R Berry
Placed order on Taco Bell website, one item was a Burrito Supreme and it was a DISGUSTING MESS! I’m old enough to know how the Burrito Supreme is suppose to be made and this is NOT IT! I even PAID for EXTRA beef and there’s barely any beef nor other ingredients that are suppose to be in the Burrito! Called store# 034582, spoke with a “Linda” who stated she was one of the managers, was met with a non caring attitude and NEVER apologized for MY/CUSTOMERS inconvenience! In fact, she tried to accuse me of yelling rather than accepting the issue and moving to resolve it! Unfathomable; especially when customers pay $7 for a Burrito that looks like it should be $1.00! I should have read the reviews before visiting, wish I had! I don’t want order replaced i want my MONEY BACK! She claimed she couldn’t refund me since placed online which is utterly RIDICULOUS AND NOT CUSTOMER FOCUSED! TACO BELL CAN THANK “LINDA” BECAUSE YOU HAVE LOST A CUSTOMER FOR LIFE!
… moreTaylor keith
I don’t know who the lady’s names are BUT EVERY TIME they are working the night shift here THE SERVICE AND FOOD IS SUPERIOR! When they aren’t there- it’s AWFUL- an I truly mean that. I went tonight (2/5/26) at 11:30pm and I’m never disappointed when I see those women there. In fact, I get excited when I see they are working because I know I’m NOT gonna get a soggy taco and my food will be made CORRECT and FRESH to order. Whoever these ladies are- they need promotions or to be working every evening They make me want to give more of my money to TB. They are friendly, fast and efficient- PLUS my food is always always always fresh. Especially my crunchy taco – and they always hook me up with extra lettuce ON IT! MY FAVORITE Part! I wish I would have shared this with them in person but in case they see this- YALL are wonderful workers and I see you! You are appreciated and LOVED — we know the difference!!! ESPECIALLY the lady working the drive through window- you both are rockstars!!! Keep this up and I’ll be back all the time!
… moreRaul Jimenez
Missing food I ordered and the rest of the food I actually received was absolutely terrible. Chicken dry, tortillas were old and stale, drink had no syrup so all I tasted was carbonation. I asked for
No tomatoes… guess what I get? Tomatoes
I get it.. its fast food but man this was terrible
… moreShy-Anne Skeen
Walking in, it seems like a good Taco Bell. After ordering and receiving the nachos supreme we ordered it was not right. We took it back and had them fix it and they didn’t trash the original just Jerry rigged what they originally gave us. Still not right. We ate it anyway. I then went to use the restroom and that’s what prompted me to leave this review. The trash was FULL. Poopy toilet paper on the floor. Blood on the hand rails…… I know employees use that restroom, I watched one walk out. It’s very unnerving to see employees can see those conditions and not feel the need to do their job and fix these things. Very disappointing in the basic functions to run a half decent fast food restaurant
… moreJoseph S
Usually this place can be a bit slow and honestly pretty aggravating at times. But ever since Andrew came along, everything has changed. He’s fast, friendly, and really knows how to take care of people. You can tell he actually cares about doing a great job and making sure everyone’s experience is smooth. It’s rare to find someone who stands out like that these days. Give that man a raise, he’s the reason I’ll keep coming back!
… moreBear Bear
This year is the first time I’ve been in a Taco Bell in years. I think I’ve been 3 times this year, and it’s finally dawn on me why it’s hard to get anyone to come to the register.
My first experience was north of Austin. I waited and waited and waited, and finally, someone asked if they could help me. I placed my order, and that was it. The next time I went to the one in Crowley, the wait wasn’t bad, so there were no complaints there. Here I am at the Waxahachie location. I waited for a little while, saw the girl fiddling with something under the counter, never uttered a word, and walked off. I thought, “Okay. I’m in a hurry and don’t have time for this,” so I remember these places have kiosks and placed my order there.
What is wrong with our country? There is literally no customer service. Everyone has a freaking attitude and give it when they have to help you. This applies to all major companies now. It literally takes an act of congress to speak to someone, yet everyone thinks they’re owed $100 dollars an hour. It’s horrendously sad and extremely disappointing
… moreWiggs Arefun
Slowest fast food ever. The drive through took 30 minutes only to have cold, improperly prepared food. Tons of teenagers riding the clock with super slow and poor service. This is their pathetic version of a taco supreme…
… moreMouse Mickey
This Taco Bell is my home. I’m a regular here and it’s great. But for some reason tonight it took me over 40 minutes to get through the drive thru line. I don’t know what the hold up was or why it took so long but that is absolutely egregious.
… moreRicky Dean
The Mexican Pizza is back and worse than ever. I was concerned when I discovered that 30% of the top had no nothing on it. So I shouldn’t have been surprised to learn there was even less inside. Not that I expect a lot from Taco Bell, but this level of quality is shameful.
They really should put more chicken in the new crispy chicken tacos. Half the taco was just a smidge of lettuce and tomato. If I lived closer I’d drive back up there and ask for a refund.
… moreDenise
Very bad experience I ordered nachos and a soft taco let me just say I had to order another soft taco the nachos were horrible and the service sucked I will never visit this taco bell again and the lady at the reg said she don’t have the option to reprint my receipt but can take a picture I said wow. I was hungry and just was trying to get something to eat. Bad experience overall. I told them the nachos were not good and the chips tasted old the lady in the lobby cleaning just said oh and keep walking. Look at the nachos. Never again
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