Paula Munsen
So much deliciousness here. I bought cookies and brownies assortment. They all were terrific and grandkids devoured them quickly. Reasonably priced and such nice people.
… moreChris Newby
This was the only bakery around that would make a macadamia cookie cake! Other local bakeries refused, and this place was amazing, and the cake was delicious. This bakery is a little gem.
… moreLex Hamilton
The gentleman who assisted me was SO friendly, patient and nice.
I went in planning to purchase pre-decorated cookies for a preteen Christmas party, but got the Cookie Decorating Kit. (I had 6 girls, so I did purchase additional icing, decorations)
It went over well and the girls seemed to enjoy as part of their afternoon
… moreJW
I was finally able to make it over here for the first time today. Great menu options, very calm and relaxing atmosphere, delicious food and can we talk about the customer service please!!!! AMAZING both gentlemen were pleasant, knowledgeable, professional and observant. They were able to handle eat in customers, the drive thru as well as lobby pick up orders and it was so refreshing to see customer service done right like this. We will be back for sure.
… moreCarla Doggett
We recently organized a 2 day conference at the Carbondale Civic Center and we asked One Hot Cookie to cater the event providing breakfast and lunch both days. They were very easy to work with via phone and email to determine budget and meal selections. Every staff member that came to setup each meal was helpful and friendly. The food was awesome and really impressed our attendees. We will certainly continue to reach out to them for future catering needs!
… moreRebeca Roth
Their cookies, brownies, and cakes are DELICIOUS! They have delivery service and you can count on them to do a great job!!! My husband was out of town for his birthday serving the community with the military, so I decided to send him a surprise with them. They did an amazing job and they included a lot of cookies, brownies and a Cake I can’t believe they added that much for what I paid! Thank you!!! My husband was so happy and also brought some brownies home. Highly recommended!!!
… moreDaniel Judd
Local food prepared lovingly. Everyone who works here loves their job, and the owners are a local, caring family. The decor is super cute and purchasable to add to your own home’s decor. Always a great, relaxing lunch!
… moreDee Wright
The food is awesome and all the workers were some of the sweetest people I’ve met! The menu has great healthier options, so you won’t feel guilty when you reward yourself with one hot cookie!
… moreStephanie Vaughn
LOCALLY OWNED BUSINESS AND ITS GOOD! I come from a family owned business and so I really try to use other locally owned business’. My mom came in with a cookie that was THICK AND SUPER MOIST. I was really impressed. Plus its a different way for you to surprise your sweetheart if you need to think outside the box!! Plus I am curious about the soups and sandwhiches now lol
… moreMirian Filgueira Pimentel
Ruined my wedding and still charged me. we paid $4000 for them to cater our wedding, they were supposed to begin serving food “Serving” at 5, they didn’t even show up till 6:30. They managed to set up the food in about 15 mins but by that time over half the guest had left. They upcharged us from $2700 for 75 people to $4000 for 125 ppl by the time the cold food was served we had less then 75 ppl left. They offered $500 back that’s all. Worse once the food was served most of it was cold including the bread that was still freaking frozen. The workers who were there though were extremely polite and hard working trying to please everyone but hard to do when the company don’t bring the food.
I only recommend this company if you want to pay extra for sub par food, and have them show up 2 hours late
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