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Chipotle Greenspoint is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Chipotle Mexican Grill Locations in Houston | Burritos, Fast Casual …
42 Chipotle Locations in Houston ; Chipotle Memorial City Mall · 303 Memorial City ; Chipotle Willowbrook · 7600 Cypress Creek Pkwy ; Chipotle Meyerland TX · 8825 W.
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Chipotle Mexican Grill in Houston, TX
Chipotle Mexican Grill. 10701 North Fwy, Houston, TX, 77037. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 9102 W Sam Houston Pkwy N, Houston, TX, 77064. Open …
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Reviews
Eddie Peralta Jr
I order a bowl have half Barbacoa half steak white rice, black beans, lettuce cheese, red salsa, little sour cream the guy put some barbacoa in the bowl Take some out scoop the steak drop like four cubes I say hey that’s really nothing. He says all you have to pay for extra so I said OK and as he’s putting on the lettuce, cheese and extras, I asked for light sour cream he pours the biggest scoop I ever saw. I said I ask for a little and you put a lot, but you put a little bit of meat but he ignores me. That’s fine. I’m not trying to be confrontational. And the last time I ordered DoorDash, I had an issue so I decided to come for myself but this will be my last visit I could drink my bowl
… moreJeon
Was the first customer here, they opened on time, ready to serve. Friendly service and loaded my burrito up! Place was nice and neat, restrooms were clean.
… moreCory
Nestled in a bustling strip along Houston’s North Freeway, the Chipotle Mexican Grill at 10701 North Fwy offers the familiar flavors and customizable dining experience that have made the chain a go-to for fresh, fast-casual Mexican cuisine. As a frequent patron of Chipotle, I approached this location with high expectations for their food quality, which, true to form, did not disappoint. However, while the culinary experience remains a highlight, the atmosphere—particularly the exterior—leaves much to be desired, casting a shadow over an otherwise satisfying visit.
Let’s start with the positives: the food at this Chipotle is consistently excellent, aligning with the brand’s reputation for fresh, high-quality ingredients. The burrito bowl I ordered was a vibrant medley of flavors, with perfectly seasoned grilled chicken, zesty cilantro-lime rice, and a generous dollop of guacamole that was creamy and fresh. The staff efficiently handled the assembly line, ensuring my order was customized to my liking with no skimping on portions. The salsas, from mild to fiery, were well-balanced, and the chips were crisp with just the right amount of salt. For those familiar with Chipotle, this location delivers the same reliable menu that keeps fans coming back—whether you’re craving a taco, salad, or quesadilla. The indoor dining area, while not luxurious, was clean and functional, with ample seating and a lively yet comfortable vibe typical of a busy Chipotle.
However, the experience takes a noticeable dip the moment you approach the restaurant. The exterior of this Chipotle is, frankly, filthy. The sidewalk leading to the entrance is littered with stray wrappers, cigarette butts, and miscellaneous debris, giving the impression of neglect. The outdoor seating area, which could be a pleasant spot for a quick meal on a nice day, is equally unkempt, with tables streaked with grime and trash bins overflowing. This lack of attention to the outside appearance is jarring, especially for a chain that prides itself on a polished brand image. It’s not just an aesthetic issue; the mess detracts from the overall dining experience and raises questions about the location’s management priorities. A quick sweep or regular maintenance could go a long way toward elevating first impressions.
Service-wise, the staff were friendly and efficient, though they seemed stretched during peak hours, leading to a slightly rushed feel. The line moved quickly, but I noticed some customers waiting longer than usual for online orders. This didn’t detract significantly from my visit, but it’s an area where tighter management could enhance the experience.
… moreLet’s start with the positives: the food at this Chipotle is consistently excellent, aligning with the brand’s reputation for fresh, high-quality ingredients. The burrito bowl I ordered was a vibrant medley of flavors, with perfectly seasoned grilled chicken, zesty cilantro-lime rice, and a generous dollop of guacamole that was creamy and fresh. The staff efficiently handled the assembly line, ensuring my order was customized to my liking with no skimping on portions. The salsas, from mild to fiery, were well-balanced, and the chips were crisp with just the right amount of salt. For those familiar with Chipotle, this location delivers the same reliable menu that keeps fans coming back—whether you’re craving a taco, salad, or quesadilla. The indoor dining area, while not luxurious, was clean and functional, with ample seating and a lively yet comfortable vibe typical of a busy Chipotle.
