Gara Lander
Worst experience I’ve ever had. Ordered wings 3 hours in advance and when I arrived they were over an hour behind. Some waited over 2 hours for their food. The person at the front was useless. Ignored everyone when asked a question, laughed at me when I asked for the manager and would not refund my money. I waited an hour and finally left . He said I needed to cancel online but when you go online to cancel it says to contact the restaurant. He just shook his head at me when I told him. He had no clue what he was doing nor did anyone else there. He didn’t even know how to work the register. It was complete mayhem. I will never set foot in there again! Total disaster. I have never seen anything like this. Wingstop should close what I assume is a franchise. They are completely incompetent to run a store .
… moreJeff Ho
I didn’t even know we had a Wingstop in Serramonte. With only two tables, perhaps not the best spot for dining in. The staff won’t call your name when your order is ready. We had to check after waiting a long time. Our order was on the ready for pickup rack behind the counter. We had some wings, atomic, mango habanero and garlic parmeasan. We tried to avoid the boneless wings as they are much smaller. The tenders were really salty and needed ranch to be edible. The spicy chicken sandwich was too plain. The weird part of this restaurant was, no garbage cans. People have to either take their trash with them or leave it on the table or counter. The kitchen was really slow too. There was a horde of people waiting for their orders at 10pm. The saving attribute for this Wingstop location is that they are opened until 1am.
… moreJojo A
Wingstop Colma branch
Walk in with my son for dine in. Nobody inside the restaurant except us and only 2 orders on the board for Uber eat. Waited for 30 minutes and we decided to go home. Drove 12 minutes, when we got home l opened the bag ,the name tag outside the bag is correct but the food inside belong to another person. I need to drove back again and waited for another 15 minutes for them to correct the order. The staff who prepared the food never apologize and continue working just like nothing happens. Waited 30 minutes, drove back and forth, waste gas, waited another 15 minutes. The staff needs to be properly train for customer service if this business establishment wants to survive or better fired out all the staff
… moreLance Jackson (Watermelance)
I spent around $30 for boneless wings only to get these little wings that looks like a kids meal! You got to be kidding me. Definitely not ordering from this location again. This was not worth $30 at most $8. Never again.
… moreAlexis Bohorquez
I went for 15 pieces of chicken in a combo!
The customer service is of poor quality; they speak and communicate in a disrespectful and inappropriate manner. I was watching how they prepared the food, and they don’t use gloves while cooking!
They touch their hair while cooking and wipe their hands with napkins and place them on the preparation table; they are not clean when cooking!
There should be better supervision!
… moreNeenebra Babazadeh (Nina)
The food is supper greasy and not eatable! When they add seasoning with oil they need to drain the oil but they pour the chicken with all the oil that it was cooked in into a plastic to go box which is very gross and waste of food, your time and your money!
Not going back there again!
… moreJoshua Coyle
Just had some chicken burgers and absolutely were not fully cooked. Friend is Definitely suffering from food poisoning unfortunately.. I hate to post this but friend is actually pretty sick and just ate there 2 nights ago aswell..
… moreECOMMDEPOT
This is my second time getting takeout from the store. They know how to cook chicken unlike some other locations. They make it too dry and usually the garlic Parmesan is not salty enough but here they know what they’re doing. The chicken is moist than burnt and dry.I’ve heard from other people that their service is not good but for me, it’s the food quality that matters the most and you know the service people are human to they encounter on a huge volume of people all the time
… moreLeondra Guinyard
Wings were good. Family went a couple of times they enjoyed the wings. I didn’t pay for this. My daddy gave me these wings for dinner so sorry no pictures. I was too hungry.
… moreDiane Ces
They got my order wrong, first I was missing my 6pcs chicken. So I went back and they gave it to me but then when I went back home I was so disappointed as I was missing my two brownies as well. I paid for nothing :(. It’s so disappointing because I am excited to eat it but then not just I wasted my money but also my time. My mistake is that I didn’t double check it but the service gotta do better as well! So disappointed :(.
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