Rikki-Dianne Travis
I ordered DoorDash and Wendy’s messed up my order. Picture to show what I ordered and what I got on my chicken sandwich. I also only got 5 nuggets, instead of 6, and one was a spicy nugget. So, I emailed corporate office and Eileen told me to contact DoorDash to complain. It wasn’t DoorDash they were great but this Wendy’s did not make my sandwich correctly or can even count correctly apparently. Good luck getting what you ordered or even any help from corporate! I would stay away!!!
… moreKelly L
Absolutely the worst drive thru experience ive ever had at Wendy’s in lake wylie sa. The order taker yelled was rude and huffing and puffing when I added a second and third combo. Then my 40 dollar order had 4 cold old large fries and two of my four burgers were wrong. My junior bacon was ice cold the cheese wasn’t melted and the tomato looked like it had been chewed up and spit out on two inches of mayonnaise….oh, and it had no bacon!
… moreLori Dease
Food WAS warm when I got it. I brought the issues of the temperature in the lobby to the cashier, SHIFT LEADER (lady said she’s GM in training) and the GM herself!! All told me that it has to be cold in the lobby because some customer got hot and died in the lobby last year. This is unacceptable. This is because the store doesn’t have good circulation from the kitchen so they jack the temp down to compensate. My fingers freeze as I type this review. Note: if you eat inside during winter months bring a jacket, blanket and mini oven because not only are you going to be cold but so will your food!
… moreKari Gahn
Went in on Thursday around 7pm after work. Place was crazy busy! Waited in the lobby for my food. I will say a manager (Emily) was doing her absolute best. Seemed like she could use some help in there though there were plenty of employees! Good job Emily!!
… moreMynt Condition
never really a great experience I feel most fast food in rockhill has went way down in quality and care the last 5 years
… moreKayleigh Knapp
Service was extremely slow. The staff appeared unprepared and unprofessional. Management did not set a good example— the manager was wearing inappropriate pajama pants, which reflected poorly on the establishment overall.
Give 2 star only because you feed me.
… moreMs. Wilson
I’m absolutely disgusted with my experience at the Wendy’s off Charlotte Highway on September 30th at 9:50 PM. I order through Uber Eats all the time, and what I received tonight was a joke—a so-called Bacon Double Stack “Biggie” that was barely bigger than a slider. There’s nothing “big” about it except the disappointment.
The manager on duty was the rudest person I’ve ever dealt with in fast food—condescending, dismissive, and totally unhelpful. When I questioned why my “Biggie” was a tiny junior cheeseburger, she said that’s just how it is. If this is Wendy’s idea of “big,” maybe change the name, because it’s clearly just a sad little sandwich.
When I politely asked for my original order back after being forced to buy an actual meal just so I wouldn’t go hungry, the manager snapped that she’d already thrown it away and made it seem like there was something wrong with me for wanting it. To top it off, her attitude suggested customers are an inconvenience, not a priority. The way she flexed for her employees at the window was ridiculous.
Between the misleading product, the pathetic packaging, and the disrespectful management, this Wendy’s has lost a customer for good. If you care about being treated decently or getting what you pay for, stay far away from this location.
… moreMarcos Laborde
It took for ever to get the order today. And they almost forgot our chi1uen wrap. I took the exit and I stop for some food. I wasn’t going to come back for those wraps after I was on road. Check you bag before u live this place
… moresabrina cunningham
So we went through the drive through and as usual we checked the bags had to go in for the nachos only to come back out to soup. The taco salad was horrible . Chili was not Wendy’s Chilli for 21 dollars for 2 salads . It should not look like this.
… moreKimberly Singleton
Food isn’t bad but my double baconator always lacks the bacon. Lol! My son just came from getting us this. I told him it was too cold to go back out and get something else. Jr. bacon has more bacon on it.
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