Lillian Rose
Quick app ordered parking spot. Fast, as expected food. Everything was made right. Fries were a tad less hot that normal. But they hooked us up on sauces so I was rather happy with it all.
… moreAce Ozley
I have never experienced a perfect order from McDonald’s until today. Fries fresh out the fryer genuinely salted, in excess. 6ct crispy, diet pepper correctly given & marked on cup lid!! Service at the window was nice, fast, and had dyed hair, slay. Late-night crew is great.
… moreRonald Martin
I just want to give a huge shoutout to Cat in the drive-thru at the Montevallo McDonald’s. Every single time I pull up and hear her go “ba-da- ba-ba-ba,” it instantly puts a smile on my face. She brings this fun, upbeat energy that you don’t expect when you’re just grabbing food. Even on days when I’m dragging, she somehow lifts my mood before I even get my order.
She’s quick, professional, and always gets the order right, but what stands out most is her attitude. She jokes around just enough to make you laugh, but you can also tell she cares about doing her job well. You don’t run into many people who not only have charisma but can also brighten someone’s day in a drive-thru window but she does—including mine, every time.
It’s clear she works hard and takes pride in what she does, and I just want McDonald’s management to know what an asset they have in her. In a world where good customer service can be hard to find, Cat’s spirit does more than deliver a meal—it delivers a moment that matters. Appreciate her more than she knows!
… moreMary Hannah Higgs
Pulled in when the drive thru line went almost to the road. I was still in and out in 5 minutes or less and the food was fresh and everyone was super friendly.
Best McDonald’s I’ve been to
… moreDad Bod
Watched them give food to vehicle in front of me and customer gave it back. When I asked them if that was my food, they ignored me, and asked me to pull up. They brought out a bag that looked like someone shuffled through and left it in a mess. I threw it away and won’t go back to that location.
… moreShawn McPhail
As far as the food goes; it’s okay. But don’t go here if you want to get your food fast since if the line goes out into the middle of the road you can’t park your car and go inside to pick up your mobile order. You’ll get told to go through the drive through; so you’ll have to walk all the way to your parked car and then proceed to block actual traffic when waiting to turn into the drive thru.
… moreFotowerks Photography
Too busy talking on their phones and cutting up to provide service. One burger was completely room temperature as were the limp greasy fries. The only decent thing were the drinks.
Never going back to this store.
… moreJoseph Steaphens
We were informed that we could only order 2 orders instead of 3 and was told if we wanted to order more than 2 we would have to go through the drive through again.
… morejohnny Mason
Whoever back there making sandwiches need to be fired because it didn’t even take all thst
… moreTony Tones
Horrible and slow, was told at the pick up window to pull up to #1 lane and was there for 30 min, when I went to complain at the window about the wait I was told to go inside and pick up my food…. Go inside and was given cups to fill up my drinks and then was given my order, I get home and was missing the fries for 3 orders. Oh and the guy that told me to pull up went outside to have a smoke while I was waiting the whole time.
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