The Cheesecake Factory

  4.3 – 8,054 reviews   • Restaurant

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American chain restaurant offering sizable portions from a vast menu including signature cheesecake

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery The Cheesecake Factory 78216

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Reservations: thecheesecakefactory.com

Order: Order online

thecheesecakefactory.com

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Reviews

JOANNA K TONEY
Bad service. Cold coffe , no refill on time, she has to take tge coffe away to put it in the microwave to hit it, cuz the temperature was wrong, witch is a no no!!! Any where any restaurant . Food less quality than before.,
The tamales plate burned them no good and clean presentation. … we didnt leave tip to catch the attention on the lady and see if she realized she did terrible. banana cheesecake the best always
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Denise Cormier
It was our first time there… Our waitress was wonderful don’t remember her name. The food was so delicious and wonderful. We took our daughter there for her birthday. Excellent service. Yes we did have a reservation, but you don’t have to have one…
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Krisztina Shuping
We had a great experience with our waiter, Kevin. He was propmt and accommodating. He also laughed with our table as we experienced Cheesecake Factory for the first time. The menu has a great variety and EVERYTHING was amazing from the appetizers, to the kids menu, to the salad and chicken. 10/10 recommend.
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ernesto saucedo
Had date night tonight and Cheesecake Factory did not deliver. First silverware had crust on it so waiter did notice and just brought another knife. Second it looks like the were just being lazy cooking the green beans. The forgot to cut off the stems on one side and on the other side they were cut them off but still mixed into the dish. When I questioned the waiter he left with the plate and just returned a couple minutes later saying that it was normal and still edible. Manager never came over at all. If you are paying over $100 for date night on a Wednesday is this service worth the money?
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OSCAR SANCHEZ
The primary factor contributing to the four-star rating was the subpar condition of the restrooms, particularly the presence of toilet paper on the floor. Aside from this, all other aspects were exceptional.
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ThatsMe Mia
The food was delicious! But what was with my waiter, she was rushing us the whole time we were there not even a hour in. Then when the check came around she ended up hitting one of my friend in the face then swiping the check off of the my other friend lap bc she was rushing us to leave. I enjoyed the food a lot but not the service.
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Tasha Huff
We celebrated our birthday here (my daughter and I share the same birthday ) and had a great experience! The food was delicious, the service was excellent, and even though our party of 10 had to sit at separate tables, the staff made sure we were accommodated. The cheesecake was the highlight—I tried the pineapple flavor, and it was amazing. Normally I can’t finish a whole slice because it’s too rich, but this one was so light and delicious I ate it all! This was our first time at Cheesecake Factory, and we will definitely be going back. ⭐⭐⭐⭐⭐
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Pat Johnston
Our waitress Sarahphina was simply a real professional and a natural people person. She quietly glanced over at us to make sure we didn’t need anything without being intrusive. She subtly and quietly upsold products without coming across as a pushy used car salesman. That talent can’t be taught. Most people wouldn’t have even noticed but I’m a 30 year real estate broker with agents that have half the talent she naturally has. Heck as I’m writing this I’m convincing myself I should come back and steal her. Your company should recognize her abilities to stand out above the crowd and should be moved into management. And side note my wife of 30 years has stage 4 cancer and we were on the way to the hospital for more tests etc. my wife’s words were “for 30 minutes I forgot about all the crap and just relaxed because of sarahphina. Thx for a great dining experience start to finish. I have one question. How can she drive to work with her angel wings on her back. Patrick and Gail Johnston
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Romy Frazier
What I love about Cheesecake Factory is that whatever you are craving, you can find it on their huge phone book of a menu.

Also, they advertise that everything is made from scratch! That’s why it all tastes so good. The appetizers aren’t from a bag out of the freezer. There is someone in the back rolling up egg rolls and battering chicken tenders with love.

The bar, amazing.
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Saad Al-Aziz
Dined here Saturday with a large party of 16 people in our group. The staff easily accommodated us and the service was fantastic throughout our meal. The food was delicious and the dessert was amazing. Highly recommend!
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