Matt
First time at this store, and honestly, it was one of the worst experiences I’ve ever had. The door was locked even though there were two employees inside. There were about six cars stuck in the drive-thru and three DoorDash drivers waiting for orders. No one acknowledged anyone — they wouldn’t come to the window, wouldn’t explain what was going on, nothing. The 2 employees just walked around inside like zombies. Eventually, three of the DoorDash drivers gave up and left, and people outside started honking their horns. I’ve never seen anything like it. Completely unprofessional and pretty pathetic.
I was one of the door dash drivers. I left. Never ate there and never would. Mind you the windows of drive thru were so covered in grease I never would want to eat there!!
… moreNashya W
When I say I had the BEST DRIVE THRU EXPERIENCE I COULD EVER HAD! I mean that from the top and bottom of my heart …the manager Nelissa and Promise the rep took GOODT care of me…Food was fresh and hot, omg freshness of the food was sooo magnificent! The quality was there not too gresy! Made just right!!! Not over exaggerating.. 10/10 highly recommend…Ms. Nelissa and her team will get you right…I’m coming back SOON AND VERY SOON…they are very personsable! Grade A customer service!!! Service was quick!!! ❤️❤️❤️❤️❤️ thank you guys again!!!!
… moreAddy Baby
Go here if you love to be screamed at cussed at and ignored. And if you love your food with employees bare hands touching it go here. And to the lovely women working there last night who I have a 25 min video of treating me like crap that wouldn’t give me your name, it’s all good babygirl I sent it into corporate
… moreKinaC
Be prepared to sit in the drive-thru for at least 30 min. They got something going on with the chicken fryer. My chicken tasted like lighter fluid. Do NOT! Order the chicken. The sides and bread was delicious. The drive thru attendant is RUDE
… moreReggie Branch
The store was very nasty and the manager was very rude.
There were customers standing there for 45 mins and longer without even being told that there would be a wait.
It was three people in there working other than the suppose to be manager, and the only one tried to help was the young lady at the drive thru. She was very pleasant doing the drive thru and speaking to us in the lobby.
Me my mom & my children decided to leave after waiting 1 hr for chicken.
… moreAce Davis
My experience was great! The customer service that was provided by Tyshundra and Jazz was extremely exceptional considering how busy the restaurant was. My food itself was bussing per usual and definitely recommended for any occasion!
… moreFelicia Thompson Hawkins
I won’t be going back until there’s significant change. I just got home with my order, 3 piece chicken, 2 sandwiches, okra, fries, chicken wrap and pie. I waited in line a whole hour and didn’t receive all of my sides. This isn’t the first time that the wait was long but not to receive all of the food that cost almost $30! I’m done! It’s not worth it and the chicken isn’t the same as it used to be. Go somewhere else!!!
… moreSherry Kelly
We ordered online at 421pm. With 5 minute drive and long drivethru line, It’s now 5:19pm and we’re at the drivethru speaker, no lobby access, everyone goes thru drivethru. Once you tell them name on order you have to wait another est 20 minutes. Only 2 people working, attitudes abound and now it’s gonna take the 20 more minutes to pack. Only ordered 6 piece wings. This is the 2nd time. First time we gave them the benefit of the doubt. I cant even comment on the food yet. Stayed because it was paid for online and didn’t want to have to figure out how to get the refund. Get these people some help and proper management.
… moreCourtney Sherman
Went to this church’s tonight the store was very nasty and I had to wait over 45 min on my food in the drive thru I decided to go in just to see what’s going on and the manager in the store was very unprofessional playing loud music instead of worrying about getting orders out there was at least 6 cars in the line and even a few customers in the lobby. The lady in the drive thru was very helpful trying her best to help get us situated other then that everything else was very out of order but I would not recommend
… moreMakala Mcfee
Would give zero stars if I could. The staff there are extremely rude and slow. They would rather stand around and talk to each other and laugh, than do their job. Even the manager stood around and watched as the line piled up in the lobby. It took them 10 minutes just to take my order and then another 20 minutes to fulfill it. Eventually, I just walked out because I felt extremely disrespected. When I asked about my order, one of the staff members looked at me, laughed and kept walking. Do not go here unless you want terrible customer service.
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