Dee S
This is the worst Rally’s to go to if you are in a hurry. I stopped here on two separate occasions for lunch while working. The first visit I sat in the line for a half hour before I got my food. There were only two cars a head of me. The worker was extremely nice though. Today I ordered my food online to save time knowing how long it took last time. Once I got there I parked and went to the window because there were three cars already in line and I know how long it took last time. I stood at the window for what seemed like forever just to tell them I already placed my order online. Then he gets my food and says he has to make my drink which was another 5 minutes. I get to my car and check my bag and the apple pie is missing. I go back to the window and no one comes to see what I need. They look right at me and just keep on doing what they are doing. After about 5 minutes I start knocking on the window a man looks at me and puts his finger up saying one minute. Then finally after what seemed like eternity they ask what I need. I tell them the pie wasn’t in the bag and they get it for me. I leave and start eating my food as I drive because at that point I was running late. Once I go to eat the pie I realize it has no cinnamon or sugar on it. It is just a plain tasteless apple pie. What a waste of time! I would recommend going somewhere else if you are trying to get fast food.
… moreKiller blue bunny
These people at this place have such horrible attitudes. I pulled up after making an online order. I sat at the speaker for about 3 minutes and then saw another car on the other side, pull up the speaker and then pull to the front. So I was like okay. Maybe somebody’s not working at this side so I went over to the other side. I sat at that side for 3 to 4 minutes before I finally said screw it and drove up to the window
The car in front of me was there for so long they parked. They didn’t even turn their car on. They turned it off
When I finally got up to the window nobody came to the window to greet me. Nobody asked me anything some guy was in there yelling and slamming things around some older black guy with gray short gray hair. He was yelling about something they didn’t have and slamming things around.
I waited at that window for another 3 to 4 minutes before he finally came up and I said I had an order through the app. He did not say hi. He didn’t say anything to me. Just looked at me with a dirty look
After I said I got to order through the app he goes hollers my name through the restaurant. They finally got my food and she said that they were waiting on a small fry so he put that in a bag. I had to tell him. I also had a drink that he didn’t bother to get
And then when he finally brought it all over he gave me this dirty look and I just grabbed my stuff and drove off horrible place
Horrible people. Horrible attitudes. Just I wish it would close down. I barely go here. This is the first time I’ve been to this restaurant in probably a year
And it all comes rushing back to the reason I know why
… morekillroy boike
The food tastes like they let it sit for too long.Doesn’t taste as good as one in clio call small for the same thing.They kept my receipt.Also, they may have frauded us.Because we paid for 3 patties and only got two
… moreJeff Schmidt
Honestly they should fire everyone of these rude employees! I tried to order 2 rally burgers and she’s gonna tell me they don’t sell rally burgers. Then I ordered a value meal and she’s gonna tell told me the have no drinks. Laughing at me the whole time. I asked is that how she treats customer? She said if I didn’t like it I can leave. This place is pathetic with disrespectful childish employees and I can tell the place is being ran into another abandoned building one day. I’ll never come back
… moreAngel C. Food, hotels & fun
The service was good at this loacation. I don’t know if my quirk is with the location or Rallys as a whole. Advertising says a lot. I pulled up with someone else who wanted to order. I had no intention of ordering anything for myself. I noticed on the menu they were selling fried s……… yummy. I was excited and my mouth watered. The person I was with enjoyed what they received. I took my shrooms out pf the bag and I felt deceived or thought maybe I was given the wrong item. Upon asking, the staff reported I indeed had a correct order of fried mushrooms. I felt like a kid who had just dropped their ice cream cone on the ground. The Advertising was so deceptive. Again, the service was good, staff were honest, polite and helpful as I inquired about what I was holding. I should have stayed with my 1st intentions.
Ive included a pic of what I saw that made my mouth water. I’ve included pics of what I received trying to show the amount and look of what I received.
… moreSharStar
1 star isn’t even deserving..This Rally’s sucks ! Disgusting attitudes and behavior to customers! How do you run out of Fountain pop!?? Then not have a reason why when asked? I DoorDash there quite often and they’re always rude and disgraceful! I will never take an order there again. Have me waiting outside for 15 minutes in 5 degrees freezing weather, when I know that food was ready, probably because I Knocked on the window 3 TIMES, before they answered me…all the while ignoring me. They love being disrespectful and do their nonsense on purpose! Seriously, whoever owns this establishment needs to fire these employees and START OVER!
… moreMike lindsey
I havent been in a while bcuz i hadnt been impressed a cpl yrs back,but mcds was closed,and i had a fresh meal and a friendly staff.i will be returning sooner this time!!
… moreMelissa Shuman
Waited 12 minutes 2 double spicy chicken sandwiches, extra mayo & pickle. 3.29 for a water.
Update tried again. No fountain drinks. Only sauces for chicken honey mustard or Buffalo.
Menu sign broken, not current.
… moreNicole Avery
Went to order food in drive thru today. Lady taking order was very inpatient and rude. My man asked her to hang on a minute as we were looking at menu. She continued to ask us if that was it after placing a shake. She sounded as if she was in an extreme hurry to take our order when Noone was behind us. I dont know if she didn’t like us for the fact we are white. I dont understand. It was not busy. Only homeless people who were not ordering hanging out on outdoor tables. She was so rude we left the drive thru and took our business elsewhere. My advise is to have this lady work on her customer service skills.
… moreNala Young
Man..did I have the worse experience EVER!!! We had 2 separate orders the 1st one was just a $4 meal with a coke. But we asked if we could get a bigger fly instead of a pie. Then the 2nd order was supposed to be a Glo burger meal with a coke, a glo burger sandwich and a loaded fry. So check this out not only were their so many homeless people getting free food and asking for money. They had us waiting for 45 minutes. Got our orders wrong 3 times. Then got our order again the 4th time and guess what..it still was wrong. Then they had the nerve to be rude to us in the process..Im like really..so I am over here like yeah. I aint even hungry no more and I will never be coming back. I hope these guys get shut down because Im sorry but that was just horrible
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