However, the experience takes a noticeable dip the moment you approach the restaurant. The exterior of this Chipotle is, frankly, filthy. The sidewalk leading to the entrance is littered with stray wrappers, cigarette butts, and miscellaneous debris, giving the impression of neglect. The outdoor seating area, which could be a pleasant spot for a quick meal on a nice day, is equally unkempt, with tables streaked with grime and trash bins overflowing. This lack of attention to the outside appearance is jarring, especially for a chain that prides itself on a polished brand image. It’s not just an aesthetic issue; the mess detracts from the overall dining experience and raises questions about the location’s management priorities. A quick sweep or regular maintenance could go a long way toward elevating first impressions.
Service-wise, the staff were friendly and efficient, though they seemed stretched during peak hours, leading to a slightly rushed feel. The line moved quickly, but I noticed some customers waiting longer than usual for online orders. This didn’t detract significantly from my visit, but it’s an area where tighter management could enhance the experience.
Mama Erica
Like a year ago, I would’ve gave him like two stars but, today I give them five stars. I really really like the cleanliness of the restaurant, The two women in the kitchen were very friendly and make sure that we had everything we needed. I would definitely go back.
… morederick washington
This chipotle is close by my house, but I’d rather drive 30 minutes to go to the next one. I hate that I have to do this but they got a lock on the bathroom door and my son could not even use the bathroom because she forgot the code WTH you ask for half chicken half steak they only give you like a teaspoon full of meat to try to make you pay for double so I walked out. This is crazy.
… moreGaly Guzman
Extremely Disappointed with Online Order Experience
I placed an online order to pick up during my short lunch break, thinking it would be convenient. Out of the nine items I requested for my bowl, only four were correct. What I received was plain rice, beans, meat, a few veggies, and a ton of hot salsa I didn’t ask for.
I didn’t have time to go back and fix the issue, and calling them is pointless — the number is automated, and all the app offers is a free drink as compensation. This was my first time trying this location, and it will definitely be my last.
It’s incredibly unprofessional and unhelpful, especially when they had over an hour to prepare the order correctly. If you’re on a tight schedule, I do not recommend relying on this Chipotle.
… moreI placed an online order to pick up during my short lunch break, thinking it would be convenient. Out of the nine items I requested for my bowl, only four were correct. What I received was plain rice, beans, meat, a few veggies, and a ton of hot salsa I didn’t ask for.
I didn’t have time to go back and fix the issue, and calling them is pointless — the number is automated, and all the app offers is a free drink as compensation. This was my first time trying this location, and it will definitely be my last.
It’s incredibly unprofessional and unhelpful, especially when they had over an hour to prepare the order correctly. If you’re on a tight schedule, I do not recommend relying on this Chipotle.
MarieBee
I have been going to this Chipotle for almost a year now and every time I have had excellent service. What pushed me to finally write a review for this location was my tortilla folded into an actual pepper. It really made my day. The staff are actually nice here and take care of you as long as you aren’t a Karen.
Thank you for the aluminum pepper unknown Chipotle staff dude.
… moreThank you for the aluminum pepper unknown Chipotle staff dude.
Kristen Guzman
If zero stars were an option, I would use it without hesitation.
We had just arrived at the Houston airport, exhausted, starving, and in need of food that could safely accommodate a Type 1 diabetic. Chipotle seemed like a reasonable choice. That assumption was our first mistake.
We arrived fifteen minutes before closing. We fully understood that this was not ideal. However, they were still actively serving customers at the counter. Despite being open, the closing manager refused to let any member of our party use the restroom, even though there were still ten minutes left. Denying restroom access to paying customers, one of whom is diabetic, is not just inhospitable, it is indefensible.
It got worse.
The four employees on duty refused to grab lettuce from the refrigerator to accommodate that same Type 1 diabetic customer. The food was there. The staff was there. The willingness to provide even minimal service was completely absent.
