McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
abdulazeez brooks
I got off work at around 10:30 and came to this location to order food on my way home around 10:45-11:00 p on 12/29/25 and I know it’s a later time of the day and people are a bit cranky for being up later I get that but the experience I had at this McDonald’s was absolutely terrible. I was placing a drive thru order when I asked if I can order a smoothie. The lady over the speaker rudely interrupted me saying she was not going to make a smoothie. I replied back in a nice tone saying okay no problem how about the shlushies when the lady over the speaker said “do you want the strawberry smoothie because I can make that but I won’t make a McFlurry”. I then told her what I would like in my order and she told me to come and pay at the window. I paid for my order and waited about 15-20 minutes for my food to come out. I didn’t mind the longer wait because I knew it was later in the day and they were probably understaffed. When I received my food I was told sorry for the wait and they sent me off with a smile saying have a great night. I finally got home and found a ball of food in my bag. This ball of food is part of my order. Unacceptable this place is the worst McDonald’s in the area. Not long ago I placed a mobile curbside pickup order when the same lady who I presume is the Manager on duty at the time came out with my curbside order saying this location doesn’t do curbside order past 10 o clock. If that was the case then why would the app allow me to place an order in the first place. I would recommend this lady to be either fired or relocated to another location for better training her actions and attitude is completely out of line everytime I come to this McDonald’s. Lastly I will not be ordering from this location every again.
… moreMukhammadamin Sharipov
Food was decent, worker definitely ate my Mc chicken. Items missing from past 3 visits. No second patty, no fries, no mc chicken
Update: they completely smushed my burgers while wrapping them. The lady in front of the drive through was very rude, seems they passed the anger on to the rest of the line as well. Was the last chance for this place
… moreOliver Fulayter
I literally don’t know what I have done to offend the McDonalds workers except pay them money for food; but my partner ordered food here after work, as they had a late night closing up shop across the street. We used the mobile order station so as to give the workers advanced time and notice to prepare our order of 4 burgers, a basket of fries, two chicken sandwiches, two small fries and ten nuggets.
Whomever was working on Sat into Sun on September 28th at 1240 AM decided it’d be super cool to drown them in sauce and then smash (?) all of the sandwiches before giving us our order.
I know no one likes working the night shift; but equally no one deserves to have their sandwich absolutely fisted because they *checks notes* ordered food from an establishment with workers paid for the task.
We tried calling but alas, no phone pickup. I wonder why. I would desperately like to be in touch with a manger or supervisor to get a refund and possibly have the employees reprimanded because this is straight up and unacceptable way to represent your establishment.
Pictures included. Also can’t say for sure, but why does my whole meal look/feel so WET?! The texture of everything is as it’s been ran under a faucet before being sauced to death and then fisted into my box.
… mores
Drive through/order taker extremely rude. “Whaddya want, what else, what else,” in a horribly rude tone. Got home and drinks were all slightly over half full. Done with this place, and it wasnt the first bad experience there
… moreOlivia McGraw
The girl working the drive thru on January 13th at 1:17 AM after the Steelers game, yelled at us before we could even talk to her and told us we needed to leave. We told her we put in a mobile order and she said “you’re going to have to cancel it or leave, I have too much delivery orders.” We said, “Okay, we have a mobile order” and she yelled again and said “I don’t know what you want me to do. You’re going to have to cancel the order or wait.” So we did what she said and canceled the order. Lost business tonight and I will never go to this McDonald’s again and I’ve contacted corporate! If you’re busy that’s one thing but be nice about it.
… morePaige M
Was here on Monday night about 11pm on Feb 9, just a few min ago – the woman working was so pleasant and kind. Just wanted to be sure she’s acknowledged – people who care about their work and customers are hard to come by. She deserves a thank you!
… moreAmanda Theis
I have been to this location multiple times and I got talked into getting a 4 piece McNuggets there were so many cars I didn’t have time to check the bag. And once again I didn’t get them. When I got home to share them with my husband as a surprise. They weren’t there. On a different occasion we didn’t get a double quarter pounder with cheese in our bag. I have worked drive thru at multiple fast foods places and this just upsets the hell out of me. I might have to drive a longer distance to the one in bridgville or Robinson to get a correct order.
… moreDaniel DiBattiste
They didn’t have my pies. So why five stars….. I gave it five stars because the manager on 10/13/25 was extremely polite and apologized for not having them. Then without having to ask she already hooked us up with apple pies and cookies instead and added some extra fries. Just good common sense solution to a minor problem. I’ve literally seen it go sideways at other establishments because people are nuts. Great job! Pay that woman more please.
… moreStephen H
Severe service failure and staff misconduct. Employees were openly flipping customers off, using profane language, and behaving aggressively in the drive-thru. I placed a paid mobile order around midnight and waited approximately 25 minutes. Told items were unavailable yet, mobile order said different. My order was never provided, and I left the location without receiving any food despite full payment.
Multiple recent public reviews report food safety concerns and inappropriate food handling. Combined with what I personally observed, this raises serious concerns regarding customer safety, staff supervision, and compliance with basic operational and health standards. Franchise ownership, corporate, and appropriate oversight entities will be contacted for review.
… moreTaylor Theis
I have once again received the worst experience of my life. They should just put another Starbucks there or anything as long as the employees there do not have a job. Every single time doesn’t matter what time it is. They are just rude, inconsiderate, and no empathy to the customers that pay their pay checks. Around 730pm on Monday night the woman at the window couldn’t care less of what I needed like ketchup salt and pepper for our meal. Even the person on the headset. You have a job that pays your bills. At least you have a job. I have been looking for one. But even I wouldn’t work there if you paid me too. They all need a restructuring of what customer service is. Doest matter what time or day. I hope this particular establishment closes soon and a Burger King could take its place
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