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No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades.
Address and Contact Information
Address: 3401 Nicholasville Rd, Lexington, KY 40503
Phone: (859) 271-8473
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Scott Logan
Where’s the steak?
Taste was decent, but I’ve never had so little steak on a Cheesesteak sandwich. Kind of pitiful actually.
I also ordered the the Cheese and Bacon Fries (sorry – no picture), the ones that were cooked were good, but about 1/3 of the fries were still cold and raw.
As with all new places in Bowling Green, they were slammed, so maybe things will get better, but it was very disappointing and definitely not worth the price.
… moreTaste was decent, but I’ve never had so little steak on a Cheesesteak sandwich. Kind of pitiful actually.
I also ordered the the Cheese and Bacon Fries (sorry – no picture), the ones that were cooked were good, but about 1/3 of the fries were still cold and raw.
As with all new places in Bowling Green, they were slammed, so maybe things will get better, but it was very disappointing and definitely not worth the price.
H Zh
Terrible Service — Manager Kennedie Has the Worst Attitude
I’ve never written a review here before, but this experience deserves one. The manager here, Kennedie, is absolutely horrible. The service was bad, and her attitude was even worse.
They messed up my order and made me wait an extra 15 minutes because they gave my food to someone else while I was standing there waiting. When I asked why the delay, there was no apology, no explanation — nothing.
I politely asked if there was anything they could do since I’d been waiting so long, and Kennedie snapped, “I ain’t no corporate, I don’t have to serve you. You can leave.” Completely unprofessional.
Later, I asked for a bit of mayo, and she said, “I ain’t got 5 hands,” then completely ignored me. It honestly felt like she deliberately gave me a subpar sandwich out of spite. This kind of behavior from a manager is exactly how businesses lose loyal customers.
On the other hand, James, one of the workers there, was the complete opposite — respectful, professional, and helpful. He knows how to de-escalate situations instead of making them worse, unlike Kennedie. If anything he should have been manager, he would’ve made a much better manager.
Beware — this place is being dragged down by bad management. I will never come here again.
… moreI’ve never written a review here before, but this experience deserves one. The manager here, Kennedie, is absolutely horrible. The service was bad, and her attitude was even worse.
They messed up my order and made me wait an extra 15 minutes because they gave my food to someone else while I was standing there waiting. When I asked why the delay, there was no apology, no explanation — nothing.
I politely asked if there was anything they could do since I’d been waiting so long, and Kennedie snapped, “I ain’t no corporate, I don’t have to serve you. You can leave.” Completely unprofessional.
Later, I asked for a bit of mayo, and she said, “I ain’t got 5 hands,” then completely ignored me. It honestly felt like she deliberately gave me a subpar sandwich out of spite. This kind of behavior from a manager is exactly how businesses lose loyal customers.
On the other hand, James, one of the workers there, was the complete opposite — respectful, professional, and helpful. He knows how to de-escalate situations instead of making them worse, unlike Kennedie. If anything he should have been manager, he would’ve made a much better manager.
Beware — this place is being dragged down by bad management. I will never come here again.
Don Scott
Over $18 for this. When I asked if that’s all the steak that comes on it, they replied with “you ordered a small. Thats a small.” Pathetic. Do not recommend. What a waste of my hard earned money. Not to mention the long line. If I could give it a 0, I would. I’m tempted to pull my 5 dollar tip out of the tip jar.
10 minutes later:
Buffalo chicken was runny, sloppy( just as it looks). Cheese steak was dry and minimal. Again. Highly dont recommended
… more10 minutes later:
Buffalo chicken was runny, sloppy( just as it looks). Cheese steak was dry and minimal. Again. Highly dont recommended
Linda Lewis
This is a great place to grab a quick meal. Always made fresh, and made with love!! Sam is the best!!! Go see her! You will not be disappointed. She really puts her all into the food that she makes and serves. Always has a smile and will do her best to make your visit the best!!!! Love this place!
… moreJesse Decker
The lady running the register is either not trained or doesn’t pay attention. My girlfriend clearly ordered a #2 with no mushrooms, the lady repeated it back as no onions. I ordered an Old School, make it a combo with Cajun cheese fries. Her order was correct, mine was not and I got attitude when I very politely let them know my order was wrong. She did indeed ring me up for the wrong sandwich altogether so that was on me BUT I wasn’t demanding or rude. They did remake my sandwich which was delicious but could have done without the attitude.
… moreDebbie Florence
This place is a really good place to get a quick bite to eat! Let’s not mention the nice, beautiful young lady who made our food!! Sam I think her name was, she is amazing in all aspects of the word!!!! Will definitely be back!!!!!!
… moreJoshua Wilcox
Ive had Charleys Cheesestakes all over the place. Today Fayette mall was a total let down. My sandwich is dainty. Yes dainty. Not the 14$ sandwich I typically get. The grill and grill area was nasty. They all seemed to be on cloud 9 the cook was a older guy and man does he suck. He needs to learn to keep a clean work space. Not a good sandwich. My frys sat on. Top of the toaster for about 5 min along with several others. I should of asked for my money back.
Won’t let me post all my pictures
… moreWon’t let me post all my pictures
Anamaria Saboya
Surprised to find such quality in a fast food restaurant in a Mall food court.
Huge portion freshly prepared to order, I loved my Bacon 3 Cheese and had a hard time finishing up as it was so big!
Fries were also fresh and the staff was very friendly. There was a new employee in training and she was doing a great job!
… moreHuge portion freshly prepared to order, I loved my Bacon 3 Cheese and had a hard time finishing up as it was so big!
Fries were also fresh and the staff was very friendly. There was a new employee in training and she was doing a great job!
Pat Preston
Sandwiches had almost no meat on them. They were “out of cheese” for the cheese fries but didn’t tell me until I already bought them. Terrible place to eat.
… moreCharity
Great food! Wonderful service! Always a great environment when we come here. Never a disappointment at this location. 10/10 for sure!
… more