Beautiful One
Okay y’all, I have honestly tried. This was the only Popeyes in my area that I go to, because the other 2 closest ones are somehow worse. The service you receive is what you would expect and tolerate if the food is somewhat edible. I never eat in, so I don’t know anything about that. They have a 95 A, store grade, I thought it must be okay. After today, I will be reporting them to the health department. I got a shrimp tackle box, the usual, plus the included drink. I had Dr. Pepper, drank it down to the bottom, just ice left. It’s so hot out here, I took the lid off to eat the ice, yuck. I saw what appeared to be a piece of a bug stuck on the inside of the cup, as well as a leg, wing stick, black bits of something. Now think about how long that winged bug was stuck in that cup to remain there even when wet. The rest of the bug was in the bottom. It looks like a fairly big sized roach. So you are telling me the worker did not see how filthy that cup was on the inside before she put my drink in it? Oh, there is bug residue on the outside of the lid too. That girl saw how dirty that cup and lid was and still used it. I am also letting corporate know, because this is ridiculous. I am never eating here again.
… moreEthel Edwards
General Manager NOTORIUS for RUDE Behavior
Other employees told me there are over 20 complaints about him in ONLY 2 WEEKS!
Rude manager, dark skin general manager called my car raggedy and told me NOT to come back. He also said that I should get some money to fix my car. He also said that I need to get my front teeth fixed. I never said anything rude to him about his appearance. I just wanted to pay for the food I ordered. He told me he would call the police if I didn’t leave the drive thru. He refused to take my order, and accused me of not giving my order when he was the one who couldn’t remember what I had ordered. He also refused to give me his name. If this man HATES working here, he shouldn’t take it out on the customers. This happened on Sunday February 22, 2026 at the Alpharetta highway location around 1:00 PM at the drive through window.
I went to another Popeyes to order food. They were MUCH nicer than the general manager at this location.
… moreEbony Wilson
My husband & I did an online order last night. Upon arrival NO OTHER CAR WAS THERE in the drive thru line!!!! We came from the Hwy 9/Mansell side causing us to just pull up to the side of the “pick up” window. We got to the window & sat there for like 1 minute. TWO employees saw us, no acknowledgment AT ALL at 1st. The drive thru employee finally came to the window with an attitude; tone & body language explained it all. She greeted us with a tone like in other words “what are we doing there”. My husband stated that we were there for our mobile order. Employee stated that we needed to drive around to the “speaker”. We drove around to the speaker & stated we were there for our mobile order. Employee instructed us to pull around. I say all this to say, customer service needs to be improved at this location.
… moremarvin penick
The inside of this restaurant has been closed for the last 2 weeks. So you have to go through their drive through the takes forever also last time. I was there. They gave me a senior discount, and this time they told me no senior discount. So I’m taking my business elsewhere. Don’t waste your time on this Popeyes.
… moreGary Butler
Ordered a 3 piece DARK and there was a leg, thigh, and a WING! When I asked the manager to fix this he had a major attitude and said that as a franchise he doesn’t have to honor what is ordered on the app. Never going here again.
… moreAngel Green
Today I would like to give 5 stars to Brion and Gabby for their exceptional customer service. They were extremely friendly, polite, respectful and hard working. The food was fast, hot, fresh and delicious. I would definitely recommend this location.
… moreRob Huey
Decent food – okay amount of time to get through the drive through.
This place looks like a dumpster fire – complete with handwritten signs and entire sections of the menu board missing. The reviews are pretty brutal as well, but I was going in for chicken and biscuits so I figured the risk was low.
I thought everything was good. The chicken was prepared correctly and the biscuits were spot on and the tea was good.
… moreLady RatedIt
I don’t eat Popeyes really but I stopped by for a cup of ice. The cashier (who happened to be a guy with dry skin) refused to sell me a cup of ice because I wanted more than the small cup they offer for free. When I offer to buy a regular cup he said he was confused, refused service, and closed the door. It’s very weird when employees treat jobs like their home. I didn’t know him and I’m glad I don’t eat Popeyes regularly. $5 chicken = $5 service.
… moreKen Schwartz
Ordered the 9 piece ALL WHITE MEAT online and picked it up around 1:35 pm. I asked the guy at the window if it was all white meat and he assured me that it was whatever was on the ticket. Guess again. Two wings, two breasts, two legs, two thighs and one other piece I cannot identify. Does that look like ALL WHITE MEAT to you? KFC is the same distacne from my house.
… moreLeila Wilson
This was the best Popeyes i’ve had in a long time. The customer service was excellent. The staff greeted you with a smile and eye contact. The chicken was fresh and crispy. The french fries were cooked to perfection!!. If I could give it 10 stars, I would! I definitely would visit again and again!!!
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