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Swing by your local Popeyes at 3718 George Washington Hwy and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Hours
| Monday | 10 AM–12 AM |
| Tuesday | 10 AM–12 AM |
| Wednesday | 10 AM–12 AM |
| Thursday | 10 AM–12 AM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
| Sunday | 10 AM–12 AM |
Address and Contact Information
Address: 3718 George Washington Hwy, Portsmouth, VA 23702
Phone: (757) 399-2773
Website: https://www.popeyes.com/store-locator/store/restaurant_83056
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Find a Location – Popeyes
Mouth-watering crunch and juicy fried chicken bursting with Louisiana flavor. Explore our menu, offers, and earn rewards on delivery or digital orders.
Reviews
Karen Lewis
I absolutely love the red beans and rice, so I decided to use some of my points and ordered a meal to ensure they don’t expire. I would like to know why the red beans had so much water in them, they were like soup. Needless to say, I wasted points on that one.
… moreWillie Murphy
Horrible service, food ok, didn’t get what I paid for. Almost every employee moves in slow motion. No nozzles on the drink machine so the drinks splash everywhere. Didn’t tell me they were out of sweet tea until I asked it after a 40+minute wait.
… moreSaab Story
how im suppose to eat this? I pay my hard earned money and cant even get what i asked for. smh
… moreChristian Van Alstyne
Incompetent management breeds poor employees resulting in mind-blowingly poor service.
I had the displeasure of waiting an hour to receive a very simple order. My ticket got misplaced so it went unfulfilled. Once they finally realized this, they had completely mistimed and mismanaged dropping the chicken needed for sandwiches. Once my order was finally completed there wasn’t a single apology for my hour long wait for an order consisting of 6 items.
The lack of apathy is disrespectful and disgusting. During my hour long wait I watched as leadership and employees meandered meaninglessly around the restaurant unphased by what was going on around them. There as a general sense that because they’re hourly they only cared to be there to perform the minimum requirement of serving food at some undetermined time to customers they rather not have. Surprisingly though the manager did have time to talk to a homeless man about fencing some shampoo/conditioner. Classy.
Do yourself a favor, save your time, and go somewhere, anywhere, else.
… moreI had the displeasure of waiting an hour to receive a very simple order. My ticket got misplaced so it went unfulfilled. Once they finally realized this, they had completely mistimed and mismanaged dropping the chicken needed for sandwiches. Once my order was finally completed there wasn’t a single apology for my hour long wait for an order consisting of 6 items.
The lack of apathy is disrespectful and disgusting. During my hour long wait I watched as leadership and employees meandered meaninglessly around the restaurant unphased by what was going on around them. There as a general sense that because they’re hourly they only cared to be there to perform the minimum requirement of serving food at some undetermined time to customers they rather not have. Surprisingly though the manager did have time to talk to a homeless man about fencing some shampoo/conditioner. Classy.
Do yourself a favor, save your time, and go somewhere, anywhere, else.
Sami Varah
I am sitting here waiting for a 12 peice bucket. Got here at 540 and it is now 620pm.
We were told the chicken would take 12 minutes, so we have been waiting patiently.
After a half hour of waiting I went inside to ask the lady at the register what’s going on.
She was standing there with her red bull drinking it behind the counter by all the food(which in not food safety procedures in fast food restaurants) and didn’t notice me.
After getting her attention she said she forgot to have cook drop it but it’s cooking now and will be 6 more minutes.
The racks were covered with already cooked chicken, so I asked if we could grab those pieces of chicken instead of waiting longer and her response was if you want to pay more but I’m waiting for wings.
After the crappy service and the lack of caring for the customers we asked for a refund and was told they don’t offer refunds.
This was completely unacceptable customer service.
Management will be reached out to and hopefully they understand they need to hire better employees.
We will never return to this Popeyes
… moreWe were told the chicken would take 12 minutes, so we have been waiting patiently.
After a half hour of waiting I went inside to ask the lady at the register what’s going on.
She was standing there with her red bull drinking it behind the counter by all the food(which in not food safety procedures in fast food restaurants) and didn’t notice me.
After getting her attention she said she forgot to have cook drop it but it’s cooking now and will be 6 more minutes.
The racks were covered with already cooked chicken, so I asked if we could grab those pieces of chicken instead of waiting longer and her response was if you want to pay more but I’m waiting for wings.
After the crappy service and the lack of caring for the customers we asked for a refund and was told they don’t offer refunds.
This was completely unacceptable customer service.
Management will be reached out to and hopefully they understand they need to hire better employees.
We will never return to this Popeyes
Rob G
No customer service. Only 2 people in front of me waiting. Not even approached by staff. Waited 15 minutes , felt mon existent. They didn’t look busy. 1st time having this experience here.
… moreMariebonnie Vernet
I went in there and asked to talk to the manager, and she completely ignored me. I waited for more than half hour and left. I kind of service are you guys providing to your customers. If only I could give zero stars .
… moretroy fiscus
Order via Uber Eats and we ordered food and then it gets here and apparently they only have cold chicken drumsticks, thighs and red beans and rice. And when asked about why it was cold they said not my problem. The worst Popeyes place ever
… moreJennifer Banks
I will never return to this Popeyes location after today’s experience. I placed my order through the drive-thru at 4:49 PM and didn’t receive my food until 5:33 PM—a completely unacceptable 44-minute wait for fast food.
To make matters worse, the three women working the window were openly rude about the delay, showed zero professionalism, and never once offered an apology. Instead of addressing the problem, they stood around scrolling through their phones on social media, refusing to take accountability for the outrageous wait. When I asked what was going on, they brushed me off and tried to place the blame on the cook rather than taking any responsibility.
No explanation, no courtesy, no compensation—just bad attitudes layered on top of terrible service. If management allows employees to behave this way and considers a nearly hour-long drive-thru wait “normal,” then this location is beyond repair.
Popeyes corporate should be embarrassed to have their name attached to this establishment. Save yourself the frustration and take your business elsewhere. This Popeyes has made it clear they don’t care about their customers.
… moreTo make matters worse, the three women working the window were openly rude about the delay, showed zero professionalism, and never once offered an apology. Instead of addressing the problem, they stood around scrolling through their phones on social media, refusing to take accountability for the outrageous wait. When I asked what was going on, they brushed me off and tried to place the blame on the cook rather than taking any responsibility.
No explanation, no courtesy, no compensation—just bad attitudes layered on top of terrible service. If management allows employees to behave this way and considers a nearly hour-long drive-thru wait “normal,” then this location is beyond repair.
Popeyes corporate should be embarrassed to have their name attached to this establishment. Save yourself the frustration and take your business elsewhere. This Popeyes has made it clear they don’t care about their customers.
Brittani McLaughlin
Food was cold as we stood inside and waited . Had to bring food back to still get Luke warm food . Employees were just walking around on their cell phones for the most part . Seem like is was a bunch of teenagers working with no manager on duty …
… more