Although the employees remained inside to continue cleaning and closing, we were told we could not eat indoors. We understood they did not want to seat new diners late. But all we asked for was a bench or table to rest our exhausted feet while we ate the food we had just paid for.
That request was denied.
We moved outside to sit at the cafe tables on the patio, only to have an employee open the side door and announce they would be removing the metal chairs and bringing them inside. At that point, we resigned ourselves to eating over the hood of our rental car like scavengers, hunched over burritos and a quesadilla that barely qualified as food.
And speaking of that quesadilla, how do you mess up a quesadilla?
Apparently by serving a barely crisp tortilla wrapped around a thin and depressing smear of cheese that was somehow both scorched and unmelted at the same time. Shards of cold cheese hid beneath a lukewarm layer of barely melted disappointment. It was culinary apathy in tortilla form.
We finished eating at exactly eleven fifteen pm, the moment they closed. Had I been the night manager, I would have done two very radical things. First, I would have allowed paying customers to use the restroom. Second, I would have allowed them to sit at two tables while staff finished cleaning, then politely unlocked the door when they were done.
That small courtesy would have left us grateful, impressed, and eager to praise the hospitality of the four gentlemen working on January second, twenty twenty six at ten forty two pm.
Instead, here we are.
This Chipotle on North Highway managed to turn our first experience in Houston into a case study in how not to treat customers, especially those with legitimate medical needs, while still technically being open.
… moreWe had just arrived at the Houston airport, exhausted, starving, and in need of food that could safely accommodate a Type 1 diabetic. Chipotle seemed like a reasonable choice. That assumption was our first mistake.
We arrived fifteen minutes before closing. We fully understood that this was not ideal. However, they were still actively serving customers at the counter. Despite being open, the closing manager refused to let any member of our party use the restroom, even though there were still ten minutes left. Denying restroom access to paying customers, one of whom is diabetic, is not just inhospitable, it is indefensible.
It got worse.
The four employees on duty refused to grab lettuce from the refrigerator to accommodate that same Type 1 diabetic customer. The food was there. The staff was there. The willingness to provide even minimal service was completely absent.
Although the employees remained inside to continue cleaning and closing, we were told we could not eat indoors. We understood they did not want to seat new diners late. But all we asked for was a bench or table to rest our exhausted feet while we ate the food we had just paid for.
That request was denied.
We moved outside to sit at the cafe tables on the patio, only to have an employee open the side door and announce they would be removing the metal chairs and bringing them inside. At that point, we resigned ourselves to eating over the hood of our rental car like scavengers, hunched over burritos and a quesadilla that barely qualified as food.
And speaking of that quesadilla, how do you mess up a quesadilla?
Apparently by serving a barely crisp tortilla wrapped around a thin and depressing smear of cheese that was somehow both scorched and unmelted at the same time. Shards of cold cheese hid beneath a lukewarm layer of barely melted disappointment. It was culinary apathy in tortilla form.
We finished eating at exactly eleven fifteen pm, the moment they closed. Had I been the night manager, I would have done two very radical things. First, I would have allowed paying customers to use the restroom. Second, I would have allowed them to sit at two tables while staff finished cleaning, then politely unlocked the door when they were done.
That small courtesy would have left us grateful, impressed, and eager to praise the hospitality of the four gentlemen working on January second, twenty twenty six at ten forty two pm.
Instead, here we are.
This Chipotle on North Highway managed to turn our first experience in Houston into a case study in how not to treat customers, especially those with legitimate medical needs, while still technically being open.
diana
I came here a while ago to get a bowl at around 8pm to 8:30ish and immediately noticed they were understaffed so I didn’t mind waiting, as we waited though we noticed that there was only one person helping the entire line of people while another team member with short dyed red hair was outside closing the patio and moving chairs and trash and then after proceeded to clean the rest of the lobby and kinda break down and close that too when it was barely 8 and the team member was clearly struggling with the line of people, after about 15-20 minutes of doing that he finally jumped in the line with the same gloves he used to clean outside. I understand pre-closing and getting everything ready to close but three hours before close and especially when your team member is struggling is crazy. Learn what to prioritize.
… moreguadalupe
Amazing customer service! Amazing leadership skills! Thank u to Elisa for ur professionalism and putting the patron first, ❤️
… more