asked for it to be added and she said no. Devoid of humanity in my opinion bc my food is fresh and paid for from same chain; why not rectify the issue as a human? She ended up giving one dressing which is fine. I asked for her to add it on top. Deff was very odd
… moreJames “XDMAN” Nicholas
This is one of the places we eat at when we visit las Vegas. This location is always clean and the staff is friendly. The food tastes great and comes out quickly. I love the Horchata fountain. If you love citrus grilled chicken no one does it better than El Pollo Loco. My favorite thing on the menu are the grilled chicken legs, the crispy skin just does it.
… moreSLutty Roo
First off el pollo loco has changed so much. I stopped going when the bbq black beans disappeared. I was craving the creamy cilantro dressing; Went thru the drive thru on a Saturday late afternoon: 3 cars ahead of me.
Staff: very into their own “personal” conversation while i was waiting at the drive-thru window. Smh confused if what she had in her hand was actually my order. Asked for 3 house salsa and 5 Avocado salsa. Didn’t get it. Luckily I checked my bag before going home. I went inside- no salsa bar. I got the missing salsas and left.
Robot: didn’t see any robot chefs
Food: 2 BRCs and a large side salad. The cilantro dressing was bland and needed salt. I could tell they changed the recipe. The burritos are the size of Tina frozen burritos ( little fuller). $3+ with tax. Not worth it. A petite woman like myself would need 2. The flavor is still the same but my burrito was mostly rice.
Almost $12 for 3 items. Hard pass
… moreStaff: very into their own “personal” conversation while i was waiting at the drive-thru window. Smh confused if what she had in her hand was actually my order. Asked for 3 house salsa and 5 Avocado salsa. Didn’t get it. Luckily I checked my bag before going home. I went inside- no salsa bar. I got the missing salsas and left.
Robot: didn’t see any robot chefs
Food: 2 BRCs and a large side salad. The cilantro dressing was bland and needed salt. I could tell they changed the recipe. The burritos are the size of Tina frozen burritos ( little fuller). $3+ with tax. Not worth it. A petite woman like myself would need 2. The flavor is still the same but my burrito was mostly rice.
Almost $12 for 3 items. Hard pass
Lorinda Barrett
UPDATE: I first want to apologize for the latency of this, but I must share that I was contacted by the manager of this location to make things right, and was offered a replacement for my meal. Thank you for your understanding and doing the right thing for your customer’s (although I wasn’t able to redeem the replacement due to the pandemic). Your efforts didn’t go unnoticed!!!
I went to this location for lunch today, and got much more than I expected! I normally have pretty good service here but today, I can’t say the same. I wanted to try out the new chickenless pollo so I ordered my meal using the coupon that was sent in the circulars. After eating the shrimp taco, that only contained three shrimp mind you, on a large tortilla, I found what you see pictured below!!!! Needless to say I did not finish my meal, nor did I get a receipt for my purchase in the drive thru. I am very dissatisfied at the overall results of my meal, and the preparation job that went into completing it…. Would you eat it?
… moreI went to this location for lunch today, and got much more than I expected! I normally have pretty good service here but today, I can’t say the same. I wanted to try out the new chickenless pollo so I ordered my meal using the coupon that was sent in the circulars. After eating the shrimp taco, that only contained three shrimp mind you, on a large tortilla, I found what you see pictured below!!!! Needless to say I did not finish my meal, nor did I get a receipt for my purchase in the drive thru. I am very dissatisfied at the overall results of my meal, and the preparation job that went into completing it…. Would you eat it?
Joel Bergeron
Friendly staff and decent food for a chain restaurant. Location was a bit dirty but not too bad. Pricing was a little high conpared to other options for similar food choices.
… morePerelio Belangel
Ordered 6 classic tostada and 2 quesadilla. Spent 94. Ask for 2 extra sauces and they wanted to charge me extra????? Come on now. Do Better!
… moreQueen Lucero (Mrs Lucero)
It was ok just don’t like random people talking about touching lil boys and grown men standing near me while eating it’s weird
… moreLindsay Baez
My salad was quite possibly the qorst salad I’ve ever had. The lettuce looked like it was a month old. The tacos were good but so small.
… more