kevin costello
This place is unique in that it’s both a coffee shop and a diner. The coffee and food are good and the ability to either hang out with a cup of coffee or get the diner experience sets it apart for me. Small area with chairs to relax, individual counter type seating if solo, or plenty of tables (including some large ones) enhances the experience. Provides a nice local place in the area to get away from chains. Breakfast all day makes it a good brunch spot. The staff are excellent. Food ordered at counter and then delivered to table. Cuban restaurant at night that was good for takeout, but I have not eaten in for that.
… moreTerra Hyland
It’s nice to have a coffee shop with good seating in Penfield, a place to meet a friend or get some work done. There is plenty of seating and the lighting is good. Sophia was such a sweet and helpful server, she offered some good ideas for me that made my experience with a mom brain really nice.
… moreEileen Schultz
Busy Bean has the greatest service – very friendly and helpful. They serve to your table. It gets crowded but I always manage to find a table. Good menu and coffee drinks. Breakfast all day. (Kitchen closes at 3:30 pm). My favorite is the cinnamon bun French toast- yum! Very nice atmosphere too and they keep the tables clean, floors swept, and bathrooms also clean.
… moreEleanor Hilling
Went this morning for the first time with my daughter and it was awesome. The girl taking my order was amazing. So kind and helpful, her name started with a D. I got the quesadilla and it was delish. The staff was so friendly, we are excited to go back and support small business!
… moreDavid Dais
I went here today with a friend and it was really good! It was our first time here and I really enjoyed the food. They were really busy, definitely busier than usual but the woman who was serving us told us in advance so it wasn’t a problem.
Their menu is fairly simple with only several options for an entree and a few appetizers. They also do breakfast here as well but I haven’t had that yet.
I ordered the panini de cubano (Cuban panini) and it was really good! I would definitely come back again. My only issue was we had asked for sweet plantains, but the ones we were given were not yet ripened. Hopefully they will have sweet ones next time.
… moreCally Crosley
What a great addition to Penfield! Had a great breakfast here today. The breakfast bowl was fantastic, as were the pancakes! Staff were all so lovely. This will definitely be a frequent stop for me!
… moreS
I’ve been going to the busy bean cafe in Victor for a few years now and absolutely love that location. Always perfect food orders, drinks, friendly service etc.. I do however live closer to this location and have tried it out a few times since openings. The drinks have always been good from here. I realize cooks are different, but essentially it’s a very similar menu as the Victor location if not the same but somehow the food orders here always get messed up, is missing something, or I find something in it. Again, I absolutely love the busy bean in Victor but I don’t know what’s up with this location. I’m going to keep coming for coffee and maybe occasionally get food and give it another chance, but I’ve never had to throw away food before for it being completely inedible. On top of that when I brought up my concern the staff member working made a snarky comment back and blamed me and said there was nothing wrong with the food. I’m not the type of person to ever bring up anything as it’s really outside of my comfort zone, so getting the harsh response back that I got made me feel worse. You guys need to figure out what’s going on in the kitchen or those that make the food and make sure your staff members are not being disrespectful to customers. I really love busy bean but this experience is making me think twice. I’ll change my review in the future if overtime I see improvement.
… moreAngelo
Fantastic little lunch/coffee place! Coffee was great. We got tuna melts and they were good but the bread could have been toasted more so it wouldn’t get soggy after a few minutes. Other than that, the place was great and so was the staff. Definitely coming back!
… moreJacquie Kiever
I was super excited to try this place because they have a great looking gluten free menu!! The food was good but the lady in the front that took my order and that helped me was super short and made me not want to come here again. I said I was excited to try this and she just was short about taking my order and seemed I was being an inconvenience. The food was good I got the breakfast burrito and an iced tea. I even left a good tip. Not sure if I’ll go back again
… moreKathleen Laskey
The food and coffee here were absolutely delicious, but what really stood out was the incredible customer service! I accidentally spilled my cold brew after just one sip (classic me ), and even though my boyfriend and I tried to clean it up, the staff jumped in right away with kindness and zero judgment. They helped wipe everything down, remade my drink without hesitation, and even shared a laugh with me about it. I left feeling comfortable and cared for, like I was right at home. Can’t wait to come back!
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