Brandy
I ordered one item, value curly fry. I find out after paying I was charged for ranch on the receipt. Wasn’t told I was being charged for a dippin sauce that is always given when asked for. On top of that the one item I ordered was freezing cold, no heat to them at all. Like they were made yesterday. Thank y’all for the waste of time, money, and food.
… moreLindsey Allen
Dirty store restrooms had poop floating in both toilets food took forever to come out the lady that served the food was quite rude and all the employees seemed to be bothered they had to work. Don’t go here! Service sucks and food! We went on Saturday the 21@ like 2-4 wasn’t busy at all so no reason tha should have been that bad. Do better management in finding people.
… moreVicki Storms
I frequent this location often. Today was my last time there. The food in this location continues to go downhill. The service needs a lot of help, but the GM of this location is the worst! He has absolutely no customer service skills! If you ask for a refund because your food comes out disgusting and you can’t even eat it he will argue with you. Worst experience! I may not visit another JNB for a VERY long time! Get a new GM!
… moreRay Metzger II
Decent stop for early dinner. Good service, they were wiping tables down throughout our visit (always a good thing). Food was hot & fresh. Tiny Tacos are fun & got lots of different dips to try.
… moreMargaret Kelley
This restaurant could be SO much better than the experience I had. Although the employees were kind, the food was awful and overpriced. First, the Jumbo Jack cheeseburger was cold and had one instead of two pieces of cheese. Second, I paid extra for curly fries, also cold. However, I returned the fries and the cook made some fresh and was very kind about the replacement request with No ugly attitude.. score!! They did get my soda right. I have included pictures of the actual menu items I ordered to compare to the photos of what I received. Big difference-HUGE!! Come on Jack, for almost $11, y’all can do better than this!!
… moreAnna Collins
This location is absolutely TERRIBLE. Employees took nearly 10min to acknowledge me then when they did were extremely RUDE. food looked sloppy and food was barely even warm I will NEVERRRR be back. I will tell everyone I come in contact with just how disgraceful this location is. I will be calling corporate over this location. I have been to other restaurants with terrible service but never so bad it made me want to call corporate.
… moreJu Ju
I come here pretty often. I love there jack wraps. There food is always very good, so the cooks are clearly doing a very good job. My issue tends to be with customer service. I’ve worked fast food and dine in restaurants so I understand things can be stressful at times, but it seems like 9 times out of 10 when I come, the staff are very rude. I’m always polite despite that so it’s a bit frustrating and upsetting. I normally come during evening shift and/or night shift.
… moreCarlin Dyer
Older female and middle aged guy that walked away during our order was rude. Was an act of god to order food, then fry’s was cold and lady just dropped bag on counter and said here yo food. Burger had 1 piece of bacon on it. Can say I will never eat at this jack in the box again. Solely due to staff and food prep.
… moreIncorrect_MeMe Lluv
The elderly lady that worked in the window tonight was deaf and was pretty rude I’m guessing because of her disability. She told me the price before tax so when i transferred that amount out i ended up having to tap pay like 4 times before a receipt was printed. She kept saying things under breath which i and my passenger heard. Honestly it’s time for her to retire. Food was great tacos were sloppy but good.
… moreJennifer McGuyre
Went through the drive thru and ordered what I wanted. He said he couldn’t do that. When I asked him why, he sounded annoyed and grumpy and said that the light was off for a reason and they were out of something. No manners or even different options. I ended up not ordering anything and drove off.
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