The Burger Den

  2.5 – 11 reviews  $$ • Delivery Restaurant

With a focus on high-quality ingredients and big, bold flavor combinations, The Burger Den is cookin’ up the classics you expect—and the crafty concoctions you don’t—and then partnering with your favorite delivery apps, so you never have to leave your couch. And since it’s brought to you by Denny’s, the people who invented America’s diner (and stay up as late as you do), you know you’re gonna find the tastes you want when you want it.

The Burger Den 33409

Order and Reservations

Order: Order online

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Reviews

ACruzan
I feel compelled to share a deeply disappointing experience so others can make informed decisions.

My friend and I ordered two burgers and fries from Burger Den located off Okeechobee Blvd in West Palm Beach. Only after the fact did I learn—by calling the listed phone number—that Burger Den is operating out of Denny’s.

Within a short time of eating, both of us became ill, experiencing nausea and diarrhea. Concerned, we contacted the restaurant to report what happened—not to argue, but to make them aware in case there was a food safety issue that needed immediate attention.

I spoke with a manager named Moses, and the response was shocking.

There was no apology.
No concern for how we were feeling.
No questions about what we ordered or whether others could be affected.

Instead, he attempted to “educate” us by stating that foodborne illness only occurs 24 hours later, implying that what we experienced could not possibly be related to their food.

That response was not only dismissive—it was irresponsible.

People react differently to contaminated food, improper handling, spoiled ingredients, or poor sanitation practices. Symptoms can absolutely occur quickly, depending on the cause and the individual. The role of a manager is not to debate medical timelines, but to listen, document the concern, and escalate appropriately—especially when guest health is involved.

What troubles me most is not just that we became sick, but the complete lack of professionalism and care in how the situation was handled. This experience showed a concerning disregard for customer well-being and accountability.

I am sharing this so others are aware and so the company has an opportunity to take food safety and guest concerns seriously.
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Arzu Arzu
The food was amazing that I did not need ketchup because the burger was juicy! The onion rings was not soggy at all, and it was delivered to me. I will definitely order my bourbon burger with onion rings again!
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Cesar Rosales
Oh, they took very good see of me. The people are very friendly and helpful, I loved the food, the manager and everyone in general are fast and very attentive, Valencia is super sweet. Very thanks
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Joyce Pietri
HARD PASS. Seasoned fries were the only good thing. Buns tasted straight out the bag, not warmed. Avocado wasn’t ripe at ALL, had the consistency of a raw potato. Patty was overcooked. Cheese was nonexistent.
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francoskatesagirl13
Our server Steve was one of the few servers who just know how to approach his customers. Man is on point when it comes to taking care of you. Add on the fact he can really make you laugh.
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D B
Ordered a Beyond burger got real meat, ordered kids cheeseburger, no cheese. Soggy cold fries and onion rings. Horrible restaurant do not eat here
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Ryan M
It’s important to know that this is just a Denny’s
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