When you’re in the mood for bold flavors and customizable wings, look no further than Wingstop Shorewood Brook Forest Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Casual counter-serve chain serving a variety of chicken wings & sides.
Breanna
Placed an order at 5:45 for a 6:30 pickup on Saturday 1/10. I walk in at 6:25 and checked in. The place was packed wall to wall. I asked when my order would be ready, he told me 20 minutes. I asked what the purpose of the selected pick up time is and he said “yeah, I don’t know.” I came back 20 minutes later and he told me “it’s going to be a while.” I proceeded to watch as he continued to tell people he was making up wait times and he didn’t know what to tell them, etc.. They were already completely slammed, yet continued to take orders over the phone and through their website and app, when the responsible thing would’ve been to shut off orders until they caught up. While I appreciate the manager was trying to help package orders, she should’ve been up front, managing the chaos. Instead, a kid with zero customer service skills and an inability to handle the rush, was up front further pissing off the already hungry and irritated customers. I get working in the food industry is tough. I get people can be jerks. Anytime anyone asked for refunds they were told the manager would handle it later and would call them to let them know it had been done. Another example as to why the manager should’ve been up front. I got my order at 7:45, for a 6:30 pick up time. It was absolutely ridiculous.
… moreCaresse Johnson
We order Wingstop often, but the last two orders we were not happy. About a month ago, we placed an order that included three fries. we did not receive one of the three fries. I called the restaurant was given a hard time. I was told they couldn’t refund me for the fries that were missing. They asked if I would come get the fries, mind you I had my food delivered. After much back and forward I was given a credit for one fry. I received my credit. Today we place another order and again they forgot the fries. We call and was told we can come get the replacement fries (again mind you we had delivery) or we have 48 hours to come in and get them. I have never experienced a restaurant given a time limit of when I need to get my replacement on what I paid for and the error of the restaurant. Because of this error happening twice and the lack of rectify the situation we will no longer patronize this location.
… moreMatthew Barlow
Yes I realize it was Bears Saturday. I expected the order to be a little late.
I placed the order at 4:07pm for a 6:15pm pickup. I left an almost 6$ tip on the order. I arrived to the expected zoo at 6:10, and was told 15-20 minutes. Fine.
At 7:05 I was still standing by the front desk waiting. The individual behind the desk had since stopped lying to people by saying 15-20 minutes, and had resorted to a simple “I don’t know.”
At 7:10 I walked out with my 42$ order. We ate the food. It was what i expected from wingstop. But I want my tip back. Ya know, the 15% tip i left 3 hours earlier for my 6:15 pickup, before I knew my service was going to be poor.
… morecoolrider1919
My first time going to wing stop. Girl at counter was nice. I ordered by app. It was ready at time quoted. Got to say the wings where plump and juicy better than Buffalo Wild Wings. Fries where seasoned and taste real good with ranch sauce. Flavor was good. My only complaint. I got 6 wings and 5 where drum sticks and one wing. I hate drum sticks. I know places charge to pick what kind you want that why I did not. 2 drum sticks or even 3 would of been fine but why 5. For minute I thought do you only sell drumsticks if so, I would not return but I saw the one wing buried under the 5. I do recommend. Was more filling than I had expected.
… moreArturo Ruiz Jr
Place is clean #1. Good crew that works clean and interacts with guests. Victoria greeted us, answered our questions, and gave us recommendations. No shortcuts here. For people complaining about time…. They’re fresh wings, and we’re not the only ones ordering. Worth the wait and would come back again.
… moreKim Sun
I LOVE this location!!! They get our order right EVERY single time, & we order Wingstop multiple times a month for a while now…! Most times we do delivery & I’m shocked at how amazing this location CONSISTENTLY is—I’ve never had an experience so positive with a fast food restaurant like this location offers. We do many customizations nearly every time we order, & they are fantastic at getting everything we asked for down to a T. It’s great! I really want to thank the staff here for being above and beyond. This type of customer service is rare and I’m forever grateful to this location!! They deserve a 5 star rating for their consistency, great prices, and amazing food of course!
… moreJudy Maldonado
I dislike leaving bad reviews but I felt like I had to say something about my experience at this location. I usually order online. A bit faster than if I order in person. Today I ordered In person. I usually like coming to this location because it’s close to my house.today took extra long to just get an 8 piece combo. So here’s some Helpful advice for the manager. Could not tell if there was one. Two young girls who seemed to be taking care of the customers up front were just standing around talking on their phones not doing anything. To be accurate on the time. We got there about 505pm. Walked out 5:35pm While the others are working these girls are just talking away. One leaning on the counter by a girl who was preparing orders. She also was on her phone. But then put it away. While another prepping fries seemed to be very busy. Why are you on your phones in the first place. Manager should have said something. As a manager, one of the first things I tell employees is about not being on your phone while working there’s plenty of things to do. Besides my support take long I noticed that a man had placed a big order and somehow there was a mistake made, and it was not in the system and then there was another mistake with a simple sandwich not being correct as far as toppings and flavor from what I recall. I hope my review helps this location and the manager be a little bit more on top of your employees and to talk to them. Working as a team is very important and having an employees just standing around not doing anything is unacceptable..
… moreSam B
I had a craving for the lemon pepper wings, so I decided to give this location a try. I had eaten an another location and was disappointed because the fries were extremely salty.
When I placed the order, I made it clear that last time I had Wing Stop, there was too much salt on the fries. We agreed that light salt was the way to go. When I got home and checked the fries, I immediately knew there was too much salt. I could feel it and see it on my fingers, I tried to wipe off as much as I could on a paper towel but unfortunately, it was still too salty. Attached is a picture of the salt on my fingers and the fries in the trash.
The ranch dip also had to much salt and in the trash it went.
Lemon pepper wings were good. The hot ones were salty too but edible once breading removed.
If the seasonings for wing and fries comes from corporate, you need to revaluate your recipes. Your customers are going to die from high blood pressure.
Lots of restaurants the days are reducing salt and adding flavor, maybe it’s time Wingstop does the same.
If the application of seasonings is done at individual locations, then the food needs to be sampled before being given to customers.
Salt is a flavor enhancer, use more spices and less salt.
Will not be returning to this location.
… moreJ Davis
Just tried to place an order over the phone, dude says no lunch combo and was confused about what I wanted, made it so difficult I just cancelled. Place sucks compared to what it used to be, just shut it down.
… moreTorin Perczynski
Super amazing, wings good, fries good, employees nice and professional. I fricken got the 10 piece wing combo, and only received 8 wings from one of the flavors I ordered, thats alright they were still darn good and I will be back to make sure yall hook me up next time. Anyway yall my girlfriend loved this stuff man. She got some pepper wing stuff and she said was the best wing stop wings shes ever had. So well be ficken goin back forreal. This place is good man.
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