Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
Brittany Geomans
I’m not sure how this place stays in business. Super convenient to my house but today will be my last time. Service is always horrible, usually wait at the counter without getting a greeting hands down every time. Then the lady is just plain rude, she’s rushes you and makes me feel uncomfortable. Why do they only have like 4 fountain drink options? Dr. Pepper, hi-c, lemonade and something else. My food today was gross. My sourdough burger was grilled on one side and not the other one the other side was soggy, you can see from the picture that the cheese wasn’t even melted so clearly
My sandwich was not even warm. My curly fries were OLD. I think they use to pride themselves on making things per order but must not be the case anymore. They need to get someone in there who cares about that place and fast!
… moreKatie Savann Kwan
I desperately needed to use the bathroom at 9:40pm when many places closed, and the person behind the counter was incredibly kind and thoughtful. This establishment was also very clean, both inside the bathroom and food/seating area. Would come again to get the good food and drinks.
… moreTravis Chaddock
You’ll stand at the counter for 10 mins, they will look right at you and still not take your order and ignore you.
“Hello, can I order please?!” Nothing.
Whoever runs this store, you need to assess. The service is abysmal. I won’t be coming back.
… moreJohn Etheredge
I ordered a coffee with cream and sugar. I got the cream and sugar but no stir stick. I went back to get the stir stick. Not only did they not apologize for their mistake and for my inconvenience, they were rude to me as if I should have just used my dang finger or something. All they said was they weren’t giving me a new free coffee over a stir stick. I’m not asking for anything free. I’m not being rude to you. Yet you’re the one who screwed up and you are being rude to me.
How is, “sorry for the inconvenience. Here’s your stir stick” not the first and only response that immediately comes to mind in this situation for any customer service provider? Management at that branch needs to have a talk with their staff about some very basic fundamentals of customer service.
… moreNancy Reimer
Waited for 18min at the drive thru window for our order. Everything was just warm, things not correctly made (sauce on tacos when we asked for none). Employees on their phones in view. My daughter’s chicken nuggets were tiny and cold
… moreChani H
When I think this locations has turned around, it just goes back to its bad habits. This location specifically always gets mine and my friends orders wrong, I ordered a double chicken sandwich only to get home to one patty and fried napkins in my fries. The drive thru cashier wasnt friendly. I know its a fast food chain but if people are paying $14 for your meal, please dont rip them off, such a waste of time when I know everytime I go in the future, my order will be wrong. Ill take the extra mile to go somewhere else. Hope this place gets better.
… moreMary Speer
Breaking news 》 Evidently Jalepenos identify as pickles and Swiss cheese is now American? Say what. Ordered on the app burger with Jalepenos and switched for Swiss on a double butter smash jack, got two double American cheese ones instead of my order of one regual size single and a double modified sandwich. The rest of it was fine though . Food was good but not what I wanted or paid for.
… moretony holliday
I live in Lebanon the one here didn’t have the Halloween cup so I called the one in Albany and they said yes we have them here. So I drove there the next day and they said yes we have them but we don’t have the meal with the cup available so I ask can I buy one. The girl was looking on the register, but she said she couldn’t find it so another Woman walked up. I think she was a supervisor or the manager and said let me help him.. she looked on the register and said we don’t have the full meal so I’ll just give you one. I said thank you. I drove from Lebanon. I called the day before and they said they had the cups. The staff was very nice and wanted me to go away happy.. there’s one thing that really made me happy when I asked for a senior discount. She said there’s no way you’re that old. Can I see your ID and she said you look 20 years younger than what you are. Thanks Jack in the box you made my day.
… moreKiki Wolfe
Placed multiple calls … 7 to be exact, and nobody picked up the phone. While my husband ran errands and then arrived at your establishment..!!!
This is awful, that not one person cannot reach a phone (i know you’re not busy.. then my husband sat in drive-thru, waiting for someone to take his order when there was no vehicle ahead of him) this is just terrible service all the way around… crappy customer service in general with him waiting (on no cars and an empty restaurant lobby) to have his order taken, and nobody willing to answer the phone!!!
… moreCraig Solomon
This will be our last trip to this Jack in the Box, and honestly, the burgers might be relieved to know that.
We paid nineteen dollars for two burgers. Not meals, not combos, not even a stray French fry thrown in by accident. Just two burgers.
The Ultimate Cheeseburger arrived looking like it had survived a natural disaster. Flat, hard as a rock, barely a hint of cheese, and so dry that I’m convinced it could serve as an emergency sponge. Chewing it felt like a team sport we were not trained for.
The Sourdough Jack was somehow even smaller than my expectations and twice the price of what it used to be. It came with a wafer-thin tomato slice, a few microscopic bacon flakes, and a patty so dry it could have qualified as a desert environment.
Overall: overpriced, undersized, and overcooked. A massive disappointment and a masterclass in how to turn simple burgers into expensive, flavorless relics.
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