John Hobbs
This Sonic delivered pretty much exactly the experience you hope for when you pull into a drive-in. Ordering was simple, the wait time was reasonable, and everything arrived just the way I asked for it. The food was hot, the drinks were consistent, and the staff was polite without feeling rushed or inattentive.
Nothing about the visit went above and beyond, but nothing fell short either. It was the kind of dependable, no-surprises stop that Sonic is known for. If you want a quick bite, a cold drink, and a predictable experience, this location gets the job done well enough to earn a solid four stars.
It has an expansive playplace on the location for your kids to do what kids do.
… moreMary Nobles
A drive-in, so.. group size, parking, etc. don’t really apply. My grandchildren really enjoy the play area, and they have a nice, covered dining area in tge middle of it all. Pretty comvenient!
… moreDia Arellano
I think the concept is cool.. drive up to your own parking spot, order from your own touch screen and pay at the screen…. but 2x now someone who thinks it’s a regular parking lot has driven directly at me playing chicken when it’s a one way or a drive up and that’s super dangerous. They’re need to be clear driving directions it’s not worth an accident for a 14$ meal. Although the fries and my favorite! Someone please add some clear driving directing for the night time drive ups!
… moreZukelia West
I visited sonic today around 1:28pm I order a sonic burger combo something I order every time I visit sonic I always tell them no mayo and tomatoes going forward I pulls over to a parking area by citi trends to eat my food I unwrapped my sandwich to check and be sure it had no tomatoes or mayo on it and a dime falls out the sandwich I return to the store ask to speak to a manager I even ask the manager do they have coins in the cooking area he stated no so I begin to unwrap my sandwich to show him I had a dime in my sandwich he brushed it off of course then I reached out to cooperate someone finally called me back and the gentleman told me he would have the issue investigated and I was basically brushed off again he did offer a gift card I expressed to him what if I had gotten choked or if the sandwich was for one of my kids and they got choked thank goodness I had a witness in the car with me
… moreChristian villaquiranbeltran
My food was 15 minutes late, all my slushies were melted and didn’t have a slushy texture, my order was wrong, In which they gave me tater tots instead of fries, not only did it take them 30 minutes to bring me the fries to correct their mistake but they brought them and handed them to the car next to me. They opened the bag and realized it wasn’t theirs so they gave it back to the server for her to then just hand it to me after it had been exposed to somebody else. Not only is this a lack of customer service? It’s also a health concern.
… moreFelix Mirabal
Sonic is a very sporty, stylish type Restaurant. They also have kids favorite meals,and packing a great variety of foods! Let them play in the playground,as you watch them, and enjoy the food.The hot dogs,tater tots & burgers are another excellent source of protein, energy & nutrition. Sonic has moderately priced, fairly Inexpensive, convenient; fresh foods.If you just want a quick bite,or soft drink,in order to continue your local shopping, around the New Bern Mall; make this stop.During the hot & humid summertime,for instance,this establishment could become your favorite…
… moreJoe Ritz
Watched the cashier, a woman, jog out into the very cold rain to flag down a customer who drove off without some of their food. She smiled the entire time.
Exceptional customer service. I appreciate that.
… moreCatherine Jones
Had to repeat my order several times and my cheese sauce was not in the bag. Food was good
… moreJustin Leaming
One would think a chili cheese footlong would be an easy order. Please have your employees read and understand what effort means. With just a little bit, you may have return customers. My wife picked these up for me to take to work for dinner. Even had to wait extra time for them. At work, this is what I find. Broken dogs on top of the chili cheese. At the prices you charge these days, this is unacceptable. Do better.
… moreJennifer Johnson
When you have to check your food before you can leave bc most the time they put 1 or 2 little sausage crumble on it today they didn’t put any it. And slow
To add today tried again so bad cold food after 15 mins and the wrapper looked like it came from trash but she offered to just rewrap it no I’m not going to eat it no I’m good. Nasty said it was cheese from burrito but said burrito literally had one piece of cheese
… more