Rory Wiuff
Food was correct and hot and fresh. Drive through only had one person in it. The phone order line seems to slow down someone that just using the drive through. I know it is a must do, but eliminating cash payments in the drive thru would speed up the line. I painfully waited for the two cars in front of me using cash and getting ghange.
… moreDestiny Horn
This Chick-fil-A has left the main entree out of drive thru orders at least five times in the last few months- whether the store is busy or not. Once is a forgivable mistake. But it has been happening more and more often. Orders are consistent if I carry out, but drive thru employees don’t check the bags to ensure the main part of the meal makes it to the customer.
… moreJonas King
Forgot to put the sandwich in the bag on an order totalling like $25… herded me out of the drive through like cattle before I could check… ruined lunch with my kid… I went back after lunch and told the story to the figity Jim Nabors of a manager… was looked at with a hint of skepticism and refunded for the price of the sandwich alone… I’m a businessman and have worked in customer service and the restaurant industry before, so I can commiserate… But I can also tell you this with confidence. You suck.
So, post your canned response saying that it was my fault for not checking the bag, or that you did all you could do to make it right. Or that you’ve only been open at that location for what, now, like a year??… And I’ll just leave this 1-star review here.
… moreCharles Turner
This is the 3rd time in roughly 3 weeks that I have gone and they forget random things. From straws to salsa for burrito(yes I asked for it) and they constantly fill the coffee up barely half way. Chick-fil-A is known for being great service and great food that you get quickly. This location has not embodied the Chick-fil-A culture that I grew up experiencing in Atlanta. Please do better or I will stop coming
… moreElijah Marks
Looking and tasting great. Super fast polite service. But the chicken sandwiches are a bit small but only 4.99 usd
… moreDestiny Golden
We ordered three hashbrowns, two biscuits and a berry parfait. We got none of the sauces we ordered and the berry parfait had no blueberries. If we had been notified when we ordered, we wouldn’t have ordered the parfait. We don’t check the order before getting to our destination and by then it was too late to turn around. Very disappointed.
… moreGrace nikole
I came through the mobile drive thru to grab my order and had my very anxious/timid dog with me. With my order I forgot to order a water and Miss Cornelia ran in and grabbed me a cup even with the line backed up. She then came back and gave my pup a treat! This may seem small but the purpose of me bringing her along was to help socialize her in new situations, she happy tapped her paws the entire ride home. Thank you Cornelia, you made both mine and Ladybugs ( ) day!
… moreLisa Lopez
Chic fil a on general is always a go to. But this one was above par. Super Clean, fast service, and they got the orders right for our very large group of highschool kids.
… moreMallorie Stroup
service was great until my toddler slipped and spilled a shake after only a few sips and instead of offering a replacement we were given the option to buy another, it’s standard customer care to offer a replacement for a product that you see is covering the floor. but the guy at the register was very kind and always said my pleasure.
… moreChris Newberry
Great CFA. Young woman with blonde hair interlaced in her dreads was so sweet and helpful. I came in with my two toddler boys. I realized I needed an extra napkin and straw after I sat down. She brought us some without making me feel like I was a bother. Wish this one had a playground but it’s a college town so that wouldn’t make much sense. Will definitely come back.
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