Patrice Jean-Philippe
I had the snapper it was good. The energy was great. If you’re going in a large group TELL YOUR SERVER TO SPLIT THE BILL FROM THE BEGINNING!
Cake & Cupcakes from IG: @p_bon_bakery
They can’t take spilt payment if everything is on one bill!
… moreEd. A
This is a very nice-looking restaurant. I loved the atmosphere, even though the music may be a little loud for some people. Their food and drinks were great. They have very authentic puertorican food and many options to choose from. Their prices are not bad for the amount of food and for such delicious meals. The only thing I would say they may want to improve a little is the service; it was somewhat slow with the drinks to the point that I had to remind the server multiple times. Maybe it had something to deal with the fact that it was busy that day.
I would recommend a reservation if you’re going there on the weekends. Very important note: check the bill very well before paying; it includes the tip already, and they won’t tell you about it. You may end up tipping twice! We would definitely go back there and try other dishes.
… moreDeborah Cham
Great atmosphere great music and vibe combined with amazing food and fabulous customer service!!! Allowed us to bring balloons and cake and sang and served us
… moreNew England Ant
I’m honestly never stepping foot inside 787 Restaurant & Lounge again. I Never Complain when it comes to Service because I’ve worked a restaurant before, I know how hard things can get but there is NO EXCUSE for the Poor Service & overcharging I experienced last night.
I made a 9:00 PM reservation and still had to wait 45 minutes in line alongside guests who didn’t have reservations. At that point, what’s the purpose of reserving a table?
When we were finally seated, we learned it was a fixed menu. That wasn’t clearly communicated beforehand, but I was willing to go with it.
Couples pay $139 for two entrées, one very small appetizer, and one dessert — portions that were extremely underwhelming. We genuinely left hungry.
The bigger issue was the service. We waited an hour just for drinks — not even the food. Communication was minimal, and there was no sense of urgency or attentiveness.
To top it off, a $40 service fee was added to the bill. When I asked about it, I was told it was an automatic 20% gratuity. My total bill was $207 for poor service and a meal that didn’t satisfy.
I rarely complain — especially having worked in restaurants myself — but there’s no excuse for this level of disorganization and lack of hospitality. Very disappointing experience & me and my people always show love when we are there. SMH
… moreMuddy Angel
After I read the reviews on this restaurant I was a little skeptical on going. Never the less my friends and I took a chance.
Babyyyyy first off Freddo was our server, very nice explained the menu and made sure to check on us. We ordered some drinks shortly after we ordered app and entrée. Food didn’t take long at all. My only negative is the rice and bean could have been a little warmer for my liking.
My friends and I enjoyed our experience including the birthday singing with cake and the photo opp they have prior to entering the restaurant.
The atmosphere was relaxing, didn’t know the songs but I was jamming to the Spanish music. Ill def come back for the live entertainment part and have some hookah.
… moreAnnette Baez Grajales
One of our favorite places to go! The food is always on point and the hookah is always good. Live music on Sundays and a fun staff that will celebrate and enjoy the night with you. We love the appetizers of alcapurrias and rellenos de papa. They are perfect size and delicious. Can’t go wrong with the rice and beans either. We were there 2 to 3 weeks ago and there was a band from PR , people were dancing, eating and having a good time. All of the murals on the walls are beautiful and it’s just a fun place to go. WE love it so much we have a reservation tomorrow too!
… morejessica medina
Food 10 out of 10. Service was lacking! They were more concerned about their hookah than their guests. I assume because gratuity is included in the bill. Atmosphere is fun and energetic!!
… moreP R
The food was delicious, drinks are great, they have hookah , we went on Sunday evening they had a live band. when asked if they have a band every weekend. the server stated DJ on Friday and Saturday nights around 8:00pm and band is on Sunday around 6:00pm. Definitely will be returning it was a good time!
… moreVivian sendling-ortiz
My favorite place for PR food. The arroz con abichuela tastes like my abuela made it! Great music, lighting, and hookah . Go before 8pm if you dont want loud, after that they turn up latin music and it converts into a night club. Its awesome either way
… moreJoey Enexty
The food was incredible! The Music was great & diverse between english & spanish too! Its a bit of an experience so do not come here in a rush! Its a place to vibe and take your time for sure! Theres also HOOKAH!!!!
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