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Discover bold flavors and fresh ingredients at Panda Express in Orland Park. Located at 340 Orland Square our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you’re dining in, taking out, or ordering delivery, our friendly staff is dedicated to providing a delightful experience. Join us for lunch or dinner and enjoy a taste of our Asian-inspired cuisine that’s wok-tossed to perfection. Visit Panda Express today and savor the flavors of tradition and innovation in every bite.
Fast-food chain for Chinese standards, including some health-conscious options.
Address and Contact Information
Address: 340 Orland Square OC11, Orland Park, IL 60462
Phone: (708) 349-2437
Website: https://www.pandaexpress.com/locations/il/orland-park/1066
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Ace
$12 for disgusting Orange Chicken that I honestly wouldn’t be surprised if it was sitting out from last night. I mean just look at it. Then, to no surprise I am “unable to receive a refund until the manager comes in, in an hour.” Instead I was given a free plate card because when I am served garbage I definitely want to come again for round 2. Terrible.
… moreA L E X I S M A R Q U I S
Today I had an issue with my experience. I can’t do the drive-through and place my order. I asked if the food can be made fresh, The cashier assured that everything is always made fresh I Mention that it’s not always fresh so I’d appreciate it if you guys just don’t mind making it fresh, She Ensured it Again t that everything was fresh. She asked me if I was a member and mentioned if I download the app I’d get 20% off. When I got to the window, their app wasn’t working so I asked if I can get the 20% off since I signed up, she went off to ask her manager manager he offered 10% but by the time they got back, I was able to get it to work. I was still polite during this process and was grateful for the accommodation Nonetheless, as soon as I pulled off, my food was clearly not fresh. The chicken was soggy . So to my frustration, I pulled back in line and asked to speak to the manager, The manager hector was pretty rude and disrespectful to me several times. He told me that they are not in the business of making More food when they already have food out. I mentioned that I always ask for my food to be made fresh I know how it looks When it is and he assured me that it was fresh I showed him the chicken that it was soggy , He said it wasn’t soggy that it was fresh After I already mentioned that it wasn’t even hot so I literally had to take the piece of chicken in my hand to break it open so he could see that there was no steam coming from the chicken. Like I mentioned it was soggy, That was the only moment where he finally just stopped talking and took accountability. He went back-and-forth with me for almost 15 minutes, even though it was clear that the food was not fresh, He talked over me several times, and when I called him out on it, he said it was because I mentioned that I was upset with the fact that I had to come back in line for my food. I asked him how does me being upset warrant for him to cut me off, And talk over After he just asked me a question. Then I asked are customer is not allowed to be upset. I guess he was mad that I use the word pissed off Initially. We still didn’t make sense because I wasn’t yelling or screaming. I even have a dash cam of the conversation so the whole thing is recorded. He continue to make disrespectful remarks, which I am just completely shocked that Panda Express excuses this Type of behavior, definitely reaching out to corporate as well. He just made the whole process so much more difficult than what it needed to be for me as a customer. It should’ve just been an apology, Letting me know that they thought it was fresh, but it wasn’t And that be it! I did initially ask for some type of accommodation and he mentioned what accommodation would I like and I said I’m not sure what you guys have to offer but as a manager, I’m open to listening to what you may have available He gave me a hard time about that as well when at the very end of our conversation, I asked the question three more times and he said that he can give a gift card and I said that’s perfectly fine. We could’ve had that solution 10 minutes ago. I’m not sure if it has to do with me being a person of color but this was just absolutely ridiculous Having to go through this experience. The bottom line is if I ask for Fresh food that I’m paying for This is nothing different than what I’ve always done. I should’ve gotten that. Simple. It should’ve been a quick apology and accommodation. Instead, he argued with me for 15 minutes
… moreRudolph Aguina
Food was good. I ordered the noodles people should be given a knife with the noodles to cut the noodles up. It was very hard to eat the noodles without cutting them up. Plastic fork just didn’t do it.
… moreArianna Mussari
My orange chicken was really good, but I tried to order veggie spring rolls, and they were out of stock, ok whatever. So I order crab Rangoon instead, and this photo is what I got. How do you even serve this?
… moreErnesto Galindo
WHEN 2EAT 2/15/26 FOOD WAS TERRIBLE HAD 2 WAIT FOR A 3 DISH 30MIN FOOD WAS BAD MY DAUGHTER & WIFE GOT SICK EATING THERE STAY AWAY FROM THIS PLACE STAFF REALLY NOT TRAINED
… moreAdilene Padilla
I been to this panda express many times and I didn’t had any issues til now
Waited in line for just a plate of food for 20 minutes,and I understand that other orders can take up time especially if its a big order.
But when it came to my turn, i was skipped even though i was next in line to order,the lady in the black shirt started taking orders from customers that were behind me and when another employee came to check on me,i had to tell them i never ordered and customers that were behind me got to their orders. And the girl who was in the black shirt just looked at me and didn’t apologize or nothing-if rather she had such hostility towards me,and forgot to mention-while she was taking orders she was out publicly with her phone on call with someone while taking orders from customers-when your resume said you can multitask they didn’t mean this.
Its still not the end of it as the food was a bit cold and i found hair in my food!! and the chicken was tough and gummy-immediately lost my appetite and threw away my food, i really wasted money on disgusting poor quality food and really bad customer service, DO NOT ORDER FROM HERE UNLESS YOU WANT HAIR IN YOUR FOOD WITH A DASH OF POOR CUSTOMER SERVICE!!
… moreWaited in line for just a plate of food for 20 minutes,and I understand that other orders can take up time especially if its a big order.
But when it came to my turn, i was skipped even though i was next in line to order,the lady in the black shirt started taking orders from customers that were behind me and when another employee came to check on me,i had to tell them i never ordered and customers that were behind me got to their orders. And the girl who was in the black shirt just looked at me and didn’t apologize or nothing-if rather she had such hostility towards me,and forgot to mention-while she was taking orders she was out publicly with her phone on call with someone while taking orders from customers-when your resume said you can multitask they didn’t mean this.
Its still not the end of it as the food was a bit cold and i found hair in my food!! and the chicken was tough and gummy-immediately lost my appetite and threw away my food, i really wasted money on disgusting poor quality food and really bad customer service, DO NOT ORDER FROM HERE UNLESS YOU WANT HAIR IN YOUR FOOD WITH A DASH OF POOR CUSTOMER SERVICE!!
Jenna M
They gave me my chicken raw, uncooked and when i asked for a refund they refused
… morebella heidi
If I could give 0 starts I would. I usually go too the mokena location but I was in the mall and decided to go. I found a black tiny hair in my food(my hair is blonde). The orange chicken was not made the same. The food had to be sitting there for a long time as well. Not to mention they forgot have of my food, never coming back.
… moreSidney Redwine
Customer service was great. Just had to wait 15 minutes for some for a new rice to come out. Overall the meal was horrible 2015 minutes from panda express. It’s a little excessive just for to come out and your food is no seasoning is very bland. the chicken was dried out, I had ordered The orange chicken very light sauce on the chicken very very dry. I give that meal an F.
… moreGladybeth Perez
I placed an order online. Waited ten minutes for the order, when I got to the place they didn’t have customer and because they were talking to themselves they couldn’t notice their printer for the order wasn’t working so they didn’t do my order. They told me I needed to wait ten more minutes for it, when there was no customer in line and it was just a cubs meal, I ask for them to cancel it because I couldn’t wait 24 minutes in total for an order since my break was going to be over. They still took 7 minutes to say they cancelled and they still couldn’t gave me a confirmation of cancellation. Worst service and experience.
… more