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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbus, OH. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3250 Olentangy River Road for the ultimate SONIC experience!
Fast-food burger & fries joint with an old-school feel, including retro drive-in service.
Address and Contact Information
Address: 3250 Olentangy River Rd, Columbus, OH 43202
Phone: (614) 261-7581
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Sonic Locations in Columbus, Ohio
6206 East Broad Street. Columbus, OH. Open until 12:00 AM. Drive-thru, Delivery, Online Ordering. Order Here. 1031 Gemini Place. Columbus, OH.
COLUMBUS, OH (OLENTANGY) – Sonic
Here at SONIC Drive-in located at 3250 Olentangy River Road, our priority isn’t just great service, it’s great experiences. Whether you’re coming for a …
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Reviews
HatredinCrimson
I had one of the rudest interactions with an employee that I’ve ever experienced tonight. What I ordered online was not in stock but I didn’t know until I got to the window. I was told I could not get a refund but no explanation was given why. That’s fine, no big deal but the male employee I interacted with to replace the order was extremely impatient, condescending and irritable. I understand that it was busy. I understand that customer service can be frustrating. However, he talked to me with such contempt and sarcasm it was inexcusable. The whole situation ended up taking nearly an hour. I was ultimately charged $16.00 for about $10.00 worth of food and the quality of the sandwich was subpar, at best. Because of the employee, the quality and the time, I will never return and I would urge others to consider other options. There are higher quality restaurants in the area. This was not the first time I had a bad experience here but it will be the last.
… moreJason Jama
Terrible location. Constantly closes early, terrible customer service. When I pulled me to the drive thru at 11:03pm after already placing a mobile order (store closes at 12am) there was silence. I waited for about 5 minutes, then drove up to the window. Finally, someone came and asked for my order name. They go and come back, turns out the gave my order to another car. “Yea we gave that to another car”. No apology. No refund offer. No resolution. And guess what? They had already shut down all their equipment, so having it remade was not an option. Almost 1 hour before close. Eventually, I asked if I would be able to just get a refund. The girl said yea you can get one in the app. This is a lie. Getting a refund requires you to call corporate. And even then, all corporate does is notify the store and then the STORE needs to contact you again with a resolution. And to make matters worse, this store doesn’t pick up their phone. Terrible experience, stay away.
… moreSteve B
I’ve never been to Sonic so this was our first time going. The website was easy to navigate and easy to order. But that was the best part of the whole experience. I follow the directions that told me to park at the mobile slot and enter the number which I did after waiting 10 minutes we went around to the drive-thru because no one ever came out to give us our food. Once we got our food can I open the bag they gave us two fries and no tater tots was what I asked for. It’s like they gave us all the end pieces of the French fries I will attach a picture so you can see and it had a weird taste I was getting a hint of funnel taste. The fries were cold and once we open the sandwiches they only got one of them right I asked for few pickles and onion and they put tomato no onion the hamburger was not good a remind me of a soy burger. Needless to say they had a shot to get a new customer today and they blew that right out of the water I will never ever go back to Sonic. I will also be contacting your corporate to get my money back
… moreChristopher Jackson
Horrible customer service, cold food. You would think will all the negative reviews on this place they would get rid of the bad apples at this place. unfortunately I didn’t see the reviews till after my visit. Firstly when they took my order the lady had a “I hate my job tone” I asked for tator tots with my burger and she replied “We dont have tator tots” no im sorry we are out but made it seem like they never had tots. I think they did but we’re just to lazy to put them down. When I was brought my food, same I hate my job vibes. I then asked for a code for the restroom and she said she will open the door from the inside so I then stood outside the door for 3-5 minutes and never unlocked it. so 2 min later I get to the hotel and the burger looks thrown together all messy and my burger and frys were super cold. 0/10 experience!!!
… moreLawrence Payten III
I won’t be going to this location anymore. There’s constant issues with the drive thru. You can barely hear them and they don’t seem to be able to hear you. My order was wrong and the woman told me I didn’t ask for what I asked for. I also noticed anytime that you go to this location after 5PM the hamburger meat is always dry, hard, and feels old. I won’t be returning nor would I recommend anyone eat here unless it’s early in the day.
… moreSouthern Charm
Tonight went to sonic to get large strawberry slush and a medium Ocean water. Everytime those two girls work my order is always disappointing. How can both drinks taste like water and strawberry slush had no strawberries and not to mention the wait was close to 15 mins. Last time I went to try the smash burger meal and the two girls was working again the food was terrible. The groovy fries was burnt and stuck together.
… moreDee
I visited Sonic recently and was really disappointed with the quality of their ice cream sundae and milkshake. The sundae was poorly made—melted, very messy, and missing key toppings. The large milkshake was three quarters full no whip, and the texture was grainy instead of smooth. For a place known for its frozen treats, this was a letdown. I requested a refund but was denied because I started eating my mozzarella sticks (unheard of). The items were not purchased as a meal as each item was for a different individual. Per my receipt I was charged for each item separately. I hope they improve their preparation and quality control. No manager or adult that cared about food quality/customer satisfaction was on shift.
3250 Olentangy River Road – Drive thru
Sonic do better
… more3250 Olentangy River Road – Drive thru
Sonic do better
Jacquelyne Partridge
Never truly honor their business hrs online….
Also always forget added options… said they close at 12 am stopped taking orders at 11 pm. Don’t waste your time or gas… to this location.
I ordered a burger with bacon and an oreo master blast. Forgot my bacon and didn’t even fill up my master blast I got half a shake…. and when I asked them if that looked complete they said “oh you want more?” I n stated it wasn’t even filled half way… then they vanilla ice cream unmixrd as if that was going to blend itself. Never again!
… moreAlso always forget added options… said they close at 12 am stopped taking orders at 11 pm. Don’t waste your time or gas… to this location.
I ordered a burger with bacon and an oreo master blast. Forgot my bacon and didn’t even fill up my master blast I got half a shake…. and when I asked them if that looked complete they said “oh you want more?” I n stated it wasn’t even filled half way… then they vanilla ice cream unmixrd as if that was going to blend itself. Never again!
Mylah Morris
I went through the drive thru late Friday night, it was kind of difficult to hear and talk through the speaker so I had to keep repeating my order. The girl working the window was very nice. My food came out hot in about 5 minutes and tasted great!
… moreKim Pettingell
Your service is always bad and today was the day I decided not to come back. Your drive through menu said that a medium blast is $4.89 but the store was charging me $5.89. I asked them to give me the lower price and they said they couldn’t. So you may have a theft problem and you definitely have a management problem. Do better!
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