Social Profile: 
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
Address and Contact Information
Address: 1203 Murfreesboro Rd #185, Franklin, TN 37064
Phone: (615) 988-9335
Website: http://www.bigshakesfranklin.com/
Menu Photos
Photo Gallery
Related Web Results
Big Shake’s Hot Chicken & Fish in Franklin is Closed
Readers have sent us a newsletter they received from Big Shake’s Hot Chicken & Fish regarding the permanent closure of the Franklin location.
Is Big Shakes opening back up or is it closed permanently?
Franklin, Tennessee. Logan Mat Jul 25, 2024 . . Any info on if big shakes is opening … First and only place i ever had hot chicken! 2y …
BIG SHAKE’S HOT CHICKEN – FRANKLIN, TN | Online Ordering
Fish and Shrimp Plates. Catfish Platter Regular (2). $13.99. Catfish Platters include 2 Catfish Fillets, White Bread, Pickles, …
Reviews
The K Green Show
Big Shake’s is a great restaurant. People were standing in line and coming in and out for take out orders and online orders and steadily taking catering trays out.. a good sign for a restaurant. With that said.. when the lunch crush slowed down, the tables were cleaned, and seating was limited when super busy. The food menu consists mainly of chicken and fish but in many ways and many heat choices. Everything looked good and my meal was delicious. I highly recommend giving them a try!
… moreDoug Austin
If you are a fan of Nashville hot chicken then you will enjoy this place. I stopped in here for lunch and ordered a leg quarter plate with the “Stop drop and roll” (Hot) heat level. The heat was just enough that most people who like spicy food of any kind will be just fine. Anything hotter than than that will be for people who really like HOT food. The meal was very well executed and chicken was cooked to perfection. Personally, I prefer the flavors of Princes or Hattie B’s but Big Shake’s is still certainly very good. Given the opportunity, I will definitely be back 🙂
… moreErik
The following is what I emailed to Big shakes to the email address posted on their website to complain about a recent dining experience. I gave them a week to receive a reply as I even told them in my email that I prefer to offer a business the opportunity for service recovery before posting something publicly. Because I’ve not received any response from Big shakes, I am now sharing the following email I sent to Big Shakes as my review of our most recent experience…
Dear Big Shakes,
I came to the Franklin store and placed my order of four items for takeout on August 11, 2023, and waited in store for it to be ready. Restaurant was very busy.
It’s a short 5 minute drive from the restaurant to my house but the only thing that was hot was the leg quarters, while the catfish and the fries were barely warm despite being in the same box as a hot temperature leg quarter.
I also paid an extra dollar for macaroni and cheese as a side, but that was NOT included with my order.
The two orders of chicken tenders were both so overcooked and dry that they couldn’t be eaten, they were also barely warm, and the fries and those boxes were close to being cold.
Attached are pictures of the receipt, the quality check receipt attached to the bag that the macaroni and cheese was not included, as well as pictures of the combo chicken and fish box. The tenders (no picture) looked good, BUT as I stated above tasted terrible being so overcooked and dry, yet also being barely warm with almost cold fries, the family wouldn’t eat them.
What makes no sense to me was with the 25 minute wait for the food to be cooked because of how busy the store was, I would have expected everything to be hot from being cooked to order, yet 3/4 of all the food ordered was either warm or cold, with the only hot food being just the two leg quarters.
I’m giving you the courtesy of knowing this directly, and the opportunity to fix this bad experience, as I would prefer to not have to post this negative review on Google Maps.
… moreDear Big Shakes,
I came to the Franklin store and placed my order of four items for takeout on August 11, 2023, and waited in store for it to be ready. Restaurant was very busy.
It’s a short 5 minute drive from the restaurant to my house but the only thing that was hot was the leg quarters, while the catfish and the fries were barely warm despite being in the same box as a hot temperature leg quarter.
I also paid an extra dollar for macaroni and cheese as a side, but that was NOT included with my order.
The two orders of chicken tenders were both so overcooked and dry that they couldn’t be eaten, they were also barely warm, and the fries and those boxes were close to being cold.
