3.7 – 109 reviews • Coffee shop
Come on in, stay awhile at our welcoming Starbucks coffeehouse in Olean. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Order: Order online
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Starbucks Coffee Company
Explore our menu of handcrafted drinks, order ahead, sign up for Starbucks® Rewards, manage your gift card and more.
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Reviews
kei harada
It’s getting extremely old paying extra when you don’t get what you paid for, as well as instore vs online order being treated differently. Normally my drink is consistently inaccurate from what I have ordered and my order does not change. The standard for Starbucks, and why I normally do not mind paying extra vs going to the cheaper local coffee shops, is the consistency between stores in various towns or states. I should not have to keep creamer at work and home to doctor up a drink that should not need it.
From now on I will be refraining from ordering at this Starbucks and just going to one when I go out of town because its not even worth the remake due to the attitude, and its 100% not worth wasting more money for a consistently wrong made drink.
… moreAmanda Bird
They were super short on staff and I felt so bad. But the three people there worked so hard, especially the one had a hat with champion on it. I don’t have names but it was around 12 of December 3rd. My coffee was great. And I was so impressed with how hard everyone was working. It sucks that places don’t have enough help. Same situation in my own work place. Please know that you are appreciated and seen. Thank you very much for your hard work.
… moreAmy Ginnitti
Always enjoy coming here! I stop by every morning on my way to work. I am most likely the first customer that they wait on and they are always friendly and go way above and beyond. I like the fact that they greet me by name and always try to make my mornings great! -Amy
… moremal
I need to call out an employee named Maddie at the Olean Starbucks because the way she acted toward me today was completely out of line. I’ve never had someone be so unnecessarily rude over something as simple as ordering a drink.
From the second I pulled up to the window, she had an attitude. She looked annoyed, talked to me like I was bothering her, and acted like answering one basic question was some huge inconvenience. There was zero reason for her to treat me like that, and it honestly ruined my whole visit.
I go to this Starbucks all the time and usually everyone is great, so I have no idea what her problem was—but it was unacceptable. If she can’t handle talking to customers without being rude, she shouldn’t be working the window.
I really hope this gets addressed, because I’m not dealing with that kind of attitude again.
… moreAnnette Wilcox
Great customer service. The man who waited on us was very nice and had a beautiful smile. The coffee was perfect. We live to far away to be a repeat customer, but if we lived closer we would visit often.
… moreJamie Boysha
Love going to my local Starbucks! Im so happy to have them in town. I have yet to have a bad experience. The bristas are always friendly, quick and get my order perfect everytime!
… moreLeonna Black
I had the best experience, this morning. First, yesterday I got drinks that weren’t sweetened, so today I told the adorable girl at the window that I want to make sure they were sweet this time. She told me they would be sweetened and that they’d cover the cost of our order, because we didn’t get good ones yesterday. Both girls at the window were so helpful. 100 percent recommended, and don’t be afraid to let them know if something is wrong with your order. thank you!
… moreRob
Why is the other coffee shop, Tim Hortons, line wrapped around the building and no one at this Starbucks? I found out. My splash of cream, specifically asked for 1/4”, turned into heavier cream. With no rush of people and at $6 a cup, they have to do a better job. Rather than give a canned answer about contacting their CS department, management at the store needs to set the tone. All of the reviews are similar. Problem identified, now comes the process to fix. Business is quite simple but takes effort.
… moreDella Moore
Awesome, as usual. Great customer service. Love the coffee.
… moreCaleb Huntoon
Two girls who work there were gossiping out loud and saying rude things about my girlfriend in front of her for no reason. Then when they ran out of what she ordered, they wouldn’t give her a refund. Your employees are worthless, disgusting people.
… more … View more