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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Moreno Valley,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 9:30 AM–11 PM |
| Saturday | 9:30 AM–11 PM |
| Sunday | 9:30 AM–11 PM |
| Monday | 9:30 AM–11 PM |
| Tuesday | 9:30 AM–11 PM |
| Wednesday | 9:30 AM–11 PM |
| Thursday | 9:30 AM–11 PM |
Address and Contact Information
Address: 15135 Perris Blvd, Moreno Valley, CA 92551
Phone: (951) 242-6334
Menu Photos
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Order delivery or pickup from El Pollo Loco in Moreno Valley! View El Pollo Loco’s March 2026 deals and menus. Support your local restaurants with Grubhub!
Last Updates
Reviews
Kelly Mendoza
Unfortunately, the portion size did not match the price. The meal was very small, and I had to cut the chicken into additional pieces to make it sufficient, which was disappointing.
… moreSandi Lee
They are pretty quick with your order. Half the time they forget my bag of chips that I ordered and paid extra for. Today she didn’t hand me my credit card back and I had to ask for it.
… moreSabrina Rubio
Bad customer service. I paid for 2 double chicken tostadas and got this. I literally paid the extra fee for extra chicken. What upset me the most I showed the guy in the front giving out the orders my order. He didn’t say anything or even offer to help me when I asked him about the portion of the chicken. No napkins .. small portion of beans and rice on the tostadas bowl … everything is so expensive now in days and I feel like this was very unfair.
… moreDaniel Castillo
Hi here Sigma Reviewer
Ok first of all. THERE IS A FREAKIN FRY ON THE TABLE!! AND SECOND OF ALL. there is skinny toe on my TACO?!? AND THIRD OF ALL!… people ARE NOT MOTIVATED, u can tell they’re kinda emo. But yeh my meat on my taco is dry like my toenails. And it’s cold that my toes shrinking.
… moreOk first of all. THERE IS A FREAKIN FRY ON THE TABLE!! AND SECOND OF ALL. there is skinny toe on my TACO?!? AND THIRD OF ALL!… people ARE NOT MOTIVATED, u can tell they’re kinda emo. But yeh my meat on my taco is dry like my toenails. And it’s cold that my toes shrinking.
Holly Chisholm
The food was delicious and the help was very helpful.
… moreJose Perez
Burrito is NOT worth the price. I get more chicken in $1 street tacos. I could also hold the burrito in one hand with my thumb and finger touching each other due to the Burrito being all tortilla. Grilled stuffed chicken avocado quesadilla..all avocado and cabbage and cheese inside was NOT melted at all. Imagine a quesadilla..with cheese not melted inside. I thought I ordered a chicken quesadilla, not a cabbage quesadilla with sprinkled chicken toppings. Food taste overall is not bad (thank god) but the chefs..
Moreno Valley has proven to just be bad at anything related to food…in my opinion
… moreMoreno Valley has proven to just be bad at anything related to food…in my opinion
Nancy Andrade
First time here but was surprisingly impressed. Guy who took my order in the drive through answered my questions and recommended some flavors and alternative sides. I’m pretty indecisive so I always ask for recommendations! Food was tasty too!
… moreDaOtherBlue
Update: after receiving a response from Pollo Loco owner on my Google review I have called corporate customer service number and was expecting a call back from some type of owner. Have yet to get in touch through email or phone call from the store owner. Very disappointed.
Decided to eat out with my family at This location for chicken. My main complaint is the time, I believe we waited in the car for about a total of 45 minutes from being in the drive-thru and then asked to park in front. Ordered a 12 piece family meal with three sides. Waited in the drive-through for quite a bit. Had a manager come through the window and asked to park in front so that he can take the order of the car that was last in line. To be honest, I hesitated, but I went ahead and told him yes. He then let me know that it will just be five minutes. By the way, this is the second time that I was told it will be five minutes, one from the server that I paid for the food and one from the manager, assuming he was leader. I’ve parked and waited for additional 15 minutes and decided to go in the store to get an update. I saw the manager, assuming taking his lunch break. He did see me and started to raise his voice, a little across the store to communicate with his employees about my food. I did clarified with the lady that I was waiting out in front for my food. Forgot to mention while waiting out in front I did see the cars that were behind me leave with their food. As I’m waiting there for maybe about two minutes additionally. I then got my food. I was offer a complimentary drink, but I refuse because I had additional family waiting in the car. I definitely appreciate the drink, but it’s not enough. I did call corporate today, Sunday. July 27 and hope to speak to the owner or regional leader about this issue. Besides all this food was fantastic!
… moreDecided to eat out with my family at This location for chicken. My main complaint is the time, I believe we waited in the car for about a total of 45 minutes from being in the drive-thru and then asked to park in front. Ordered a 12 piece family meal with three sides. Waited in the drive-through for quite a bit. Had a manager come through the window and asked to park in front so that he can take the order of the car that was last in line. To be honest, I hesitated, but I went ahead and told him yes. He then let me know that it will just be five minutes. By the way, this is the second time that I was told it will be five minutes, one from the server that I paid for the food and one from the manager, assuming he was leader. I’ve parked and waited for additional 15 minutes and decided to go in the store to get an update. I saw the manager, assuming taking his lunch break. He did see me and started to raise his voice, a little across the store to communicate with his employees about my food. I did clarified with the lady that I was waiting out in front for my food. Forgot to mention while waiting out in front I did see the cars that were behind me leave with their food. As I’m waiting there for maybe about two minutes additionally. I then got my food. I was offer a complimentary drink, but I refuse because I had additional family waiting in the car. I definitely appreciate the drink, but it’s not enough. I did call corporate today, Sunday. July 27 and hope to speak to the owner or regional leader about this issue. Besides all this food was fantastic!
Arturo A
Food was tasty. Food was at good temperature. Restaurant was clean. Parking lot was clean. Employees weren’t very communicative– no smiles nor “Hi”, “Good afternoon”, however. Restaurant temperature was quite chilly. I was also disappointed that the employees wouldn’t take orders. They required the customer to use the touch screen kiosks to make their orders. There was a contemporary looking cash register, employees walking across the register and seeing the customers “battling” with the kiosks, yet the employees didn’t bother to offer to help the customers neither at the kiosks nor at the cash register. Is this going to be a norm? It sure hasn’t happened with the Golden Arch competitors.
… moreN A
This location is completely trash! I wish I read the reviews beforehand. It is true that the staff is rude and orders are commonly incorrect. Unfortunately, it seems the lack of professionalism stems from corporate. The customer service rep. cut me off mid speech, apologized, and said someone would reach out. When I inquired about how they would contact me, she said “I already take your report okay. I can’t compensate you or give you free food”. I replied with “excuse me, ma’am. I only asked how they would contact me. Not once have I mentioned money or free food. As I mentioned, this is the 4th or 5th time that my order has been incorrect so I thought to call in this time”. She said to me “And as mentioned with you ma’am, I say ‘thank you’ telling me what happened and someone else will call you. Okay?”. There are no typos. What I wrote is how she spoke, very improperly. I politely asked for her name and disconnected the call myself. Carol is NOT a good representative. I have to put at least one star to be able to post this but the service and overall experience was a fat ZERO! (Apparently, the burrito in the photo DOES have the sour cream that I paid extra for. LOL they must have used the invisible and tasteless kind)
… more