Michelle Lasater
I had a wonderful waitress named Chevelle. She did an amazing job! She was friendly, and polite. The food was delicious! The bartender Halsey also did a wonderful job, very friendly. Loved the service we got on Valentines Day.
… moreRyan Wiles
Food is usually good. It always takes soooooo long for some reason to get your food weather you’re the only one in the restaurant or its full. And forget about condiments if they didn’t get brought when your food did, you’ll be done by the time they deliver the steak sauce or ketchup. Staff is always nice when you can find them.
… moreMichelle Martin
I had the Honey glazed bacon skillet and it was perfect. The right amount serving size and the flavors melded so well. A really great menu item. Service was spot on. Only thing I had to wait 15 minutes for my beer. Otherwise great
… moreRyan A
I placed an online order on Sunday, 23 November at 6:42 PM. The confirmation email stated my order would be ready by 7:00 PM. I arrived a little before that time, parked in the curbside pickup area, and called the number listed on the sign. No one answered. I called again with no answer. After several attempts to every number available, including the manager’s line, and receiving no response, I went inside through the pickup door.
I stood inside for about ten minutes while multiple employees walked past without acknowledging me. I eventually returned to my car and went to the front entrance, where the hostess greeted me. She was very kind, took my name, and checked on my order. She let me know it would be a while but that they were working on it. A second employee also asked if I had been helped, and I explained the situation again.
At 7:30 PM, I was told they were bagging up my order, but it still took another eighteen minutes before I actually received it. What made the situation worse was watching the manager, an older gentleman in nicer clothes, standing at the bar chatting with guests. He eventually approached me around 7:40 PM to ask if I had been helped. I told him I was still waiting on my to-go order, and he said he would check on it. He never came back with an update or an apology. At 7:48 PM, my order was finally handed to me.
While waiting, I observed other customers dealing with issues because the staff was clearly overwhelmed. Someone leaving said “good luck” to me on their way out. Another table had to get up and find their own silverware. Another group located the water pitcher and served themselves. All of this happened while the manager continued socializing instead of supporting his team.
My frustration is not with the hostess or the servers. They were doing the best they could. The issue is with the manager, who showed no urgency, no leadership, and no concern for customers waiting nearly an hour past the promised pickup time.
Based on this experience, I will not be returning to this location.
Order #: 39729998393802752
… moreMorgan
$13 + tax for this?! This restaurant is scamming you. I ordered a grilled oriental chicken salad to go, and this is what I received. This is smaller than the half sized salads they used to offer. I have tiny hands (my 8 year old’s hands are as big as mine) and this salad is smaller than my hand. In total, there was about 6 pieces of lettuce and the rest of the salad was the filler cabbage, carrots and topping. At best, it’s a side salad and should come at a side salad price. I’ve ordered the same thing from another Applebee’s and the container was much bigger. Even IF this were a case of being out of larger boxes, use 2 or offer a discount and stop cheating your paying customers.
… moreOcto K3
Located right beside a hotel, this Applebee’s has friendly staff and good variety to choose from. Albeit the food tasting decent, the wait time for both appetizers and entrees was half an hour long. Overall a positive experience.
… moreJeffrey Pauley
Nice clean restaurant, nice staff and very good food and drinks. The girlfriend and I both had the quesadilla burger with fries. Came out fairly quickly and still hot. The mixed drinks we ordered were a little slow coming out, but tasted so good.
… moreKatie Cane
We get excited when we get our favorite waitresses here!! They really know how to take care of you & shout out to the cook in the back you been killing it on the grill lately!!!!! Thank you
… moreMichael Stevens
Food was great. If you sat where a waiter or waitress gave service, you received your drinks in a decent amount of time. If you are near the bar area you are ignored and forgotten… we waited 22 minutes for our drinks, got 1 refill after the meals were eaten, and never saw the bartender/waitress again. Very disappointed that we had to actively flag down random people to help us. If your bartender cannot do everything, then have someone to help her.
… moremichael jacobson
First, the bad. The Corporate people have decided in their infinite wisdom to have detailed descriptions and photos of all the mixed drinks but have NO PRICES listed anywhere. There is no possible explanation for this except to try and scam customers. It wastes EVERYONE’S time, not the least of which is their own overworked employees. The rest of the food was not particularly good or bad. Now for the good. ARIEL, the bartender, is an outstanding employee. If I decide to open up a high-end restaurant, she is the first one I am hiring. She is a blur of activity, while simultaneously taking care of everyone there, taking amazing care of all the customers, making them all laugh, greeting regulars by name, and engaging with everyone despite being very busy( especially having to answer questions on the many drinks without prices on the menu!) Ariel is really the only reason I did not walk out. I really dont want to support a company that intentionally gides prices from their customers. There is also the older manager who is just a genuinely nice and engaging person.
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