Attached are pictures of the receipt, the quality check receipt attached to the bag that the macaroni and cheese was not included, as well as pictures of the combo chicken and fish box. The tenders (no picture) looked good, BUT as I stated above tasted terrible being so overcooked and dry, yet also being barely warm with almost cold fries, the family wouldn’t eat them.
What makes no sense to me was with the 25 minute wait for the food to be cooked because of how busy the store was, I would have expected everything to be hot from being cooked to order, yet 3/4 of all the food ordered was either warm or cold, with the only hot food being just the two leg quarters.
I’m giving you the courtesy of knowing this directly, and the opportunity to fix this bad experience, as I would prefer to not have to post this negative review on Google Maps.
Jack Warren
I am a huge fan of hot chicken, especially one of the other local favorites, and I normally prefer to go there. However, I will say that Big Shake’s really turned it around for me. Their chicken was extremely flavorful, and the spice was there but it tasted great too! Chicken is worth trying! The catfish is definitely worth trying! The Mac and cheese was on point, and so were the greens. I will probably be taking the drive to Big Shake’s next time I’m craving chicken, especially since I won’t have to wait over an hour for my order!
… moreDavid Dowty
Let me start by saying, oh my gosh! This place is small and a little north of Nashville proper, but oh man, it is good. Beautifully cooked chicken, well seasoned, super friendly staff. We got the Nashville hot chicken, chicken and waffles, and a corndog kids meal. The food was perfectly cooked. The hot chicken has four levels. I got the stop, drop and roll which is level 2. If you’re not wanting to ruin the drive home for everyone else later it’s a good choice. You get a little runny nose and head sweat action. And the spicy ranch is for real… So hot. I would call myself an amateur spice Lord for reference. I was also tempted to try the fried Oreos but I had already filled myself with delicious chicken. Their jumbo tenders are for real jumbo. It’s like a half a chicken breast each. Highly recommend if you’re wanting to avoid the craziness downtown.
… moreErastos Evdoxiadis
Very good food all in all. I did have high expectations and they were met. The staff was amazing, the facilities and dining room very clean. The service was a bit slow because they were very busy, but the staff was very kind in letting us know. The prices were very good, especially considering the area. My wife, I and our two children ate for about $32 and the portions were just right. Good amount and satisfactory. I ate the dark meat chicken and my wife the white chicken options. The meat was very juicy and the spice was very good. It came with amazingly good Mac and cheese, I was surprised about that, and great crunchy chicken. I will definitely be going back considering I am not much of a deep fried chicken person.
… moreDan Diaz
I ordered online carry out from Google-just let them know it’s a Postmates order as it showed online. I recently went to Hattie B’s, once I took a bite of this sandwich, I almost questioned if it was a Hattie B’s sandwich! The carry out food was delicious. We ordered Mac and Cheese, Beans, Chicken Sandwich, and a Family Platter! Only feedback are the sauces like ranch, honey mustard aren’t original-seemed store procured but it still worked out!
… moreN C
The Hot Mess Chicken Sandwich was delicious. I think they use dark meat for the chicken sandwich. I am used to chicken breast, but it was good and well seasoned. I got the Rambo Hot for my sandwich. I also had the macroni & and cheese, which was delicious. The sweet tea wasn’t so great. It was weak, and it wasn’t that sweet. The fried oreos were okay, but I have had better from Sonic and other places. It was too much batter for me. It kinda tasted like a pancake. Also, on Saturday nights, they have a musician/song writer singing and playing the guitar. It was very refreshing. If you are in the area, you should check them out.
… moreChase E
Literally better hot chicken than ANYWHERE in Nashville. I stand by that. The chicken is so hot and delicious yet not heavy at all like the others. I always have an amazing experience here and get great service. And it’s all VERY affordable!! I’ve probably been here more than anywhere else and have never once had a bad experience. Love it. Fries delicious. Hot chicken delicious and crispy. This is the place I always recommend to anyone in the Nashville area.
… morefinni400
I had the fish plate while my husband had fish and chicken combo. Our food was delicious, hot and fresh. The lady at the register should enroll in some type of school! Her memory is second to none. She spoke to everyone in there by their name, no mistakes! The Healthcare profession could use her. She made our experience better.
… more