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Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
Hours
| Monday | 10 AM–12 AM |
| Tuesday | 10 AM–12 AM |
| Wednesday | 10 AM–12 AM |
| Thursday | 10 AM–12 AM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
| Sunday | 10 AM–12 AM |
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Hanna
1 star. Went yesterday, won’t go again
Stopped by Steak ’n Shake for a simple patriotic shake. That’s it. No food, no complicated order — just one shake. Somehow that turned into a full sit-down dining experience worth of waiting. I genuinely had time to reconsider my life choices while standing there.
It wasn’t busy, no chaos, no obvious reason for the delay. Just me… waiting… for blended ice cream. The shake was fine, but not “worth aging several years in the lobby” fine.
If a single shake takes this long, I’m scared to see what happens if I order fries.
… moreStopped by Steak ’n Shake for a simple patriotic shake. That’s it. No food, no complicated order — just one shake. Somehow that turned into a full sit-down dining experience worth of waiting. I genuinely had time to reconsider my life choices while standing there.
It wasn’t busy, no chaos, no obvious reason for the delay. Just me… waiting… for blended ice cream. The shake was fine, but not “worth aging several years in the lobby” fine.
If a single shake takes this long, I’m scared to see what happens if I order fries.
Destiny Thompson
The seating part of the lobby was closed at 9:30 pm when we came in. The door clearly says open until midnight. We ordered our food and it was pretty good but we’ve had even better from this location. Came back 30 minutes later to get shakes and they were closed! 2 hours early. Don’t post your hours for midnight if you’re not going to be open until midnight.
… moreDonnell Sirmons
Food was deliver fairly quickly. Cheapest meal is had all week.. the 2 employees were very professional, clean and efficient. My visit was on around 4 pm 1/13/2026. Ty staff. I will be back
… moreWW Fringman
This place continues to get worse and worse. Orders are always wrong, portions are half filled. If you are a doordasher, worst establishment ever. Door dash is supposed to be prioritized and waiting 30 plus minutes on food or a shake is unacceptable. This steak n shake needs to close up shop already. No wonder it is rarely busy anymore
… moreCassie (8184)
Sat in drive thru for the longest time, no service. Had to go inside to order. We even pulled up to the window, a girl looked at us and kept walking. Why even have a drive thru? My shake was really good however.
… moreChris Stubblefield
It’s all about the Double Steakburger! Steak n’ Shake is still serving up made to order perfection. Since 1934 this is an American Institution! McDonald’s can keep the Big Arch burger.
… moreangela williamson
Would have been a higher rating… employees were friendly, but the cash kiosk was not working. Only credit or debit option which meant going back to the car to get a CC. We were traveling & stopped for fuel. The hot food came out timely -good thing – however a very, very long wait for the strawberry shake to get the shake. Did I say a looooong time. By then the chili was lukewarmish at best.
… moreSheryl Hawley
We entered the restaurant and found out you HAVE to place your own order on a kiosk! When I went to pay, the auto tip request came up!! Now, you place your order yourself, you get your own drink, and you grab your own order at the counter, but they’re asking for a tip, and you’re doing all the work.
I ordered a buttery Wisconsin Cheeseburger combo with pickles and lettuce, with no onions.
The top bun was cold, and the inside was covered with a chunk of cold butter! I showed the worker, and he told me it didn’t melt because I ordered it without grilled onions. Would avoid this place!! Terrible everything…
… moreI ordered a buttery Wisconsin Cheeseburger combo with pickles and lettuce, with no onions.
The top bun was cold, and the inside was covered with a chunk of cold butter! I showed the worker, and he told me it didn’t melt because I ordered it without grilled onions. Would avoid this place!! Terrible everything…
George Bultmann
The employees are unfriendly and unhappy when you can find them. The kiosk-only automated order process is confusing and very hard to use and there is no one to ask for help. There is no option to order from an actual person . The most frustrating restaurant experience I’ve had in a decade. I might never go to a steak and shake again if they are all like this. I do not recommend.
… moreRamin Homyak
You place your own order, pick up your own food, grab your own drink and still you want a tip?
This place has an eerie, otherworldly atmosphere.
… moreThis place has an eerie, otherworldly atmosphere.