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Low-key sandwich chain serving hoagies, burgers & wraps, plus poutine & other sides.
Address and Contact Information
Address: 938 Elmwood Ave, Buffalo, NY 14222
Phone: (716) 885-2900
Website: http://jimssteakout.com/
Menu Photos
Order and Reservations
Order: Order online
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Jim’s Steak Out
Now hiring at our new location: 3185 Orchard Park Road. Starting at $17.50 per hour! APPLY on our jobs page!
Jim’s Steakout (@JimsSteakout) – Facebook
Jim’s Steakout. 17436 likes · 36 talking about this. Jim’s Steakout was Buffalo born in 1981 and we are proud to still be a locally owned and run company!
Jim’s Steakout – Main St – Step Out Buffalo
Jim’s Steakout is a locally-owned Buffalo tradition. We use only the highest quality brand name products to prepare the best quality food.
Reviews
Jackie Adler
Such a great spot and a must-try if you are not local and in the area, as we were.
We were not adventurous enough to try the steak and chicken together, but loved them both sampled individually.
Buffalo chicken was perfect – “real” chicken, unlike a lot of places these days and just spicy enough.
The steak was also great – good bread, well seasoned meat.
Wish we lived closer – so many other items I would love to try.
… moreWe were not adventurous enough to try the steak and chicken together, but loved them both sampled individually.
Buffalo chicken was perfect – “real” chicken, unlike a lot of places these days and just spicy enough.
The steak was also great – good bread, well seasoned meat.
Wish we lived closer – so many other items I would love to try.
Scott Levergood
I’ve always liked Jim’s SteakOut, but this location was a huge miss. The music playing was offensive and immediately set an uncomfortable, hostile vibe.
The employee working the front counter — the bald girl wearing a hat — was very snappy, rude, and outright nasty . I politely asked how long two DoorDash orders might take ⏱️ , and her response was so disrespectful that I literally had to say, I don’t need to be spoken to like that — we’re supposed to be giving each other respect .
No one should have to say that just for asking a basic question. This was hands down the worst experience I’ve ever had at a Jim’s SteakOut . Someone with that kind of attitude should not be working the front counter .
I didn’t eat here and will never return to this location . Completely unacceptable experience.
… moreThe employee working the front counter — the bald girl wearing a hat — was very snappy, rude, and outright nasty . I politely asked how long two DoorDash orders might take ⏱️ , and her response was so disrespectful that I literally had to say, I don’t need to be spoken to like that — we’re supposed to be giving each other respect .
No one should have to say that just for asking a basic question. This was hands down the worst experience I’ve ever had at a Jim’s SteakOut . Someone with that kind of attitude should not be working the front counter .
I didn’t eat here and will never return to this location . Completely unacceptable experience.
Lexi Yktv
I asked for extra crispy & saucy chicken fingers. This is not extra crispy or extra saucy.
They forgot my blue cheese, we had to go back up and ask for it. They gave me the wrong size blue cheese, I was supposed to get a bigger one. I’m a former Jim’s employee on Chippewa, I know this.
There’s an older woman working there, she was RUDE as hell. It wasn’t busy either. But even if it was busy, keep it respectful. Dave would’ve fired us if we were rude with a customer. This woman needs to change. I understand mistakes happen with orders as well, but this was too many mistakes. I did still eat it, but the point was that it’s not how I ordered it, & the older lady was disrespectful.
… moreThey forgot my blue cheese, we had to go back up and ask for it. They gave me the wrong size blue cheese, I was supposed to get a bigger one. I’m a former Jim’s employee on Chippewa, I know this.
There’s an older woman working there, she was RUDE as hell. It wasn’t busy either. But even if it was busy, keep it respectful. Dave would’ve fired us if we were rude with a customer. This woman needs to change. I understand mistakes happen with orders as well, but this was too many mistakes. I did still eat it, but the point was that it’s not how I ordered it, & the older lady was disrespectful.
Bret Riedel
The last two times I was at this location, my experience was not good.
The second last time I was at this location, the turkey sub I ordered was very skimpy. It was not what you would expect from a $13 sub. There was very little turkey on it. It was what you would expect from a corner store or a gas station for $7 – $8.
The last time I was at this location, I walked in the door at 1:36 a.m. One of the girls working asked me if I was picking up, to which I said no, and that I was placing an order. She told me they were closing up. I said “I thought you were open until 2:00 a.m.” to which she replied, “We’re closing up, and everything is put away. We can’t make you anything.”
I would understand if I walked in at 1:55 a.m., but it was 1:36 a.m. That’s 24 minutes before they’re supposed to close. I drive Uber late nights and into the early morning, and I often order from various Jim’s Steakout locations. This is the only one I’ve had a problem with. I would not recommend ordering from this location.
… moreThe second last time I was at this location, the turkey sub I ordered was very skimpy. It was not what you would expect from a $13 sub. There was very little turkey on it. It was what you would expect from a corner store or a gas station for $7 – $8.
The last time I was at this location, I walked in the door at 1:36 a.m. One of the girls working asked me if I was picking up, to which I said no, and that I was placing an order. She told me they were closing up. I said “I thought you were open until 2:00 a.m.” to which she replied, “We’re closing up, and everything is put away. We can’t make you anything.”
I would understand if I walked in at 1:55 a.m., but it was 1:36 a.m. That’s 24 minutes before they’re supposed to close. I drive Uber late nights and into the early morning, and I often order from various Jim’s Steakout locations. This is the only one I’ve had a problem with. I would not recommend ordering from this location.
Mario Aguilar
The bread they served me was burnt. I get bread burns sometimes but I don’t understand why they just don’t do it again and replace it. I love Jims but this place is not great at all. Please check your food before you go.
… moreJosh Baltazar
Stopped by Jim’s Steakout on the way home. M Wanted to try the famous Chicken Finger Sub. I got it with Blue Cheese and everything on it (Tomato, Lettuce, Cheese, Oil, Vinegar). It was good but I didn’t go crazy over it. Service was fast and efficient. Overall good place but the Sub just wasn’t my preference.
… morematt n
Disappointed this time- chicken tenders were hard and tough and small like the Purdue kind you get out the freezer at tops. Last time we came they were the large, flat, juicy, almost battered, you know the kind. Like high quality restaurant grade tenders you can only get out at a bar or something. Lame
… moreMD “EMRAN” HOSSAIN
Order the food and my family was with me, told them they need to use the restroom, employee replied, knock the door, then I did and told them it’s locked. He said keys doesn’t work. Now I wonder why this location has the lowest reviews. Corporate please take this action
… moreفوزي معلم
Not everyone who come late night on Friday is drunk. This is the second time where I ordered a stinger and got tiny chicken patty and a sloppy sandwich overall. Compared to what I am used to getting from Jim’s Steakout, this whole sandwich chicken would have been about half a sandwich. Not coming there anymore.
… moreCharles Usher
My wife’s food was falling apart in the bag and was wrong anyways. Expensive for nothing
… more