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Swing by your local Popeyes at 1436 Beltline Rd and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 1436 Belt Line Rd, Garland, TX 75044
Phone: (972) 530-4611
Website: https://www.popeyes.com/store-locator/store/restaurant_81679
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Order and Reservations
Order: Order online
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Reviews
Leah Husainy
Service Horrible by Victoria
On January 21, after a 4-hour drive into town, I visited your Garland, TX location and placed a drive-thru order totaling approximately $36.
My order included:
• 8-piece chicken (half & half)
• Mashed potatoes
• One large macaroni & cheese ( I paid additional for this large side)
When I arrived home, I discovered my order was missing both side items. I only received the chicken, biscuits, and sauces.
I attempted to call the store multiple times with no answer, and due to exhaustion, I sent my daughter back to the location to resolve the issue.
When I spoke with the employee (Victoria), she stated she “personally served” my order and refused to acknowledge the mistake, even after requesting and receiving photo evidence showing the missing items. Her tone was dismissive and unprofessional, and no resolution was offered.
I am not requesting free food — only what I already paid for or an appropriate refund for the missing items.
I expect better attention to order accuracy and customer service. Please advise how this matter will be resolved.
-Leah
… moreOn January 21, after a 4-hour drive into town, I visited your Garland, TX location and placed a drive-thru order totaling approximately $36.
My order included:
• 8-piece chicken (half & half)
• Mashed potatoes
• One large macaroni & cheese ( I paid additional for this large side)
When I arrived home, I discovered my order was missing both side items. I only received the chicken, biscuits, and sauces.
I attempted to call the store multiple times with no answer, and due to exhaustion, I sent my daughter back to the location to resolve the issue.
When I spoke with the employee (Victoria), she stated she “personally served” my order and refused to acknowledge the mistake, even after requesting and receiving photo evidence showing the missing items. Her tone was dismissive and unprofessional, and no resolution was offered.
I am not requesting free food — only what I already paid for or an appropriate refund for the missing items.
I expect better attention to order accuracy and customer service. Please advise how this matter will be resolved.
-Leah
slatville
Jennifer at Popeyes is AMAZING! From the moment I walked in, she was friendly, welcoming, and on top of everything. She took my order with a smile, made sure everything was right, and really made the whole experience better. You can tell she genuinely cares about customers and takes pride in her work. Employees like Jennifer are the reason people keep coming back. Give her a raise!
… moreAce
I don’t come here often. But today rhe customer service was awesome. Viridiana was pleasant and friendly in helping me get my order right.
… moreCHRIS OSUNBOR
This Popeyes is so amazing. I have been coming here for years. And have never been disappointed, always five star service every time.Jennifer and Giselle assisted me on my visit time as I was placing a large order for a Cowboy’s football game watch party. Jennifer was so nice and polite and she is very knowledgeable. This is my favorite Popeyes in town, hands-down. I rate this restaurant a five stars.
… moreShenika Leshea
Sooo I tried to use the T-Mobile Tuesday deal and I did it incorrectly. I got to the window and the lady had my food hanging out the window. I said o ok. I wanted add to my order because I messed up. The lady just stood there looking at me look at her. So I go inside and ask for my money back. The manager asked why, I said because I was trying to add to my order and the lady at the window just looked at me. I will get my order somewhere else. She said o because she doesn’t speak or understand English. Why would that be a good business move for a business? Why would you put someone in drive thru that doesn’t speak or understand English? She can not fully do her job if the customer has a question. That’s embarrassing for her. We both just looking at each other. She kept the food and said I had to get my money back on line because I ordered on line. I did not get my money back. They gave me points… Why if I didn’t pay in points? Now you’re forcing me to go back to a problem that was incorrectly handled.
… moreStephanie Joanette
⭐️⭐️⭐️⭐️⭐️
I was a little iffy about coming to this location, but the service was amazing. They were helpful and went out of their way for me when they didn’t have to. I wanted the blackened tenders and they told me they didn’t have anymore? (It was late) then he said he will go ahead and make it work. I’m not sure if they were closing up or whatever but I appreciated them soooo much for this.
The young man at the drive-thru was super helpful, and they made the most perfect biscuit I’ve ever seen from Popeyes. The food was fresh and delicious.
Definitely a great experience!
… moreI was a little iffy about coming to this location, but the service was amazing. They were helpful and went out of their way for me when they didn’t have to. I wanted the blackened tenders and they told me they didn’t have anymore? (It was late) then he said he will go ahead and make it work. I’m not sure if they were closing up or whatever but I appreciated them soooo much for this.
The young man at the drive-thru was super helpful, and they made the most perfect biscuit I’ve ever seen from Popeyes. The food was fresh and delicious.
Definitely a great experience!
Krista Bland
This is not my favorite fast food, but it is my son’s. He loves their spicy chicken sandwich combo with fries. I get the blackened tenders with potatoes. Sometimes you let the kiddo win when it comes to eating fast food. I can’t complain…my meat is good, but I’m not a fan of fast food.
… moreRay Butler
We had to wait for over 5 minutes in the drive through but we were THE ONLY PEOPLE THERE. The lobby is closed, too, so we were the only customers and still had to wait. They wouldnt even take the order. Then, they put everything in the bag upside down, so the food spilled everywhere. Go to a different restaurant because the workers here obviously couldn’t care less.
… moreGus Hernandez
I had a small issue, I only want to talk about how the manager Alaya kindly fixed the issue I had 2 days before. She listened to me, explained what happened and fixed it. I will continue to buy food here. She is a great manager. Also all the food is amazing.
… moreShayla R
Date/Time: December 21, 2025 at approximately 4:00 PM
I waited over five minutes at the intercom for an order pickup before anyone responded. When an employee finally answered, they said “hold on” in an unprofessional tone, then left me waiting another five minutes. I was on my lunch break and asked if I could pull forward since there was no line. When I reached the window, two employees were standing there, but I was told my order wasn’t ready and to pull up anyway.
The employees then began speaking Spanish while addressing me, even though I was speaking English. One employee rolled her eyes while handing me my food. The entire interaction was unprofessional and unacceptable for a simple order pickup.
… moreI waited over five minutes at the intercom for an order pickup before anyone responded. When an employee finally answered, they said “hold on” in an unprofessional tone, then left me waiting another five minutes. I was on my lunch break and asked if I could pull forward since there was no line. When I reached the window, two employees were standing there, but I was told my order wasn’t ready and to pull up anyway.
The employees then began speaking Spanish while addressing me, even though I was speaking English. One employee rolled her eyes while handing me my food. The entire interaction was unprofessional and unacceptable for a simple order pickup.