Dairy Queen Grill & Chill

  4.1 – 806 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 15131

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Reviews

Karen Brennfleck
My husband and I love this dq, they have the best prices for all dqs around, service has always been friendly, we’ve always loved our blizzards when we got them here. They also made a beautiful cake with nice writing (not everyone has good writing like that).
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melissa borrelli
I went in to get a birthday cake the other day, not a sole in the place but me. I saw at least 3 employees (young persons) there. Didn’t seem to be doing much.

I went over to the cooler, looked at the different sizes & options. I wanted the larger round cake , but the one I wanted was literally on the bottom shelf ALL the way in the back.

I had to play somewhat of a game of Tetris to try & get the one I wanted. It’s harder than you think to move around cakes that are large & not light without extra room you need on the shelves.

I had to have been there for 5 ish minutes & not one of the girls working, (standing around) offered to assist me!

Cake was good though, even though he turned 28, he asks for one
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Sheila Senate
Ordered online for delivery. I ordered 2 bacon burgers and 2 large fries. I received 2 flaming hot burgers. Tried to call them and they didn’t answer so I emailed them and had door dash contact them about the mistake. Them never responded to door dash and it took 4 days for them to respond to my email. At this point, the burgers were thrown out and because I never took a picture of what they sent, I never heard back from them. HORRIBLE customer service! Will never order from there again.
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Dan Bell
What else to say. It’s your typical dairy Queen. The girls working behind the counter were very friendly and we got our food quickly
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Jim Kita
Poor customer service , door was open at 9:10 but they turned me away and said they was closed but allowed 3 school bus loads in after us . Corporate responds by saying sorry but the inside closes at 9 and drive through is open until 9:30 .
1. Better signs on door to make sure people know.
2. Employees should explain better instead of saying we’re closed you gotta leave .
3. Corporate should make sure this.doesnt happen again .
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Sandra Fleming
Took the grandkids here and we all enjoyed what we got. Blizzards, sundaes and ice cream cones. All were good! Plus, even though it was lunchtime and many people were getting meals, not just ice cream treats like us, they were very efficient in getting everything out. We also liked that there was indoor and outdoor seating here. Some places still don’t allow indoor seating and the pandemic is over. We’ll come back here again for sure!
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Patricia Priselac
. Double cheeseburger with everything are fresh and tasty. Best to go early for dinners as there are walk-ins, window service and phone ins. Lunch usually no wait. I did go for a dinner takeout at 7 and the fries were drier probably left from the rush. Liked burgers better that Wendy’s or Mac D’s
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Leah Schweitzer
We picked up food. Burgers and fries. Order was correct, food was hot and tasted good. Fast food in WO hasn’t been good for a while. We will order again
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M H
They made us park to wait for our order, half hour goes by…Still no food! And when we get it they gave us wrong food. Had to wait for right sandwich which by the time we got it our onion rings where ice cold. Manager Tammy could care less! Finally open my sandwich to eat after I got my husband’s sandwich taken care of ….I do believe Godzilla walked across it! He opens his and….the A1 sauce was pretty nonexistent….pictures attached….Tammy you are not very good at customer service..please it’s not that hard…swallow your anger that was written all over your face even before i approached you about my order issue…the poor child who was working was repeatedly apologizing when it should have been you!
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damian wilder
I’m the only person in line i order a mint Oreo blizzard and Reese’s blizzard. I got a mint Oreo and butterfinger. How can you mess up something with nobody else in line.
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