3.5 – 1,158 reviews • Hamburger restaurant
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Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes.
For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business.
Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Reviews
Joe Lepe
Wow. Unbelieveable. Baked beans and coleslaw were old and tasted AWFUL! to top it off, look st how much was given for a side. That’s 2 dorks full of coleslaw. This is the 2nd time in a row that we have had issues when ordering lunch from here. Rude people that work there and their poor attitude reflects in the quality they serve. I wish I could give negative stars. Might as well shut the joint down.
… moreMichael Kulakowski
They made me a 7 by 7 even tho it wasn’t on the menu and it was kickass! Facility super clean. Staff was inviting and nice.
… moreSeray K
Cold burger buns and warm, almost cold fries. Smelly bathroom. Won’t be back to this location again for sure.
… moreMatt
Ordered 2 large cheese fries. Got 2 half containers of fries and no cheese. Refused to answer phone when I called. Now they’re closed.
… moreSam Hulick
I guess Steak N Shake corporate can’t be bothered to take down this listing. Super weird.
… moreJohn Doe
STEAK AND SHAKE NOT HERE! WAS TORN DOWN AND THERE IS A BRAND NEW CHICK FELET HERE NOW! thanks and your welcome.
… moreTristin Truth
It was like “high end” restaurant quality at fast food prices! If you are not going to Steak n’ Shake in 2024 you are just silly!
Amazing steak burgers and shoestring fries and the chili tastes like homemade! Then we come to the Authentic hand dipped shakes which are creamy unlike the chemical tasting ones at other fast food joints!
AMAZING!
… moreHeather Buchanan
Placed an order for pickup. Arrived at the store and couldn’t really tell if it was open. It’s not lit up at all and looks really dark from the road. Went thru the drive thru to pick up my order and was made to go in. Get inside and the employees are complaining about people placing pickup and delivery orders. They were rude when asking name for pick up order and when the lady brought the food and drinks over she just sat it down and walked away. No have a nice day or anything. Even after thanking her and telling her and the gentleman that was cooking to have a good evening, I got nothing in return which is rude to me. I could tell I was an inconvenience being in their establishment so I picked up my order and walked out. Get to my destination and realize 2 of the 4 drinks were wrong. Open the bag to pass food out to my kids to find that one of the 4 fries was missing and 1 of the burgers was made wrong. I have always had a great experience at every steak n shake I have visited, but this one missed the mark in so many ways. I wish I had read the reviews before spending nearly $40 on dinner for my kids. They are located in a great place and could do really well in the area if they had someone running the restaurant that took pride in their job and wanted to see the business succeed.
… moreJake Miranda
Sign that says open was turned off and no cars were outside (its 2pm). Saw a shadow inside and decided to go in. They don’t do sit down orders anymore so we ordered at the front entrance where you normally pay. Wasn’t like a menu on the wall or anything just 2 laminated menus taped to the counter. Staff was super friendly. Half of the dining room was shut down because one of the ceiling tiles had fallen down. Otherwise food was okay. Just definitely run down time for a redo and more employees.
… moreBenjamin J. Robison
Be advised, THERE DOES NOT EXIST A STEAK N’ SHAKE HERE ANYMORE! It is now the site of a Chick-Fil-A
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