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Counter-service deli chain crafting hearty signature subs, salads & kids’ meals in a casual setting.
Address and Contact Information
Address: 5600B Concord Pike, Wilmington, DE 19803
Phone: (302) 751-3402
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Nick P
Capriotti’s always impresses me. The ingredients are fresh, portions are generous, and the team is always welcoming when you walk in. I ordered the Bobby this time and it hit the spot. The store is clean, and the service is quick even during busy times. Highly recommend giving them a try if you’re in the area!!!
… morePatricia Booth
UPDATE ON 10/11/25. I was pleasantly surprised when I rec’d a call today from Jason at Capriotti’s in the afternoon, which is why I am changing my review from one star to 5. Jason apologized for the issues I had, admitted that the no extra meat was their mistake, as was not having my sandwich on ready on time and came up with a solution that showed me that he does care about my business. So thank you Jason for renewing my faith and showing me that you do care about your customes.
I always go to the Capriotti’s on Concord Pike, my family and I have ordered numerous times from them.
Today, after running errands and having to get home to keep another appointment, I went on line and ordered a medium cheese steak and although their site claims 25% more meat on ALL cheese steaks, I decided, since this was to last me two nights, to pay to upgrade to extra steak and extra cheese.
Sandwich was to be ready between 2:30 and 2:45 and I got there at 2:45 as I had been stuck in traffic. To bad/so sad, we don’t know WHY your order isn’t ready, but we will make it “really quick”. Ok fine – get home after making another stop at 3:55 and open the sandwich to find NO “25% more meat” and NO extra steak or cheese and the sandwich is a SMALL (as noted my family and I have ordered from them numerous times so I know the difference between a small sandwich and a med. one. I called, was told bring the sandwich back in and we will make you a new one. I couldn’t due to a prior appointment(that was the idea of a quick pick up plus I tipped a full 20%). I was told “sorry to hear that” when I said I would NOT be back to that location. I did ask and feel I am rightly entitled to the difference back between and SMALL sandwich and the medium which I paid for.
It is a shame that in this day and age where take out places from Wawa to Mickey D’s to even Capriotti’s are offering specials to try to attract more customers that in reality they don’t care about their loyal customers.
… moreI always go to the Capriotti’s on Concord Pike, my family and I have ordered numerous times from them.
Today, after running errands and having to get home to keep another appointment, I went on line and ordered a medium cheese steak and although their site claims 25% more meat on ALL cheese steaks, I decided, since this was to last me two nights, to pay to upgrade to extra steak and extra cheese.
Sandwich was to be ready between 2:30 and 2:45 and I got there at 2:45 as I had been stuck in traffic. To bad/so sad, we don’t know WHY your order isn’t ready, but we will make it “really quick”. Ok fine – get home after making another stop at 3:55 and open the sandwich to find NO “25% more meat” and NO extra steak or cheese and the sandwich is a SMALL (as noted my family and I have ordered from them numerous times so I know the difference between a small sandwich and a med. one. I called, was told bring the sandwich back in and we will make you a new one. I couldn’t due to a prior appointment(that was the idea of a quick pick up plus I tipped a full 20%). I was told “sorry to hear that” when I said I would NOT be back to that location. I did ask and feel I am rightly entitled to the difference back between and SMALL sandwich and the medium which I paid for.
It is a shame that in this day and age where take out places from Wawa to Mickey D’s to even Capriotti’s are offering specials to try to attract more customers that in reality they don’t care about their loyal customers.
Jane Hart
I would like to write a review about how the food tastes, but I have no desire to hold a slimy ketchup covered roll. I don’t know whose lack of logic this involves, but please stop putting ketchup on the top of the hoagies that you wrap up for to go orders. It just smears everywhere. It’s absolutely disgusting.
Update: tried to eat it, I used a paper towel to hold it; on top of being slimy outside, it was soggy inside and it tasted overwhelmingly of fried onions, despite intentionally ordering it without fried onion, you know, because I don’t like the taste. After this experience and how expensive they were, I will never ever order from Capriotti‘s again.
… moreUpdate: tried to eat it, I used a paper towel to hold it; on top of being slimy outside, it was soggy inside and it tasted overwhelmingly of fried onions, despite intentionally ordering it without fried onion, you know, because I don’t like the taste. After this experience and how expensive they were, I will never ever order from Capriotti‘s again.
joonoski
I don’t have a car and starving so I ordered the cheesesteak. The portion was decent but nothing special.
… moreKelsey
One word- consistent. Everything I have had from here has been delicious. Staff is always helpful and friendly, quick to recommend your next favorite sandwich. Always have and always will be a Capriotti’s girl.
… morebarbara cincunegui
Came on Sunday 12/21/25 and got a Bobby and cheesesteak. Not very friendly or welcome and the sandwich had barely any meat in it at all & the Bobby was basically just cranberries and not any turkey what so ever! Very disappointing considering the prices.
… moreCharles Rowe
I love Capriotti’s but this location just needs some time to get running well. The sandwich I ordered was pretty gross. I will give it another shot later.
Edit : The wife’s sandwich had issues too.
Attached a picture of a grilled Italian. Clearly missing both the grilled and the Italian parts.
$40 wasted. Ouch.
… moreEdit : The wife’s sandwich had issues too.
Attached a picture of a grilled Italian. Clearly missing both the grilled and the Italian parts.
$40 wasted. Ouch.
Michael Cousin
Been there twice now. Awesome food. Great polite service. Heading back as my daily lunch stop.
… moreLiz Templeton
A pretty standard sandwich shop. It took a while to get our meal, but the staff was friendly and the food was great!
… moreKarma Karma
Ordered sandwich with coleslaw on the side ( door dash)The coleslaw is stale and smells. Omg, you guys are going to make your customer sick.
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