Jamyia Walker
When I first came in, the employee did not make a good impression. They were rude and made it seem like they didn’t want to serve us. They were constantly sitting on the counter and on their phones, which made the experience feel unprofessional and unwelcoming. Overall, the service definitely needs improvement.
… moreJacqueline Dickerson
My service is always impeccable. The staff is always so nice and friendly. My food was ready in minutes. It’s piping hot. Can’t wait to get home and eat it. Thank you Angelica for being a sweetheart. She told me to have a good day and with a smile. My wings and fries on 12-23 looked old and hard. Im very disappointed.
… moreDrea Ruff
Judith was nice but the girl with baby bangs and dark hair was super rude. We came in 30 mins till close and she was aggressively telling us to move and to sit down. Mind you all the chairs were up on the table. She was doing chores 30 mins before closing. Really unprofessional. We tipped well and received horrible service. Don’t come here unless you want to get rage baited.
… moreCharles Venters Jr.
I read the reviews & was skeptical. Everything in my order was correct. But when I got there the was nothing there but kids working. There was 3 ladies upfront. One was counting change, one was just standing there & another one pretended fup be working as soon as she saw me walk up. I stood there a few minutes before anybody acknowledged me. So the reviews were right about the service. I got home & my wings were HOT, but my fries were COLD!!! This was the 1st time that my fries weren’t in a closed container. I’ll give them another try, but I’ll check EVERYTHING before I leave.
… moreSimon Serrano
I keep going to this location due to work and keep getting eye gestures from the lady at the register for just asking a simple question. Please be cordial and kind, people. I can definitely understand why the low ratings.
… moreCandi Williams
I placed an order via Uber Eats and presentation of the food was horrible. The wings were DRY. The chicken sandwich was DRY. So dry to the point that the sandwich was original hot & you could still see the breading of the sandwich because there was little to no sauce on the chicken. The chicken flavor was Cajun & there was PLENTY of the dry rub seasoning but the wet sauce was NONEXISTENT. I’ve NEVER had Cajun flavor wings & not had wet sauce at the bottom of the container. First time for everything I guess. So I went to the store to speak with the manager Erica and was advised that I needed to contact Uber Eats to resolve the issue. Even though Uber delivers the food it’s on the restaurant on how the food is prepared. So then walked to the back to call someone & the answer was still the same. So I asked her the name of the person she spoke with & she refused to let me know the person name that she called on the phone. And then stated that she doesn’t give out people name. I then asked for a phone number to call regarding my issue and AGAIN I was reused a phone number and was told to call tomorrow to speak with the General Manager that would be on duty. So I asked the GM name so I can know who to speak with & AGAIN she REFUSED to provide a name & just said to call tomorrow. POOR customer service. Not sure how Erica is even a manager. DEFINITELY needs more training.
… moreLauren Peralta
Called to verify delivery address for my order they could not tell me where it was being delivered so the alleged manager was suppose to cancel my order. The next something told me to call and verify the cancellation because I did receive an email confirmation with the cancellation and they allegedly did not know anything about it and were suppose to reach out to the district manager. I have yet to receive any kind of follow up from them. Maybe this review will prompt someone to reach out with my refund. I was placed on hold for over 30 mins and the people working there were just wasting my time both the day the order was placed and the next day
… moreyasmin
this wing stop is always on point, you come in and get greeted my the crew there always so nice.my food was great , hot , fresh . even though its a small location they get it done . Dining room clean, accurate orders and just over all a 10/10 service.
… moreDerwin Broughton
By far the worst experience that I have ever had at a wingstop! Placed an order at 7:00 PM and was supposed to be ready at 8:15. Arrived at 8:15 and they told me 20 more minutes. At 9:00 I’m still waiting and they can no longer find my order. Had to ask the manager on duty to turn off the inappropriate music the staff was playing in the food prep area. There appeared to be no manager or leadership in the restaurant. It will be a long time before I will patronize this location again. At the very least they could have offered a drink while I waited. I understand the challenges with the service industry but this level of service is not sustainable for a business.
… moreXavier Chism
Did a pick up order and arrived earlier than the order was supposed to be ready, my food was already ready to be picked up. I checked my fries and they were cold. Asked for a manager and told them I wanted NEW fries. She didn’t do that She went and reheated them and gave me the food back after I asked her i didn’t want them reheated. They were hard and hot fries.
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