Terri Fisher
A great experience. The ordering process was easy and flawless. Very little wait time on food. The lady at the drive through was the sweetest soul. A smile that was contagious. Beautiful inside and out. I eat out a lot, but she was top notch. I left there with a smile. I must say, this service is no longer seen. Kudos and a huge thank you
… moreBrian Johnson
Would totally recommend Zaxbys to everyone. Fresh hot food in a very clean and friendly environment. Top notch. They even said my name wishing me a good evening as I left.
… moreSeth Tatum
I Placed an order for pick up Friday night was given a time to be there to pick it up, I showed up got to the drive-through line and had to wait for 45 minutes when I finally got to the window they handed me my order all of it was cold and then I asked for my milkshakes and they said oh we’re not doing milkshakes right now when I asked for a refund, she said I’ll do it later. You don’t have to wait at the window. You can just leave. It’ll go back on your card So irritated I left so the $11 that I paid for two milkshakes has still not been put back on my card. by the time I got home, the chicken fingers were cold, The fries were soggy and the toast was chewy. This is my third bad experience at this place in the last couple months I won’t be coming here anymore.
Update I got a refund for the milk shakes after I posted this review
… moreAlexis
I just went through the drive thru tonight and this business was not busy at all, I ordered two of the chicken bacon ranch loaded fries and they had me pull up and wait 5+ minutes just to come out with this!! The fries are disgusting, there is absolutely no bacon or cheese and maybe 2 chicken tenders. As much as this business charges for their food they really need to do better!!
… moreBrittany U
Why did I just pay nearly 12 dollars for this!? Where is the lettuce?! Skimpy salad.
… moreDayton Hanson
Store was extremely busy where arrived. Walked in and a lot of customers were waiting. Everyone was getting mad at waiting and being rude to the employees. I personally think the employees handled it professionally. They were respectful and kept on doing their job. Food was great. Service was great. Highly recommend.
… moreYen Duong
My husband always buys chicken fingers here every week, sometimes twice a week. Our family really loves them. He always orders 6 chicken fingers, 1 piece of bread with extra fries, no drink, no coleslaw. But today, with the same order, when we got home and my son opened the box, there were only 3 chicken fingers, 2 pieces of bread, and just a small amount of fries. My husband still paid over $12 as usual.
… moreChicago Kid
Ally chadwick was very nice, and works the register very well. She definitely deserves a raise. And the wings she recommended were amazing. Lemon pepper sauce on wings, perfection.
… morejhaslyn davis
I will say this I partly my fault for not checking before taking off… but if I ask for boneless bbq wings I expect the wings to be coated in bbq sauce. Not have regular wings with bbq sauce just thrown over a few.
… moreHaley Beard
There needs to be an option for zero stars for establishments like this. When I walked up to the counter, all of the workers were huddled together laughing, gossiping, and horsing around while I waited 10 minutes for one of them to take my order. I got a Zax Snack Box (3 chicken fingers and fries) which took over 20 minutes to get. Several customers had been waiting twice as long as me and demanded to speak with a manager for a refund, and he hid in the back so he didn’t have to confront us. I completely understand being understaffed, but there was food steadily coming out for drive through and mobile orders. This place needs new management ASAP.
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