

Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn’t help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we’re still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Circa-1950 fast-food chain for counter-serve burgers, some stacked with multiple patties.
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Whataburger at 2870 W Loop 1604 S Access Rd SAN ANTONIO, TX
Reviews
Never been this annoyed at a fast food place. I get there for a pick up order and wait drive thru for about 15 mins with other cars, no biggie things happened. One of the stuff I ordered is a hibiscus drink large no ice. I get the cup and it’s half filled. They tell me it’s the product, that’s how it comes with no ice. I ask them “is it 20oz if I weight it” since the app says it’s 20oz hibiscus, they don’t answer and tell me I’m being difficult and making a line form, that ticked me off, we had been talking for less than a minute at this point and the line had long been formed. Told them I don’t want the drink and got a refund from Whataburger corporate. The lady with tattoos on both arms seriously needs to be patient with people cause she was not trying to hear why I’m confused at the switch up
But NOT tonight. Horrible service from employee John Wick. I’ve NEVER had bad service at Whataburger until tonight. ZERO personality. Acted like he hated having to serve people (I cannot express how much I hate giving money to someone who treats me with a loathsome attitude). This horrible attitude was demonstrated in the order.
Got home with taquitos. NO PICANTE. He didn’t offer any. So bc I, the customer, didn’t think to ask for the appropriate condiments, I had a crappy meal (the Whataburger picante is known to be excellent and awesome).
No utensils. No napkins. It’s up to me!
This Whataburger, you are on your own you better know exactly what you wanna get and ask for everything bc the employees don’t care.
And – I had to go and ASK for my order bc they never bothered to yell it out or bring it (I was sitting in front of the register). When I asked, the guy laughed and brought it to me and said it had been sitting back there a while.
Which explains why the eggs were dry as sand when I got home.
I am a lifelong Whataburger fan (60 + years). This was my first bad experience. I will hit Taco Pelenque or Taco Bell for late nights at the Rim.
Which is sad bc whataburger is my go to. Seriously if it wasn’t 1:30am when I got home I would have gone back for a refund.
There’s an older black guy who works there during the afternoon who’s customer service skills are outstanding! He’s kind, attentive and present for the customer! When he took my order as a walk in customer he listened, got it correct and repeated it back to me, again getting everything correct! When he brought the order to me he checked it to make sure it was correct and asked me if I needed anything else like ketchup, etc!
(7 months ago) Service is poor for walk in customers! Most of the energy is put into the drive-through. The fries were over cooked, hard and without much flavor! Large cups are very flimsy, felt like it was going to collapse in hand and lid didn’t fit tight. The upside, food comes with complimentary hair!
In conclusion it’s evident that the employees who work here are just vacancy fillers! They take no pride in producing a quality product, nor in building a loyal clientele! This restaurant survives on continual set of new customers as it’s next to the I-10 so there’s and endless supply of first timers! They just hurriedly do what they have to to get through each order and out the door end of shift! Nominal effort is the standard fare here. I’m marking it as “bad” on Google maps so I avoid it in the future!